PC Matic Support

Please ensure that you login to PC Matic with the email that you ordered with.

If you still need assistance, please contact us.

PC Matic can be installed on Windows 7, Windows 8, Windows 10 and Windows 11.

PC Matic protects Mac devices running macOS Sierra, High Sierra, Mojave, Catalina, Big Sur and Monterey.

PC Matic can be installed on devices running Android 4.4 and up.

You do not need any additional antivirus software as long as you have SuperShield installed and running on your device.

Running more than one realtime agent at the same time, can cause many issues with your computer, and is not recommended.

Once logged in, under "Your Subscriptions" and under automatic renewal, turn the toggle to off.

We want to do everything in our power to ensure you are satisfied with our product. Please contact our support team so we can assist you. If you are sure you want to request a refund, please call the phone number below.

To update your account, sign in with your registered PC Matic email address and password. Once you are signed make the desired changes to your account.

Sign in with your registered PC Matic email address and password. Once you are signed in, licenses can be modified under "manage account".