Ask Leo: Most Popular Questions of 2011


By Leo Notenboom

20,000,000 visits.

That’s a lot of people who’ve visited Ask Leo! in the last 12 months.

United States, United Kingdom, Canada, India, and Australia make up the top five countries from which people are visiting. (And if you have any doubt that the internet is global – over half the visitors are located outside the U.S.)

40% of visitors were using Internet Explorer, with Firefox and Chrome at 28% and 20% respectively.

And folks visiting using mobile devices such as iPhones (the #1 device for 2011), Android phones, and various tablets showed a very steady increase over the course of the year.

And what questions are they asking?

The Top 10 List for 2011

1. How do I change my Windows Live Hotmail password? How to change your Hotmail password isn’t always obvious, particularly when Windows Live keeps changing. I’ll walk through changing your Hotmail password.

2. How do I close my Windows Live Hotmail account? It’s easy to close a Windows Live account, including Hotmail. I’ll show you the steps, but then ask: why bother closing the account?

3. Someone’s sending from my email address! How do I stop them?! Email spoofing is rampant. Spammers often send email that looks like it came from you. And there’s little that you can do about it.

Article Continued Here:

This post is excerpted with Leo’s permission from his blog.

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