HP pavilion laptop 15-cc0xx Reviews - PC Matic Satisfaction Library

HP pavilion laptop 15-cc0xx Satisfaction Reviews

Average Satisfaction

3.31 out of 4

Percent Freezing
17%

Percent Slow
35%

Make
HP

Model
pavilion laptop 15-cc0xx

PC Type
Portable

Total Votes: 905

2%
8%
47%
43%

Date	Comments	Satisfaction
7/1/2021 2:52:55 PM	me laptop was slow and I hope this app helps spped it rp	4.00 out of 4
11/20/2020 12:58:13 PM	Thought it went well	4.00 out of 4
11/7/2021 11:17:10 PM	SPACE	4.00 out of 4
1/6/2018 5:05:00 PM	Last night it wouldn't turn off all the way after selecting shut down. Screen dark, power button still on. Had to hold down power button to turn off.	4.00 out of 4
3/30/2020 9:02:46 PM	has been very reliable	4.00 out of 4
7/7/2020 4:21:38 PM	When I bought it it was supposed to be really fast, but it's never been really fast, or fast for that matter	4.00 out of 4
9/22/2019 6:15:02 PM	Brand New - still setting it up!	4.00 out of 4
8/10/2020 10:19:10 PM	It's a laptop and there is a nice area in front of the keyboard where I can put my coffee mug.	4.00 out of 4
12/11/2018 8:27:04 AM	brand new	4.00 out of 4
1/24/2019 9:09:39 AM	First time to use it.	4.00 out of 4
1/9/2018 4:42:19 PM	thank you the best	4.00 out of 4
5/8/2018 4:37:00 PM	Indeed	4.00 out of 4
1/13/2018 3:28:29 PM	best security program i have ever had.	4.00 out of 4
1/15/2018 4:43:51 PM	New today	4.00 out of 4
5/16/2018 8:12:20 PM	Its new, so far working well. Not a heavy user.	4.00 out of 4
1/24/2018 4:25:09 PM	IT IS NEWER AND LESS THAN 1 YEAR OLD.	4.00 out of 4
4/15/2019 8:33:52 AM	We haven't had no problems so far@	4.00 out of 4
11/30/2018 12:53:45 PM	Portable, light weight. lighted key board, and pleasant to look at. Key action is quiet and has solid feel.	4.00 out of 4
3/2/2018 10:02:38 AM	The internet browser locks up.	4.00 out of 4
3/29/2018 7:24:19 PM	RECEIVED ON 3/29/2018. LETS SEE HOW SHE DOES IN THE FUTURE.	4.00 out of 4
3/30/2018 2:07:53 PM	This is a new laptop	4.00 out of 4
6/2/2018 9:10:25 PM	I just bought it	4.00 out of 4
4/8/2018 7:35:45 PM	New Purchase	4.00 out of 4
6/28/2018 10:37:17 AM	Ive been using PCMatic for almost two years. I wouldn't use anything else. I sleep better at night knowing that my computer is protected, not to mention that my OLD computer is running like new again!!!! I can't thank you enough.	4.00 out of 4
9/19/2017 5:23:01 PM	It is my new laptop	4.00 out of 4
11/12/2017 3:46:01 PM	just purchased	4.00 out of 4
11/13/2017 1:50:49 PM	new machine	4.00 out of 4
3/11/2018 4:06:24 PM	easy to use	4.00 out of 4
4/22/2018 8:38:36 PM	Out ofthe Box PC first boot up	4.00 out of 4
9/10/2017 10:42:50 AM	its new so I like it	4.00 out of 4
2/26/2023 6:17:56 PM	This PC recently installed new battery and hard drive.	3.00 out of 4
9/8/2022 10:57:44 AM	Hard drive crashed for some ujnknown reason. Now I'm tring to restore files and software.	3.00 out of 4
9/15/2022 9:20:05 PM	still scanning and had less than an hour cant say not sure exact year when computer was purchased	3.00 out of 4
9/18/2022 12:03:04 PM	Sometimes runs slowly, sometimes needs rebooting...9.18.22 just did complete reinstall of windows 10 due to locking problems & slow running - was eliminated by reinstall mostly	3.00 out of 4
12/26/2022 12:39:36 PM	little slow	3.00 out of 4
11/26/2018 7:34:01 PM	Don't know yet	3.00 out of 4
7/24/2017 7:40:57 PM	I just got it. Had it one day.	3.00 out of 4
8/21/2017 11:00:23 AM	This is a new computer; I'm just beginning to use it	3.00 out of 4
2/7/2018 12:41:52 PM	DO NOT KNOW. JUST FINISHED RESET TO FACTORY SETTINGS	3.00 out of 4
2/10/2018 5:49:07 PM	It is brand new, so I don't have much feedback to give yet.	3.00 out of 4
9/21/2017 11:21:53 AM	Seemed slow out of the box despite having plenty of memory, etc.	3.00 out of 4
9/20/2017 11:08:32 AM	Still getting acquainted with this machine but pleased so far.	3.00 out of 4
9/23/2017 6:10:33 AM	It is brand new, I haven't learned how to use it effectively yet, so it is hard to determine satisfaction. I don't care for Windows 10 so far, coming from Windows 7 Premium on my other PC.	3.00 out of 4
9/5/2017 11:59:20 AM	I have just purchased it, may change mi mind later	3.00 out of 4
1/31/2018 9:05:50 PM	don't know, it's brand new.	3.00 out of 4
8/29/2017 11:04:51 PM	I just purchased it- it's brand new. I don't have a lot of personal experience wtih it.	3.00 out of 4
8/30/2017 5:33:52 PM	new dont know yet	3.00 out of 4
2/26/2018 5:31:21 PM	the touchscreen drivers recently failed and i just had to do a system recovery & reload everything; seems to be working okay now	3.00 out of 4
1/21/2018 11:19:49 PM	this is the first time installing pc matic.	3.00 out of 4
1/22/2018 1:21:45 AM	operating system 10 is truly confusing and hard to manouver	3.00 out of 4
3/3/2018 1:33:00 PM	complicated to use.	3.00 out of 4
1/12/2018 9:47:14 AM	N/A	3.00 out of 4
12/9/2018 1:08:24 PM	slow sometimes	3.00 out of 4
12/11/2017 6:54:57 PM	Brand new. Just setting it up. Wanted to get PC Matic on it before I did too much.	3.00 out of 4
2/17/2018 8:10:06 AM	I find you web site hard to work with. I like what your program does.	3.00 out of 4
3/14/2018 12:40:35 AM	Don't really know yet, just got it.	3.00 out of 4
4/30/2018 8:10:38 AM	This computer recently had a hard drive failure that required replacing the original hard drive under warranty. Prior to the failure, the computer performed very well. Overall, I'm satisfied, but hope that the hard drive problem was an aberation, and will not be a repeat problem in the future.	3.00 out of 4
5/3/2018 1:06:07 PM	This is a new PC that is being set up for the first time	3.00 out of 4
4/1/2020 8:56:17 AM	i would like it to start up faster	3.00 out of 4
11/29/2017 11:47:33 AM	it is new	3.00 out of 4
5/14/2018 2:52:58 PM	It had a blue screen reboot problem and had to be reset. That is the reason for loading PC matic again.	3.00 out of 4
3/4/2019 11:22:47 AM	For the most part this computer works well, but since I bought it, its always had small glitches.	3.00 out of 4
6/10/2020 2:27:28 PM	Not currently, but previously, this computer had problems with locking up and needed to be rebooted. It also takes a while to start especially if it has been off for a while.	3.00 out of 4
6/19/2020 6:09:51 PM	Just installed 6/18/2020	3.00 out of 4
2/19/2019 3:08:41 PM	I have no idea yet. I will let you know.	3.00 out of 4
1/29/2018 2:14:14 PM	dont know this is my first scan	3.00 out of 4
7/30/2020 1:18:56 PM	It gets pop ups that solmething is not running correctly, often.	3.00 out of 4
4/11/2020 9:26:53 AM	Good job	3.00 out of 4
6/2/2020 7:47:42 PM	Does the work that I need	3.00 out of 4
5/10/2020 9:35:15 PM	Wish it had a dvd or blueray player.	3.00 out of 4
3/18/2020 11:57:02 AM	Obtained used, just setting it up for first time.	3.00 out of 4
8/25/2020 4:16:30 PM	I have only experienced one scan, which seemed to go well. Otherwise haven't developed a full opinion.	3.00 out of 4
5/30/2021 8:06:31 PM	Sometimes runs slowly and won't load web pages. Seems to struggle with updates.	3.00 out of 4
4/15/2022 12:36:38 AM	I am sure that there are a lot of programs eating up capacity to easily use my computer better and faster	3.00 out of 4
5/15/2020 9:41:18 AM	I like the computer, just wish it was running better.	3.00 out of 4
5/3/2021 12:15:29 AM	Was really slow, Reloaded the OS and installed a new SSD drive	3.00 out of 4
1/30/2022 7:06:18 PM	It's old and time for a replacement	3.00 out of 4
3/1/2022 12:32:16 PM	Runs a little slow sometimes	3.00 out of 4
5/5/2021 5:22:25 PM	As of late I am having issues with internet that does not compute to the rest of the house	3.00 out of 4
7/26/2022 8:36:50 PM	A bit slow	3.00 out of 4
5/4/2022 1:13:49 PM	Sometimes runs slowly. Just removed Norton 360 LifeLock, never liked it, computer always seems slow after it was installed	3.00 out of 4
9/13/2020 9:09:35 AM	Hp and Windows business collusion to install software simply buy purchasing their hardwaare. ( the effect of try me buy ads and apps that are pre installed.	3.00 out of 4
6/28/2021 2:11:45 AM	The scan takes soooooo long	3.00 out of 4
10/22/2021 11:20:23 PM	Purchased on Ebay in 2020 as "new" and I just had to replace the hard drive.	3.00 out of 4
7/16/2021 5:00:02 PM	runs very slow	2.00 out of 4
9/28/2021 12:05:34 AM	its ok, basic at best.	2.00 out of 4
9/18/2021 8:27:36 PM	it was slow	2.00 out of 4
3/19/2021 12:24:31 PM	laptop was purchased 7/2017, and has had occasions where it would lock up, moves slowly. I have tried to keep up with the updates. Was locked out of an ATT.NET email twice, and was told because they would no longer let me have it for free, so finally changed to outlook.com. I use for basic email, 'research', Bible study, banking.	2.00 out of 4
11/8/2020 9:23:04 AM	Slow and the keyboard locks up	2.00 out of 4
3/7/2021 6:17:11 PM	some times doesn't run the way it should	2.00 out of 4
1/12/2021 8:23:11 PM	My daughter brought it to China summer 2019 and it came back with unauthorixed Chinese on it. We were running PC Matic after that but it did not find or remove it. So we have reinstalled the Operating System from scratch and now want to run PC Matic again.	2.00 out of 4
3/8/2022 8:40:35 PM	runs slow	2.00 out of 4
7/18/2020 8:01:57 PM	It locks randomly and has a battery that doesnt last long	2.00 out of 4
9/3/2020 8:07:46 PM	runs very slow	2.00 out of 4
3/21/2020 4:22:42 PM	Just downloaded satisfaction is yet to be t determined	2.00 out of 4
12/11/2019 11:24:00 PM	hope this fixes it	2.00 out of 4
10/6/2019 2:14:58 PM	slow	2.00 out of 4
2/14/2021 1:13:01 PM	Just reloaded the OS and it is still running slow, with seconds of delay between executing commands	2.00 out of 4
12/13/2018 3:42:42 PM	does not restart quickly	2.00 out of 4
12/20/2018 10:30:54 PM	The computer wants to lock up or is slow to start.	2.00 out of 4
2/13/2019 3:16:11 PM	too early to give a good response	2.00 out of 4
9/30/2018 12:32:57 PM	software is too complicated	2.00 out of 4
1/20/2019 9:43:24 PM	operate slow and continously needs driver updates	2.00 out of 4
3/11/2019 10:56:03 AM	Very slow to do anything	2.00 out of 4
1/9/2019 8:21:59 PM	Slow and the keyboard will stop working	2.00 out of 4
11/12/2018 8:12:30 PM	Running very s l o w.	2.00 out of 4
2/17/2018 10:07:04 AM	Had to rinstall operating system. Will contact you as to duplication of accounts after reinstalling windows 10. Computer running better now.	2.00 out of 4
1/31/2019 10:37:16 AM	it runs slow and i dont like windows 10. I spend too much time trying to figure out how to operate. I prefer windows 7	2.00 out of 4
3/28/2018 7:29:31 PM	runs slow	2.00 out of 4
3/24/2018 4:38:57 PM	very slow compared to previous Envy PC.	2.00 out of 4
6/16/2018 8:09:42 PM	slow,slow	2.00 out of 4
7/10/2018 8:55:21 AM	dont like new systems, runs slower that i expected, and its brand new	2.00 out of 4
11/30/2018 1:11:54 PM	I believe it should run faster.	2.00 out of 4
12/19/2017 7:31:00 PM	Firefox freezes up on me.	2.00 out of 4
1/1/2018 2:07:17 PM	Downloaded it to remove adf.ly virus and it's still there.	2.00 out of 4
11/9/2017 4:19:43 PM	I do not use a computer much. all of the steps are not easy to follow if you do not understand computer langauge. this system is not made for the older generation	2.00 out of 4
2/12/2018 7:56:14 AM	Slow reboots, irratic operation.	2.00 out of 4
11/21/2017 12:01:25 AM	hard to get programs to work, slow	2.00 out of 4
1/5/2018 4:45:27 PM	a tech went in and had to re-download windows. After that it requires that i enter my password twice.	2.00 out of 4
3/27/2023 5:42:31 PM	slow, may have virises	2.00 out of 4
8/13/2023 8:57:25 PM	slow and clunky	2.00 out of 4
3/19/2023 12:41:42 PM	Not long after I bought it, it was hacked while I was on LinkedIn messaging a friend in Israel. I ended up having to have all of the hardware reinstalled because it stopped saving documents properly. It also did weired things when I was on LinkedIn. I was running Macafee software when I was hacked and it was like I didn't have any security software. I always wondered if I still had malware after all the hardware was reinstalled because the hack seemed so quick and easy.	2.00 out of 4
5/4/2022 9:59:42 AM	slow and very touchy to static	2.00 out of 4
6/9/2022 9:13:49 AM	running s;ow, updates take forever	2.00 out of 4
4/26/2022 7:44:25 AM	I just reset it to factory. Lots of issues..	2.00 out of 4
7/4/2018 4:32:51 PM	I have had problems with this computer from the time I tried to set it up. Now I have a message that says I have malware and they want me to call them. When you run your scan it does not state that I have malware. So I am so confused. I have had this computer less than a month.	1.00 out of 4
11/11/2018 12:57:48 PM	pc was not being checked	1.00 out of 4
4/29/2019 7:02:44 PM	no issues at this time	1.00 out of 4
7/21/2020 4:00:47 PM	too sloww always now	1.00 out of 4
5/3/2021 8:27:09 AM	I am very happy with my computer	1.00 out of 4

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