Canada’s second-largest airline, WestJet, was hit by a cyberattack this week—yet another reminder that no industry is safe from today’s cyber threats. The breach, which disrupted access to internal systems and the WestJet mobile app, highlights how fast cyber incidents can impact business operations and customer service alike.
What Happened?
WestJet released a statement saying that “a cybersecurity incident involving internal systems and the WestJet app…has restricted access for several users.” Customers and employees couldn’t log in to critical systems, although those services have since been restored.
As of the latest update, flight operations continue to run safely. However, some backend software and services remain affected. The airline is still investigating the incident, working closely with law enforcement and Transport Canada.
What’s unclear is whether this was a ransomware attack—where hackers lock up systems until a ransom is paid—or if WestJet disabled their systems voluntarily to contain the breach.
Why This Matters
Cyberattacks on travel companies can have widespread effects. Customer data, employee records, travel itineraries, and even safety protocols could all be at risk. And in today’s connected world, a single vulnerability in one system can lead to a cascade of disruptions across others.
This isn’t just a problem for airlines. Any company—or individual—with digital systems is a target.
How Can You Protect Yourself?
While major companies work to repair the damage, you can take steps to protect your own digital life right now:
Use Strong, Unique Passwords
Don’t reuse the same password across multiple accounts. Use a password manager or generator to create secure combinations.
Use Antivirus + VPN
Antivirus protects you from malware and ransomware. A VPN (Virtual Private Network) adds another layer of protection by encrypting your data and hiding your IP address—especially when using public Wi-Fi.
With PC Matic, you get both antivirus and a secure VPN—built to block modern threats and protect your privacy.
Keep Software Updated
Cybercriminals often exploit outdated software. Always install updates on your apps, operating systems, and browsers as soon as they’re available.
Stay Informed
The more you know, the safer you are. Watch for cybersecurity news, be wary of phishing emails, and educate your family or team about how to spot red flags.
Final Thoughts
The WestJet breach is a reminder that cybersecurity isn’t just IT’s job—it’s everyone’s responsibility. Whether you’re booking a flight or checking your email, cybercriminals are always looking for a way in.
