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Welcome to the HP Satisfaction Reviews

See below results for reviews relating to HP laptop 17-by1xxx.

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HP laptop 17-by1xxx Satisfaction Reviews

Average Satisfaction
 
  3.48 out of 4

Percent Freezing
9%

Percent Slow
19%
Make
HP
Model
laptop 17-by1xxx
PC Type
Portable
Total Votes: 1811
1%
 
3%
 
42%
 
54%
 


Date Comments Satisfaction
9/10/2019 9:55:03 PM just purchased it and just put on pc matic
 
  4.00 out of 4
8/24/2019 10:32:39 AM Brand new computer
 
  4.00 out of 4
8/18/2019 5:20:56 PM Brand new computer
 
  4.00 out of 4
2/19/2020 6:16:59 PM At my initial download of PCMatic, I paid 3 times more than usual and you did not provide any call-in or text discussion - frustrating. On my new PC you state I have a Evergreen lifetime license - thank you.
 
  4.00 out of 4
2/19/2020 10:26:28 PM new
 
  4.00 out of 4
6/29/2019 4:04:07 PM Been using PC Pitstop for years and trust it!
 
  4.00 out of 4
12/1/2019 8:25:24 AM its brand new runs faster than the old one
 
  4.00 out of 4
2/27/2020 3:35:15 PM It is new
 
  4.00 out of 4
9/2/2019 2:24:15 PM enjoing my new computer
 
  4.00 out of 4
5/26/2019 10:11:34 AM It is a new PC, so this question is redundant, and has nothing to do with your program. Also, adding this PC was a pain to know how to do. I had to research it. That is not right.
 
  4.00 out of 4
10/1/2019 8:34:25 AM I like the ease of install and use on my devices.
 
  4.00 out of 4
6/17/2019 7:27:21 AM purchased on 6/15/2019
 
  4.00 out of 4
9/22/2019 3:55:59 PM Brand new
 
  4.00 out of 4
6/15/2019 6:35:56 PM this a new pc just added pcmatic to it
 
  4.00 out of 4
7/30/2019 12:52:03 PM love this system
 
  4.00 out of 4
7/29/2019 11:32:41 PM New 7-15-19
 
  4.00 out of 4
12/10/2019 7:48:48 PM brand new
 
  4.00 out of 4
12/10/2019 9:26:14 PM Not at this time
 
  4.00 out of 4
4/18/2019 10:00:00 PM New computer. No problems as of yet.
 
  4.00 out of 4
12/7/2019 11:11:55 AM have had pc matic for yesrs - no problems. thank you
 
  4.00 out of 4
12/9/2019 7:03:17 PM it may be too eadly to tell
 
  4.00 out of 4
12/9/2019 4:17:51 PM This is a replacement computer
 
  4.00 out of 4
12/8/2019 5:21:53 PM Just got it
 
  4.00 out of 4
11/9/2019 12:34:25 PM N/A
 
  4.00 out of 4
8/3/2019 8:17:27 AM brand new
 
  4.00 out of 4
3/6/2020 12:59:50 PM New Lap Top Computer
 
  4.00 out of 4
2/29/2020 3:38:09 PM brand new
 
  4.00 out of 4
10/27/2019 3:25:17 PM I have pcmatic for about 2 years and not one problem
 
  4.00 out of 4
3/2/2020 9:51:28 PM Its screan size is just what I have needed for a long time.
 
  4.00 out of 4
4/16/2020 3:08:53 PM This pc is brand new just opened
 
  4.00 out of 4
6/4/2020 3:22:23 PM new computer
 
  4.00 out of 4
6/4/2020 3:47:31 PM This is a new laptop. I've had it for a couple of months. Something happened today where it would not work. Had to reset the laptop and reinstall windows 10. Just finished. Seems to be working ok now.
 
  4.00 out of 4
11/10/2019 5:52:21 PM New computer, just downloaded PCMatic. very pleased with PCMatic on other devices.
 
  4.00 out of 4
11/13/2019 3:27:10 PM new oct.
 
  4.00 out of 4
11/18/2019 2:21:54 PM This pc is brand new. I have not had a chance to use it yet.
 
  4.00 out of 4
12/16/2019 8:01:24 PM New computer. Haven't used much.
 
  4.00 out of 4
12/17/2019 6:09:54 AM FAST compared to my aged Toshiba Satellite
 
  4.00 out of 4
4/13/2020 12:12:02 PM Just received it , not use to it at this time.
 
  4.00 out of 4
8/9/2019 12:25:55 PM fairly new
 
  4.00 out of 4
8/7/2019 10:04:17 AM had it for about 3 years and works well for me
 
  4.00 out of 4
6/10/2020 1:18:22 PM na
 
  4.00 out of 4
6/10/2020 1:34:36 PM It's new and should be doing great.
 
  4.00 out of 4
3/29/2020 8:12:54 PM loaded when mcafee wouldn't
 
  4.00 out of 4
3/28/2020 12:44:29 PM It's brand new
 
  4.00 out of 4
12/22/2019 9:21:15 AM this is a new computer i just got. i've had you on other computers and have had no problems so have been quite satified
 
  4.00 out of 4
12/12/2019 12:15:57 PM This is a new computer. I do not really know the answer yet.
 
  4.00 out of 4
12/25/2019 9:39:03 AM this is a new computer and it is the 4th one on my account
 
  4.00 out of 4
8/12/2020 6:54:01 AM Excellent laptop1
 
  4.00 out of 4
11/21/2019 7:26:18 PM I just bought it so we will see.
 
  4.00 out of 4
4/7/2020 8:28:04 PM This is a brand new computer. I have only hade it for 1 week.
 
  4.00 out of 4
6/24/2020 2:48:52 PM Is very new, and working great
 
  4.00 out of 4
6/29/2020 1:09:46 PM i trust PCMatic fully
 
  4.00 out of 4
5/1/2020 9:47:32 PM Easy to use and very quick response
 
  4.00 out of 4
11/20/2020 11:12:09 AM You make it easy
 
  4.00 out of 4
4/5/2020 5:26:49 PM faster than previous one
 
  4.00 out of 4
4/29/2020 3:20:46 PM It is brand new.
 
  4.00 out of 4
6/15/2020 9:04:59 PM it is brand new first time used
 
  4.00 out of 4
4/26/2020 3:46:39 PM This computer is only three days old \. I just installed PCMatic on it to protect it and to avoid having the problems I had onmy last computer.
 
  4.00 out of 4
11/30/2019 5:17:23 PM new computer
 
  4.00 out of 4
11/7/2020 9:11:15 PM works well for the price
 
  4.00 out of 4
4/28/2020 6:54:11 PM Brand new
 
  4.00 out of 4
5/7/2019 4:26:12 PM Feel safe having PCMatic protecting our computers. It works as advertised and customer service is prompt and professional
 
  4.00 out of 4
5/24/2020 5:39:52 AM NEW 1 MONTH OLD.
 
  4.00 out of 4
10/7/2020 12:55:49 PM Contuine your magic.
 
  4.00 out of 4
7/31/2020 12:35:47 PM I JUST BOUGHT THIS NEW
 
  4.00 out of 4
5/26/2020 3:47:18 PM It's new. So far so good
 
  4.00 out of 4
1/11/2020 2:47:03 PM it's new
 
  4.00 out of 4
1/11/2020 6:23:05 PM New Computer I want to add to my account
 
  4.00 out of 4
1/12/2020 7:06:04 PM I have just purchased the product and know nothing about it at this time. The product appears to be more user friendly than programs i have used in the past.
 
  4.00 out of 4
2/10/2021 11:02:50 AM I've had this laptop a while (last year) but just hooked up permanently because my old wind 7 desktop was running slowly and rebooting constantly
 
  4.00 out of 4
10/3/2020 4:32:00 AM satisfied
 
  4.00 out of 4
2/27/2021 4:16:08 PM I know my pc is protected and that is a big peace of mind
 
  4.00 out of 4
2/25/2021 2:28:28 PM Gene,s Laptop
 
  4.00 out of 4
1/18/2020 4:41:53 PM its new
 
  4.00 out of 4
1/14/2020 12:44:30 PM its new
 
  4.00 out of 4
3/27/2021 9:02:50 PM works good just slow
 
  4.00 out of 4
5/29/2020 8:14:13 PM This PC is a new purchase and we are just installing programs, apps and files. We have just installed PC Matic.
 
  4.00 out of 4
5/29/2020 10:29:19 AM It's new, no problems yet
 
  4.00 out of 4
5/29/2020 2:29:55 PM Brand New Laptop
 
  4.00 out of 4
5/28/2020 8:30:30 PM Brand new, 17 inch, no touch screen and no pen available. This computer will last longer without them. I love it.
 
  4.00 out of 4
2/23/2021 7:02:17 PM Its a new Windows 10 HP laptop
 
  4.00 out of 4
7/6/2020 5:01:10 PM pretty reliable so far
 
  4.00 out of 4
7/6/2020 3:16:23 PM just got it, setting things up, so far so good.
 
  4.00 out of 4
9/10/2020 9:37:23 PM I would rather have Windows 7 than Windows 10. I know that''s not the computer, but I like to take a shot at Windows 10 every chance I get.
 
  4.00 out of 4
7/24/2020 5:44:52 PM It is brand new.
 
  4.00 out of 4
1/4/2020 9:32:27 AM It's brand new
 
  4.00 out of 4
4/12/2020 4:11:12 PM I just bought it and started useing it
 
  4.00 out of 4
4/12/2020 12:47:13 PM New
 
  4.00 out of 4
1/2/2020 2:43:06 PM Brand new laptop
 
  4.00 out of 4
1/6/2020 3:31:55 PM Very fast comparted to my last computer
 
  4.00 out of 4
12/25/2019 2:09:17 PM this is a new computer and this is a setup scan
 
  4.00 out of 4
12/27/2019 5:40:33 PM Brand new 12/26/2019
 
  4.00 out of 4
12/28/2019 2:57:42 PM Brand New
 
  4.00 out of 4
12/29/2019 12:35:33 PM Hve used PC Matic with my older Windows 7 and very pleased now andding my new PC and believe I have the best protection I can get. Love you all.
 
  4.00 out of 4
9/21/2020 5:50:51 PM Ease of use and secure thoughts
 
  4.00 out of 4
7/17/2020 2:49:07 PM So easy to install...........feel like my $150 is going to be well spent money!
 
  4.00 out of 4
5/17/2020 10:37:54 AM I am a HP fan and this HP has not failed my with my expectations.
 
  4.00 out of 4
11/10/2021 1:51:16 PM faster processing, gives me a woody
 
  4.00 out of 4
1/26/2020 3:35:30 PM Newly purchased computer
 
  4.00 out of 4
1/27/2020 9:21:36 AM New 30 days ago.
 
  4.00 out of 4
1/18/2020 6:30:09 PM It is right out of the box new.
 
  4.00 out of 4
1/11/2021 10:10:37 AM Excellent Product
 
  4.00 out of 4
1/23/2020 4:45:16 PM It's my first Windows 10 laptop. It has a 17 inch screen and speech recognition. I haven't really tested it out functionally.
 
  4.00 out of 4
1/21/2020 12:27:29 PM N/A
 
  4.00 out of 4
7/6/2021 7:15:07 PM This has been a very reliable personal laptop and I would hope it will continue to be as reliable as it's been for the last year.
 
  4.00 out of 4
5/21/2021 12:32:34 PM I can always depend on yall
 
  4.00 out of 4
2/3/2020 2:33:09 PM NEW LAPTOP
 
  4.00 out of 4
8/14/2021 3:42:58 PM I love the speed it goes when using it.
 
  4.00 out of 4
2/11/2020 1:36:17 PM Quick and easy install
 
  4.00 out of 4
6/11/2023 1:26:54 PM Slow to load after signon, long response times to downlaod and file execution
 
  4.00 out of 4
4/8/2023 5:45:31 PM used product on one other pc for 7 years. great product
 
  4.00 out of 4
10/6/2022 4:41:48 PM Newest one and want to make sure it lasts as long as possible.
 
  4.00 out of 4
8/31/2022 8:12:59 PM This machine is our go-to, on-the-road ayatem, so it serves us excellently well
 
  4.00 out of 4
8/29/2022 7:43:20 PM cursor hard to adjust unable to load office 365 yet
 
  3.00 out of 4
5/30/2022 5:03:27 PM I think it is 3 or 4 years old. I cannot remember.Last model to have a cd drive. version I had before had a touch screen. Screen is larger tahn my last notebook. LAPTOP-255CSJK7 Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz 1.80 GHz 307D9827-B861-4BC8-999D-7B3E477439B0
 
  3.00 out of 4
9/22/2022 8:22:01 PM My other HP stuff does not perform as well as this laptop. I'm hoping PC Matic keeps me protected.
 
  3.00 out of 4
12/3/2022 8:37:16 AM This device could be faster.
 
  3.00 out of 4
12/8/2022 9:41:54 PM The PC has been very fast and very reliable.
 
  3.00 out of 4
8/21/2022 7:57:20 PM Just started useing.
 
  3.00 out of 4
10/3/2022 8:58:08 PM moble app needs help or I do
 
  3.00 out of 4
10/29/2022 9:32:52 AM just got it
 
  3.00 out of 4
3/28/2023 11:05:36 AM slow to startup
 
  3.00 out of 4
2/25/2023 11:35:26 PM Would like all cookies and temp files cleaned and deleted in the process
 
  3.00 out of 4
1/16/2023 2:04:53 PM liked pcmatic comercials. made in usa
 
  3.00 out of 4
9/4/2023 4:36:01 PM good
 
  3.00 out of 4
1/2/2023 6:42:38 PM Just installed it so haven't really had a chance to evaluate it
 
  3.00 out of 4
1/5/2023 11:01:02 AM Have not used it long enough to form a opinion
 
  3.00 out of 4
1/5/2023 6:09:10 PM sometimes my computer locks up and freezes.
 
  3.00 out of 4
8/13/2022 4:47:50 PM scan not done yet
 
  3.00 out of 4
12/15/2022 7:11:40 PM Got a new hard drive,works well,no problems.
 
  3.00 out of 4
6/14/2023 12:02:19 PM so far so good
 
  3.00 out of 4
7/16/2023 2:16:44 PM has been slowing down
 
  3.00 out of 4
1/21/2023 1:46:20 PM i was used to win 7 now my daughter gave me hers win 11 all new.
 
  3.00 out of 4
9/28/2023 10:09:45 PM I have had it for awhile love HPs
 
  3.00 out of 4
9/16/2023 3:29:38 PM I am satisfied with this PC it has been working well but as of late it has been running very slowly and also in browsling it has been slow as well
 
  3.00 out of 4
5/30/2023 1:54:11 PM Seems slow
 
  3.00 out of 4
9/20/2021 9:17:28 AM Runs slow at times.
 
  3.00 out of 4
5/30/2021 2:53:22 PM Basic Laptop for school.
 
  3.00 out of 4
9/6/2021 6:00:20 PM The startup performance has decreased and has not improved after a number of changes.
 
  3.00 out of 4
1/16/2022 4:18:22 PM Was running quite fast, but has slowed down within the last 2 months, especially on the internet. Rebooted my IP modem/router with no change in performance.
 
  3.00 out of 4
1/30/2020 9:30:24 PM Just got it today, so it's way too early to tell.
 
  3.00 out of 4
5/9/2021 9:25:01 PM This Laptop has worked great since I purcheased it. I just started running slower the last few months.
 
  3.00 out of 4
2/4/2020 4:07:31 PM new computer
 
  3.00 out of 4
12/8/2021 4:34:58 PM Takes blender software
 
  3.00 out of 4
8/11/2021 11:34:34 AM slow running
 
  3.00 out of 4
5/14/2021 12:38:06 PM it was just a clean reinstall
 
  3.00 out of 4
1/22/2020 4:45:59 PM New
 
  3.00 out of 4
1/22/2020 8:23:37 PM new laptop, will let you know if I am not happy withyour service.
 
  3.00 out of 4
1/29/2020 11:52:43 PM Brand new computer, still navigating the system.
 
  3.00 out of 4
1/26/2020 8:02:38 AM This is a new computer
 
  3.00 out of 4
1/25/2020 2:46:49 PM new computer
 
  3.00 out of 4
1/24/2020 4:53:34 PM Brand New
 
  3.00 out of 4
4/6/2021 7:26:00 PM It works ok, but could be better.
 
  3.00 out of 4
11/10/2021 4:14:34 PM It performs well and fill my desires
 
  3.00 out of 4
11/14/2021 10:19:18 PM Laptop was great at purchase, but lately has increasingly slowed!
 
  3.00 out of 4
5/17/2020 2:01:01 AM It does what I bought it for
 
  3.00 out of 4
9/17/2020 5:24:31 PM how do I know Yet
 
  3.00 out of 4
7/17/2020 5:38:48 PM I justm installed this product so I do not yet know if it truly works well for me or not.
 
  3.00 out of 4
7/10/2020 12:34:29 AM I don't know if I'm satisfied I just started
 
  3.00 out of 4
5/12/2020 6:31:37 PM it's new
 
  3.00 out of 4
12/31/2019 7:49:07 PM New Computer
 
  3.00 out of 4
12/19/2020 7:49:51 AM it will do for now
 
  3.00 out of 4
12/28/2019 3:05:11 PM computer just purchased and do not know if fast or slow or if frequent reboots necessary
 
  3.00 out of 4
12/27/2019 11:35:05 AM it is new so i havent had time to check everything. seems to work very good so far.
 
  3.00 out of 4
12/26/2019 7:36:16 PM I just bought this PC and have only used it two times.
 
  3.00 out of 4
12/27/2019 4:59:46 PM Brand new so far good just set it up a few hours ago.
 
  3.00 out of 4
5/3/2020 1:30:04 PM A little slow at times
 
  3.00 out of 4
11/27/2020 3:27:03 PM i liked microsoft 7 better
 
  3.00 out of 4
1/4/2020 5:26:55 AM na
 
  3.00 out of 4
2/9/2021 8:12:37 AM NEW TO PCMATIC
 
  3.00 out of 4
5/8/2020 2:55:54 PM just bought it
 
  3.00 out of 4
5/7/2020 3:34:41 PM Recent purchase, haven't used it yet
 
  3.00 out of 4
5/30/2020 7:13:26 PM seems abit antiquated user interface
 
  3.00 out of 4
1/14/2020 8:10:54 PM brand new
 
  3.00 out of 4
2/8/2021 1:39:57 PM Accounting
 
  3.00 out of 4
10/29/2020 12:52:16 AM It's new
 
  3.00 out of 4
7/25/2020 10:10:57 PM Not a fan of Windows10
 
  3.00 out of 4
2/13/2021 11:07:00 AM it works
 
  3.00 out of 4
6/28/2019 4:29:35 PM too soon to tell
 
  3.00 out of 4
10/11/2020 12:09:58 AM It's a HP and not a Dell
 
  3.00 out of 4
11/30/2019 9:11:20 PM new, so unknown
 
  3.00 out of 4
4/26/2020 1:19:49 PM very satisfied prior to all of the problems croping up recently
 
  3.00 out of 4
4/25/2020 7:03:07 PM ONLY MY 3rd DAY WITH IT.
 
  3.00 out of 4
3/31/2020 9:40:17 AM I like it. It is faster than my previous computer.
 
  3.00 out of 4
11/12/2020 6:07:15 PM I just signed up so I am not completely sure yet.
 
  3.00 out of 4
6/24/2020 9:07:50 AM The wireless internet connection comes and goes at random times.
 
  3.00 out of 4
11/21/2019 8:07:02 PM Jusr bought this PC three weeks ago at Best Buy it was an open box purchase so far satisfied hopefully I'll be very satisfied
 
  3.00 out of 4
11/21/2019 2:00:20 PM Just bought yesterday. Performance yet to be determined.
 
  3.00 out of 4
8/14/2019 11:35:54 AM brand new have only used it 2 days
 
  3.00 out of 4
4/19/2020 7:10:29 PM I have owned this computer 2 days
 
  3.00 out of 4
3/22/2020 11:19:39 AM Just bought as replacement for 7yr old laptop
 
  3.00 out of 4
3/21/2020 3:22:06 PM It is new. Ask me in a couple of months.
 
  3.00 out of 4
12/24/2019 3:41:50 AM Yes It is fairly new.
 
  3.00 out of 4
8/8/2019 2:47:21 PM new
 
  3.00 out of 4
8/6/2019 3:09:56 PM Brand new
 
  3.00 out of 4
4/22/2020 7:48:04 AM BRAND NEW. THIS IS DAY #1....
 
  3.00 out of 4
6/10/2020 6:34:35 PM Its new...not the top of the line
 
  3.00 out of 4
8/9/2019 9:26:29 PM This computer is brand new, so I have NO idea how it will perform. It was delivered a half hour ago.
 
  3.00 out of 4
6/7/2020 8:17:00 PM new computer
 
  3.00 out of 4
3/17/2020 8:52:47 PM I still can't get my AOL E-mail on it.
 
  3.00 out of 4
3/20/2020 11:07:55 AM I just bought this computer yesterday at Sams Club
 
  3.00 out of 4
3/20/2020 5:14:06 PM Not as happy as I was with other, harder to understand
 
  3.00 out of 4
3/1/2020 3:12:34 PM Too new to really tell....
 
  3.00 out of 4
10/30/2019 1:04:52 PM new laptop - no issues
 
  3.00 out of 4
2/29/2020 3:35:44 PM Bought laptop the middle of November and just set it up.
 
  3.00 out of 4
3/8/2020 9:59:00 AM New so can't say Very Satisfied at this point
 
  3.00 out of 4
7/16/2019 6:39:07 AM brand new
 
  3.00 out of 4
3/3/2020 5:22:32 PM new computer utilizing pcmatic
 
  3.00 out of 4
3/4/2020 3:03:55 PM just got everything today so far great
 
  3.00 out of 4
7/24/2019 4:33:54 PM Just got it. So the jury is still out. As of now I am satisified.
 
  3.00 out of 4
11/7/2019 2:47:42 PM New computer
 
  3.00 out of 4
11/7/2019 3:21:25 PM Worked great when new now very slow
 
  3.00 out of 4
3/8/2020 1:01:01 PM It's new, I have hardly used it up to now
 
  3.00 out of 4
3/9/2020 6:02:28 PM new not sure
 
  3.00 out of 4
11/3/2019 4:40:40 PM It's brand new and I have little familiarity with it.
 
  3.00 out of 4
9/18/2019 11:39:35 AM Very difficult to understand help screens
 
  3.00 out of 4
9/16/2019 4:20:18 PM This is a new computer but needed antivirus protection. All of my phones, tablets amd PCS have PC Matic
 
  3.00 out of 4
3/20/2019 8:07:49 PM Brand new Machine
 
  3.00 out of 4
8/26/2019 8:24:05 PM one day old
 
  3.00 out of 4
10/14/2019 2:23:22 PM New. Had computer for 1 day.
 
  3.00 out of 4
2/21/2020 4:03:15 PM Brand new Laptop.
 
  3.00 out of 4
12/2/2019 10:45:31 AM no idea
 
  3.00 out of 4
12/5/2019 1:49:38 PM just signed up still learning how it works
 
  3.00 out of 4
8/21/2019 6:29:55 PM It's brand new, just got it today. My other one has Windows 7 and is not upgradeable, this one has 10 already on it.
 
  3.00 out of 4
8/22/2019 1:02:38 PM this is the second device. i purchased pc matic yesterday for my wif's computer
 
  3.00 out of 4
8/22/2019 12:52:13 PM Brand new computer
 
  3.00 out of 4
5/18/2019 1:35:28 PM what i find MOST irratating about PCMATIC is when you go to webpage by entering WWW there is NO LOGIN on that page, its an advertisment. I have to run circles around to before i can find a login option on one of the pages. SORRY, its very inconvenience BUT what is most important is YOUR PRODUCTS WORK! so, i know nothing's perfect in the world, but you did ask. thanks TO ALL!
 
  3.00 out of 4
9/11/2019 4:29:13 PM MUCH faster than my old Gateways
 
  3.00 out of 4
9/11/2019 4:47:51 PM Just bought it today !
 
  3.00 out of 4
9/13/2019 3:12:34 PM New Windows 10 user on a brand new HP laptop. So far very frustrated.
 
  3.00 out of 4
3/16/2019 7:27:29 PM this is a brand new
 
  3.00 out of 4
7/13/2019 8:50:20 PM Just bought last week and it runs very slowly
 
  2.00 out of 4
9/29/2019 5:31:08 PM Lost two lapyops to ransom ware.
 
  2.00 out of 4
11/4/2019 9:20:01 PM new - idk
 
  2.00 out of 4
4/16/2020 5:15:36 PM just had a new hard drive instlled so havent used it yet
 
  2.00 out of 4
3/24/2020 3:58:59 PM seems to have hiccups
 
  2.00 out of 4
4/21/2020 2:01:58 PM It is new but it does not seems overly user friendly. Maybe if my kids lived closer, I would have more help.
 
  2.00 out of 4
8/25/2020 5:47:47 PM i can't tell if my installation worked and the program is installed
 
  2.00 out of 4
5/28/2020 10:01:51 AM it is very hard to get help no contack number to call
 
  2.00 out of 4
7/30/2020 10:08:53 PM CONSTANT CRASHES
 
  2.00 out of 4
5/3/2020 6:19:28 PM I think there may be a virus on it
 
  2.00 out of 4
5/15/2020 1:03:00 PM Having some trouble.Jusst got new computer, deleted trial McAfee and downloaded PCMatic. But parts of it wont run as I get a window stating I have to clean the computer, which I did and even checked. Help!!!But it did run a scan. Go figure!
 
  2.00 out of 4
7/27/2021 7:05:35 PM This laptop runs extremly slow.
 
  2.00 out of 4
11/21/2021 9:37:47 PM It is slow and doesn't function.
 
  2.00 out of 4
7/19/2021 6:55:14 PM to slow to boot up and load programs
 
  2.00 out of 4
3/19/2022 1:29:02 AM to slow
 
  2.00 out of 4
3/8/2022 9:51:45 AM Continues to have long lag times loading programs. lots of studdering and slow video downloads.
 
  2.00 out of 4
7/7/2021 1:18:44 PM I can not seem to get PC Matic to install
 
  2.00 out of 4
4/5/2022 2:59:28 PM runs sluggish with constant frezes ,
 
  2.00 out of 4
8/27/2021 4:38:07 PM I was told that I have trojan Horses on this computer.
 
  2.00 out of 4
9/17/2023 9:16:17 PM HP PROPRIETARY SOFTWARE MAKES THIS MACHINE RUN SLOOOOOW AND CAUSES IT TO LOCK UP FROM TIME TO TIME. WHEN IT WAS FIRST PURCHASED IT RAN MEDIOCRE AND PROGRESSIVELY BECAME WORSE.
 
  2.00 out of 4
4/23/2022 9:33:15 AM no
 
  2.00 out of 4
5/3/2022 8:13:22 AM screen stops working
 
  2.00 out of 4
5/4/2022 9:27:01 PM would not load any thing
 
  2.00 out of 4
9/25/2022 11:32:22 AM Can not access my three email accounts,also my game account is also not allowing acess
 
  2.00 out of 4
11/3/2022 5:44:21 PM it is very slow for no good reason
 
  2.00 out of 4
3/22/2023 2:52:26 PM Runs slow and stalls a lot
 
  2.00 out of 4
12/7/2022 12:20:57 PM only 3 years old and starts up and runs slow
 
  2.00 out of 4
4/16/2022 4:59:44 PM Continually freezes up.
 
  2.00 out of 4
9/9/2022 10:13:02 AM i think it has a virus and it is very slow
 
  2.00 out of 4
12/2/2022 1:31:25 PM getting very slow
 
  2.00 out of 4
11/7/2022 7:13:44 PM i THINK IT HAD A VIRUS AND SOME ONE GOT MY CARD #S
 
  2.00 out of 4
8/14/2023 4:54:52 PM there is a 10 seconnd delay between when I click and when it makes the comoputer move. To get a webpage to load, it is often minutes wait time....
 
  1.00 out of 4
1/18/2022 10:16:55 PM Twice it took 24 hours to run a PC Matic scan. I've been having problems for quite some time.
 
  1.00 out of 4
3/13/2021 1:08:01 AM too slow
 
  1.00 out of 4
9/14/2020 8:35:22 PM brand new computer purchased today 9/14/20
 
  1.00 out of 4
5/28/2020 5:04:31 PM Brand new to computers. An inept senior citizen alone, hiiding from covid, and trying to survive technology. Sheesh. So far, nothing has self-destructed with my help.
 
  1.00 out of 4
10/13/2020 12:48:54 AM I have been hacked by people that somehow captured this computer when I was trying to go to your website. One last night I believe is the same as the one today. They were calling themselves PC MATRIC. I asked them if they didn't mean PCMATIC. Oh no, but they were affiliated with you and Cisco. They have ripped me off for $1,000 and I need to stop them but they have pretty shut my computer down. I cannot check any of my banking. I only joined because I used my phone which is another device I want to add but my main threat is from the hackers on this computer. Jack and a James but I swear they are the same people. They dialed in on my phone using the same number for very quickly changed it to another number and that was James (aka Jack).So I thought I had Total AV installed and I saw that I did but it didn't catch these scammers.
 
  1.00 out of 4
12/14/2019 10:00:27 PM At the moment I'm very unsatisfied. Windows Defender detected the HackTool Win 32 virus but it won't remove it. That's why I just bought PC Matic
 
  1.00 out of 4



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