This afternoon our team released more granular controls for your user accounts! Now when adding a new user, you’ll see options for Roles and Rights that you can customize and assign to have much better control over which features each user is able to access.
Coming Soon – User Roles and Rights Read More »
As we continue to make improves to your Partner Console, this week we pushed out a change to consolidate all leads into one easy to manage tab. Now any leads that come in from PC Matic, Deal Registration, or Marketing Links can be viewed in the same location. Each entry will be color coded according
Feature Improvement – Lead Consolidation Read More »
Tech Support scams are continuing to become a very popular attack method for cyber criminals all over the world. We’ve covered them pretty extensively on this blog in the past but when they come close to home with a little new style we always like to share. The scammers came after one of our employees
Tech Support Scams Continue to Evolve Read More »
New Zealand CERT’s critical controls for 2018 are continuing the experts trend of preaching patch management and application whitelisting. This morning an article in Security Brief NZ broke down the 2018 critical controls for NZ in detail. Like previous CERT recommendations in the United States, the core of protection comes from upgrading legacy systems/patch management.
CERT’s Continue to Praise Application Whitelisting Read More »
We have expanded the individual device page to provide more information when a scan is currently running. Now you can always navigate to that page during a scan or after kicking off a manual scan and watch as it progresses through the scan process. Alongside that you’ll see a rotating set of information about our
Feature Improvement – Live Scan Status Read More »
Recently some scammers decided to turn their attention to finding PC Matic customers and attempting to trick them into allowing a remote session with the lure of a refund. In this blog we’ll go over how to dissect scam emails to help determine if they’re legitimate. There are a lot of flags that become apparent
Dissecting A Scam Email Read More »
We have released some new changes to the online UI for our product line. While most of these changes are simply a design refresh, there are a few that result in new locations for some familiar options. Check out the different breakdowns! Helpcenter The all new Helpcenter will be located in the lower right hand
Feature Improvement – What’s new in PC Matic Home? Read More »
We’re very excited to introduce the new and improved PC Matic management consoles. Our development and design teams have been hard at work perfecting the user experience and refreshing the graphics in the console. End User Console Most changes come in the form of a refreshed design with a more simplistic approach. We’re happy to
MSP and Pro Interface Updates and New Features Read More »
We assured you this year was going to be full of changes and improvements to PC Matic Pro and MSP and we’re going to keep them coming! Earlier this week our development team brought out an incredible new feature giving you access to the command prompt on each device from your management console, and a
Feature Improvements – Enhancements Continue! Read More »
We had no doubt coming into 2018 that it was going to take a lot of work to top an amazing 2017, but our team is up to the task. In the early hours of the new year we introduced new functionality into the way we communicate with our servers and clients across PC Matic
Feature Improvements – New Expanded Device Controls Read More »