Windows 7 Sometimes Not Working

Now that everyone on the planet is wirelessly connected, we are accustomed to little glitches now and then. Computers rebooting, applications stalling, internet connections not being what they should be. Just the sort of things that makes Pitstop an important friend to have. You’d think that Microsoft would want to be on the friend list also, but you have to wonder with help like this recent hotfix.

The News

According to Microsoft Support, your Windows 7 or Windows Server 2008 R2 system can stop working randomly. That’s a mighty random symptom in itself. Everyone with a computer has experienced this problem. Microsoft is offering an explanation and a fix but that’s not the real news.

The Real News

The real news is that you are also receiving a warning.

WARNING: Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix..

So, let me see if I’ve got this straight. The symptom is that my computer will randomly stop working while running an application and while there is a fix don’t apply it unless I’m sure I have the problem. The hotfix available now is still in testing and it’s best to wait for the next software update.

The Question

Why even mention this if the hotfix isn’t ready? It would have been better to wait and get it right. Between the vague symptoms and the obviously risky hotfix, there’s nothing left for the user but angst and trepidation.

______________________________

Microsoft Support

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