No More Restore Points For Windows7

It’s being reported by Lockergnome that in Windows7, System Restore is somehow losing all restore points during shutdown. I have been unable to duplicate the problem but it seems several people on the Microsoft Answers Forum are reporting and repeating the problem.

Here’s a link to the thread referenced in this report, Microsoft Answers , and here’s their forum moderator’s answer.

“Microsoft Answers” answer

Let us follow these steps and check if that helps us in getting rid of this error message.

Method 1.
Use the event text to determine the cause of the error condition
To use the event text to determine the cause of the error condition:

1. Click Start, click Run, type eventvwr.msc, and then click OK. If the User Account Control dialog box appears, ensure that the action it displays is what you want, and then click Continue.

. In Event Viewer, expand Windows Logs, and then click Application.

. To filter the events so that only events with a Source of VSS are shown, in the Actions pane, click Filter Current Log. On the Filter tab, in the Event sources drop-down list, select the checkbox for VSS. Select other options as appropriate, and then click OK.

4. To sort the displayed events by date and time, in the center pane, click the Date and Time heading.

5. Look for Event ID 22, and use the event text to identify the name of the application or service that caused the error condition.

6. If the event was caused by the COM+ Event System, see the “Check that the COM+ Event System service is started” section.

7. If the event was not caused by the COM+ Event System, see the “Use System Restore to create a manual restore point” section if your computer is running Windows 7.

8. Check that the COM+ Event System service is started
To check that the COM+ Event System service is started:

1. Click Start, click Administrative Tools, and then click Services.

2. In the results pane, double-click COM+ Event System.

3. In Service status, make sure that the status is Started. If the status is not Started, click Start.

4. Ensure that Startup type is set to Automatic.

5. Click OK.

Method 2.

For the second error we need to find DGIVecp.

Try these steps

1. Go to StartRun and type devmgmt.msc

2. Click on View and choose to Show Hidden Devices

3. Now click the plus next to Non-Plug and Play Drivers

4. Do you now see an items listed as DGIVecp? If not, we will have to see
what this is associated with by going to the registry.

Follow these steps:
1. Got to start and type in regedit in the search box.
2. Navigate to the following key.
3. HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServices
4. Look for an entry listed as DgiVecp.
5. If you find this, then change the Start data value to 4.
6.Reboot the system and see if the message is gone.


This method contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

Back up the registry

Also refer this link with a similar issue for more ideas, Technet

I’ve always thought the Windows System Restore was an excellent second chance but to tell the truth I’ve been disabling it on Windows7. It just seemed a bit more cumbersome than on previous versions of Windows. Maybe this will cause Microsoft to take a closer look and make some corrections.


Windows7-Alternate Recovery Options

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35 thoughts on “No More Restore Points For Windows7”

  1. When my Windows 7 Ultimate was infected with a rogue “Antispyware 2010”, System Restore saved my PC. The main antivirus/antispyware software I had was Windows Security Essentials.

    I had to boot into Safe Mode, but I was able to restore my system to an earlier state, with the malware apparently gone. I installed Spybot and it found nothing.

    I’m not sure how it got itself installed other than using an exploit, because I didn’t have anything installed.

  2. If ya all would use Ubuntu 10.4 lts ya would’nt have all these problems as ya don’t even need antivirus software for linux and it’s still totally 100% free.

  3. Just bought a new Compaq CQ5320F with W 7 Premium 64 bit, then upgraded to Ultimate thru an online vendor. I love Ultimate, and it’s worth the price (got it for much less than retail), but I’ve been having a lot of trouble with programs disappearing here and there overnight. Any ideas for a fix? Am using BitDefender Total Security.

  4. For a few years now, I haven’t used system restore on any of my computers; which have XP Home, XP Pro, Vista, and Windows 7 on them. I found this amazing little portable backup unit called ClickFree; which backs up all my systems once a week. And all i do, is hook it up to any USB slot; and away it goes. Takes care of it all by itself.

  5. SR has always worked for me. i’ve found it necessary to restore a variety of systems in 10 years, but it worked every time unless the system was already corrupt, damaged, bugged or hacked. since i’m still ‘learning’ my new Win7Pro x64, i’ll investigate these feedback issues here on my system as i work with it. yes – i keep backups of everything on an external drive. learned that the hard way in 1998.

  6. You will lose restore points off the end as they are overwritten by new ones. If you wish to retain more restore points on Win 7, try the following:

    Left Mouse Click on the MS Start Bubble then Right mouse click on “Computer” , select “Properties”, “Advanced system settings”, select the “System Protection” TAB
    highlight the system drive in the “Protection Settings” box e.g. “Win 7 Pro OS (C:)(System)”, select “Configure”. Select “Restore system settings and previous versions of files” radial and ensure that you have sufficient % of your Hard Drive selected (Approx 4Gb or 5% for a 80 GB HDD). This will ensure that you are able to store sufficient restore points.

    BTW it is “Glitch” not “Glinch”! and michael it is “through” and “throughout” not “threw” and “threw out”, some very poor English indeed! At least you didn’t use “then” instead of “than” as many do. That’s my OCD satisfied. I hope the above tip helps.

  7. my system is on new windows 7, and i am losing my restore points, i know its a glinch from windows 7 but i have tried to fix it with yr instructions on here, i can not find the solution u offered on my pc,i know a update messed things up, but i can not suss it out, please help tnks

  8. Recently-like since 4/01- I’ve found XP SP2 and then SP3 cannot System Restore to many points, although it’s been reliable in the past. Many other symptoms of a serious hack as well. My guru #2 suggests “Nuke and Repave”: uninstall Windows XP and reinstall from my original disk. Is this advisable?
    I have, to my shame, no backups. AMD Hammer, vintage 2005. An E: drive which was C: on my 486. A noob I am, groping in the dark ever since somebody decided, after DOS 6.2, that MANUALS, either print or filed, were unnecessary and nobody read them anyway. Grr. . .

  9. I as well as other, have stated about the SysRestore point for windows Xp had problems.Alone with pagefile problems.After the pagefile problems i went with Windows Vista about 4 months ago.
    So far Vista working ok! But everyone need to keep in mind about how Windows Came up with Windows 7.Windows has been around for along time.So I going to start with
    Windows 98 They worked threw the buggs in this Windows to come up with Windows Xp,well they found more Bugs,they fixed them. And alittle face Job and some other fance software to add with it and gave us Windows Vista.The same goes with Window 7,worked some of the Bugs out of vista,put a new face-on it, and add some more different software to it,and gave everyone what they wanted another way for us to spend $200.00 to $400.00 on windows 7.I am sure everyone keeps going with windows 7 more bugs will show up.Its only a matter of time.I personal think Windows should pay for all the bad software they sold threw out the years.Or at least give us all back some of the money we have wasted on them.And when I mean them,I mean them.Bill Gates has been running around like he a God for well over 40+ years.But he was not the one that made Dos.He not the only one that helps make Windows.EVery person All over the world that useing Windows,when you send in a report.On a bug ect.And you tell them all the things you did to fix the problem.Well you worked out their problem.You should get payed for that bug fix.Cause you help to fix it and they pass this alone for others in what Windows Calls Updates or SPS ect….Well where your money?

  10. I’ve never had a problem with SysRestore in W7.

    My wife likes to download sample versions of games from MSGames and the like, and it’s good to be able to easily clear all traces of them out when her hour of test play ends.

    So we use SysRestore, and it’s never failed.

  11. Paul Anscombe

    Agree with so many above posters; forget sys res in any windoze incarnation. Image disk and have a good back up strategy in place. If you’re comfortable with these easily learned tasks, then disable sys res and save yourself time and help your drive perform better, not to mention being under no illusions that there’s a magic fix for everything.

  12. I have two computers, both running fully updated XP and I think I can count on the thumbs of one hand the number of times that system restore has actually worked, usually going through the motions and then coming up with the “Your computer cannot be restored to xxxxxx. No changes have been made” dialogue. Restore points are there but it just never, ever seems to work. It has been suggested that security programs may have something to do with it but I can’t find a link.

  13. Microsoft backup is just as simple to use as system restore, provided you have a backup drive. Make a system image and and set it to do it automaticly. System restore will correct some things, system image via microsoft backup will correct all the software erros. And the system image software is built into windows 7 now and is as simple as it gets. If you can read the prompts and obtain a backup drive your set!

  14. We non techies could be at a huge disadvantage. I am going to try to print out the instructions, but, since they include about 4 terms that are meaningless to me, I know I am going to need tech support. I figure maybe I can read this to a tech over the phone when I call for help. In reality, about every 4 years, we have major system problems and buy a new computer.

  15. Personally, I set a Restore Point any time I am about to add an application. I’ve done that in XP and continued the practice in Win 7 Pro. I’ve always been able to restore my machine in such cases.
    I also keep three image backups from each computer on a separate hard drive. It’s so easy with Win 7, there’s no reason not to make image backups. See Windows Help.
    The notes about malware and restore points also apply to image backups. That’s why I keep three… just in case something nasty got onto my disk and didn’t make itself known before I backed up.
    Good antivirus software is, as always, an important key to PC health and owner peacre of mind.

  16. I have been repairing building fixing computers in my own business for a few years now. I haven’t yet used system restore for Win7, and agree that it should not be first resort, but I have now had 2 computers with Winantivirus Pro and its variants and nothing got rid of it (programs would not even load) but system restore magically fixed it – with a couple of cleanup scans away it went. When customers are paying by the hour they should be grateful that system restore is an option. I hope any glitches with Win7 are fixed soon without the need for poking around in the registry.

  17. System Restore is certainly not an option for Malware, virus or trogan infection and is not designed for that purpose. It’s best to always turn off System Restore when cleaning an infection and then turn it back on and create a new restore point. System Restore is great for people who have made changes that caused problems and need help with a fix.


    WIN 7, PRO..I set restore points, several programs set restore points..I never have any restore points in my system.I have tried to use restore points several times from bare bones OS to full use luck on keeping restore points. I have never tried to find the problem.

  19. I’ve had this problem. I had Office 2007 and 2010 installed simultaneously. At one point I had the two versions of Outlook open simultaneously and the system blue screened. After that, it conterminously blue screened so I used system restore which was fine. To continue testing, I put 2010 back on and hit the same problem. The last time I went to system restore, the restore points had gone and I ended up rebuilding. This was a test system and no data was lost.

  20. I think many miss the point of System Restore all together. It is not for people like us that know how to back up in so many ways. Its for the others and if there is a bug that will prevent that or damage that data then there is a major problem. System Restore was created for the people with no “tech skills” in the first place. So for us to preach about how it has no place among us any way is sort of a moot point.

  21. I have found that on XP, which I am still running on, that the restore points no longer roll back very far: just to the previous month, in fact.
    Not sure when this happened: at one time you could just roll back, seemingly, for ever?

  22. I’ve tried to use System Restore several times in Windows 7, and it fails, saying that the system could not be restored and to try a different restore point. I’ve noticed, too, that the some restore points then tend to disappear.

  23. why would you have sys restore ?? if you have a virus it is also in there , i never never never have restore on, best is all ways back up 🙂

  24. RE TrannyMan44

    In the biz of pc repairs/upgrading for years, I have never had a serious problem that I wanted to correct with system restore that it actually did anything. Period. I know others have a preference for using it, but not moi…

    Ever since the days of P233’s, I have used disk imaging for backups. If the system is trashed bad enough to use a system restore, I want a clean, known good copy of Windoze…
    Today in Win7, especially 64 bit, a backup takes only between 15 to 25 minutes to restore in DOS, or Linux.
    Same time to complete a backup at the end of a week or the beginning, whichever may expose yourself to more harm.

    “Using SysRes as the Solution of first resort teaches you NO Thing”…is darn near about right.

  25. I agree with Pete Crane. System Restore was – and is – easy, even simple, to use. I don’t see a problem.

    I do think, though, that SysRes should be a last resort. If you screw up, or get screwed up, finding and fixing the problem is far preferable to running straight to SysRes. And even if, ultimately, you can’t fix it, you’ll have learned from the experience.

    Using SysRes as the solution of first resort teaches you nothing.

  26. Why do you say “more cumbersome”?
    I found it extremely easy, as were other versions.
    Maybe I’m missing something?

  27. I recently had a repair call to HP. They asked me to use System Restore. I was embarassed that I had to say I had no Restore points and it was turned off, thinking it was my fault for not activating it.

    I also wondered if PC Matic had done it. I’ve been monitoring my system ever since and not had it come back.

    Thanks. I will be looking into your writeup further.

  28. Darlene Kenworthy

    Thanks for passing along the info so I didn’t have to go searching everywhere for it.

  29. I have had occasion to use System Restore twice since installing the OS last summer, after having installed a couple of regrettable programs that caused minor crashes. I last used it about 2 weeks ago, and it worked without a hitch and was very quick and efficient.

    While I have full backups of all of my data, I wouldn’t dream of disabling System Restore. It can be a huge timesaver. At the same time, nothing beats having excellent backups.

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