Contact a Cyber Security Expert for help with computer protection. Please select an item below so we can direct your request to the most appropriate person or page. Most of the time, you'll find the answers to your questions in our Frequently Asked Questions section.
Help using your Antivirus Program
- Install the PC Matic Antivirus Program
- How to Install the Antivirus Software Video
- How Application Whitelisting Protects Your Computer
Customer service for paid Antivirus products
- PC Matic Virus Software, Optimize Computer System or Get Driver Downloads
- Explore the best antivirus for business
- License our technology for your site
- Request a custom research report
- Cybersecurity News, Press Requests (latest news, interviews, quotes, background information)
Comments about the site
Just want to drop us a note for something that's not about the topics above? Remember: if you need help with a computer question or problem, please contact our cybersecurity solutions team. Our whitelist computer security solutions completely block ransomware, malware and viruses. Learn more about how our endpoint security technology protects your devices, read the Cyber Security Solutions Comparison.
PC Matic's computer scan test results seem not to be correct.
For things like the computer's brand name or number of memory slots, PC Matic Antivirus is reporting what it gets from your system's BIOS and Windows. Consequently, that data is not always correct due to poor quality control by system vendors.
I need help understanding the computer scan test results.
The best way to tackle your test results is to carefully read the "tips" that are listed at the top of your test summary page, especially the ones with red or yellow dots next to them. Those are the issues that you need to focus on in order to get your computer in good running order.
Contact A Cyber Security Expert for PC Help
If you experience any other issues with your antivirus or business threat protection products, don't hesitate to contact a friendly Cyber Security Expert to assist you with your computer protection software.