SUPPORT

We are sorry to hear that you experienced technical issues with our product.

Many times, simple conflicts and problems with our products can be resolved quickly by our excellent support!

You can find the knowledgebase solutions to most common issues with PC Matic HERE, or with the assistance our professional technical support team.

If you are not interested in a fix, we are sorry to see you go, but will be happy to manually refund you per our 30-day policy via the automated phone process ( #843-203-0422 ) or by creating a ticket using the link below.

Didn't solve your issue? Click HERE to contact out Support Team!

1. When you received your e-mail confirmations after your original PC Matic purchase, the auto-renewal process was detailed in them along with the option to turn the auto-renew function off. The detailed message included: "Renewal - Set it and forget it! For your continuous protection and convenience, PC Pitstop will automatically renew all subscription accounts shortly prior to the expiration of the license."
2. Immediately below that message is a selection box to turn off the renewal. We also send a reminder to the email address of record before the auto renew kicks in again providing the opportunity to opt out of the automatic renewal.
3. If you did not receive that email, you may want to check your junk mail folder.
4. We will be happy to manually refund you per our 30-day policy via the automated phone process (#843-203-0422) or by creating a ticket using the link below.

Didn't solve your issue? Click HERE to contact out Support Team!

Woops, happens all the time with pesky online ordering!

We completely understand, and can quickly get your account corrected as needed.

Simply click on the link below to complete and submit our ticket form, and we will get back to you soon.

Please do ensure that you send us any email information you may have ordered under so we can locate all orders immediately.

Didn't solve your issue? Click HERE to contact out Support Team!

We are sorry to hear that our product is not meeting your expectations.

We try our very hardest to ensure that every customer comes away satisfied, and we would greatly appreciate the opportunity to correct the issue!

You can find the knowledgebase solutions to most common technical issues with PC Matic HERE, or with the assistance our knowledgable technical support team.

If you are not interested in a fix, we are sorry to see you go, but will be happy to manually refund you per our 30-day policy via the automated phone process ( #843-203-0422 ) or by creating a ticket using the link below.

Didn't solve your issue? Click HERE to contact out Support Team!