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About PC Matic

My name is Rob Cheng, CEO and founder of PC Matic. After a successful career at Gateway 2000 as SVP of worldwide sales, marketing and support, I founded PC Matic in 1999 as PC Pitstop. At the time, I never imagined that we would develop the world's best antivirus nor that I would become the company's TV spokesperson. Here's our story.

Founded in 1999, Windows 98 was the dominant operation system, and PC Pitstop was a free computer diagnostic website. We became an internet sensation ranking frequently in Alexa's top 1000 web sites. We were off to the races. By 2009, PC Pitstop had grown, and we launched PC Matic, a comprehensive tool to care for the maintenance and security of all your computers. The next year, my wife and my father were running PC Matic, and both got infected with the FBI virus, an early form of ransomware. At the time, we were licensing a third party antivirus, so we developed our own entirely in the United States.

In January 2011, we launched SuperShield, PC Matic's real time protection based on a whitelist. The flaw in antivirus then and still today, is how it deals with unknown applications. If a blacklist AV sees an unknown file, it assumes it to be good. That is the security hole and why our nation is facing a ransomware crisis. The whitelist assumes unknown files are bad until our researchers can verify their authenticity.

We learned that we can not claim our whitelist has superior protection. We had to prove it. In 2014, we won our first Virus Bulletin RAP test, the industry's most difficult detection rate test. But we were not done, by the end of 2016, we achieved the first perfect score on the RAP test. Isn't that what we all want in an antivirus? To correctly detect 100% of the viruses?

In the middle of 2016, one of our PC Matic customers got infected despite using our whitelist security. The reason was scripting attacks also known as fileless infections. By the end of 2016, we rolled out changes to block scripting attacks.

As the ransomware story continues to unfold, I hope that people will begin to look at detection rates when purchasing security products, and they will find ours as one of the best.

Rob Cheng CEO & Founder

Contact PC Matic

Technical Support

Our dedicated technical support team is available 7 days a week to effectively assist our home customers.

Business Support

Premier support is available for our business, government, enterprise, and education customers 7 days a week.

Media Relations

Media members should contact our Public Relations team for inquiries related to news stories or official comments.

Our Mission

Our mission is to create software that protects devices and their information from malware used by the cyber-mafia to infiltrate and monetize worldwide. The goal for our software is zero customer infections and breaches.

We will aggressively market our products to reduce global infection rates and put a dent in the cyber-mafia economy. Retaining affordability and ease of use for any home, business or government regardless of technical capabilities or budget is crucial.

We believe that through worldwide market penetration and zero infection rates, one day the cyber-mafia will be insolvent.

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Live your best life at PC Matic. Our employees work 100% remote from the comfort of their homes with flexible hours and a comprehensive benefit package.

PC Matic Leadership Team

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Secure Your Family’s Devices

Hundreds of thousands of families around the world trust PC Matic to protect their home devices.

Business & Government Security

PC Matic Pro provides security and device management for public and private organizations of any size.