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Welcome to the HP Satisfaction Reviews

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HP g62 notebook pc Satisfaction Reviews

Average Satisfaction
 
  3.09 out of 4

Percent Freezing
32%

Percent Slow
55%
Make
HP
Model
g62 notebook pc
PC Type
Portable
Total Votes: 5726
3%
 
13%
 
55%
 
28%
 


Date Comments Satisfaction
12/16/2015 12:33:32 PM I am so please to have PC Matic
 
  4.00 out of 4
2/1/2016 8:47:40 AM She wants this computer to be as simple as is possible.
 
  4.00 out of 4
12/23/2015 9:02:13 AM After installing Windows 10 my computer has not been the same. Also, a couple years ago, my windows defender stopped working and would not work when I tried to get it to work.
 
  4.00 out of 4
3/25/2016 8:51:34 PM great
 
  4.00 out of 4
1/5/2016 8:51:47 AM it was a Christmas gift
 
  4.00 out of 4
7/27/2015 9:33:36 PM the computer was running very slow and we kept seeing hacking using the printer update modules. it was running slow and requiring reboots often
 
  4.00 out of 4
8/5/2015 5:28:30 PM fast and true to the word ( T.V. )
 
  4.00 out of 4
8/5/2015 7:14:30 PM I love my computer
 
  4.00 out of 4
3/30/2015 10:09:41 AM Just started but happy so far
 
  4.00 out of 4
11/3/2015 1:36:30 AM It has just lasted a long time with minimal problems
 
  4.00 out of 4
8/11/2015 12:20:49 AM used needed a 64 bit for scenect scanning 5.1
 
  4.00 out of 4
8/14/2015 6:27:36 PM easy to use
 
  4.00 out of 4
11/13/2015 12:14:02 AM I'm very haapy to cleAN UP MY PC THANKS.
 
  4.00 out of 4
10/8/2012 1:12:35 PM .
 
  4.00 out of 4
4/3/2013 10:43:27 AM sws
 
  4.00 out of 4
12/23/2012 7:25:04 PM i love my pc for business and personal
 
  4.00 out of 4
10/23/2012 6:11:43 PM I haven't completed the scan yet. I now have completed to scans. I have see any problems yet.
 
  4.00 out of 4
1/5/2013 1:32:46 PM .
 
  4.00 out of 4
9/8/2012 11:54:28 AM thank you for your help
 
  4.00 out of 4
9/12/2012 9:01:45 PM I have used this PC for a couple years and have used it daily for school and personal use.
 
  4.00 out of 4
12/29/2012 12:08:19 PM .
 
  4.00 out of 4
2/24/2013 12:36:10 PM It covers all my needs when running cleanly.
 
  4.00 out of 4
1/14/2013 10:40:30 PM NA
 
  4.00 out of 4
8/17/2013 9:12:08 PM I AM VERY SATISFIED
 
  4.00 out of 4
1/10/2013 2:10:17 PM rebate setup sucks
 
  4.00 out of 4
6/6/2013 7:54:52 PM .
 
  4.00 out of 4
8/29/2013 4:54:54 PM 1
 
  4.00 out of 4
6/5/2013 9:45:26 AM PC Matic made my computer like new again
 
  4.00 out of 4
3/24/2013 12:31:56 PM love the hp laptop awsome pc all around
 
  4.00 out of 4
9/20/2012 7:36:32 PM Simple and easy, thanks
 
  4.00 out of 4
6/17/2014 6:48:42 PM this program is great for older and newer computers
 
  4.00 out of 4
3/15/2014 8:40:31 PM did really good
 
  4.00 out of 4
12/23/2013 5:09:29 PM nnnnnnn
 
  4.00 out of 4
12/5/2013 2:01:18 PM none ..
 
  4.00 out of 4
3/30/2014 5:19:40 PM it works so much better than before
 
  4.00 out of 4
1/16/2014 8:36:11 PM It is just plain good.
 
  4.00 out of 4
11/6/2014 10:14:14 AM just lately it the screen goes black and the computer stops working.
 
  4.00 out of 4
10/4/2014 11:04:08 PM works the best
 
  4.00 out of 4
8/30/2014 3:56:37 PM just instaled it
 
  4.00 out of 4
7/24/2014 3:11:52 PM i am very happy witht the
 
  4.00 out of 4
1/12/2015 6:46:18 PM great speed on scans
 
  4.00 out of 4
4/21/2015 8:02:44 PM Great value
 
  4.00 out of 4
2/4/2015 5:03:12 PM kk
 
  4.00 out of 4
8/9/2016 3:59:53 PM It has done everything I've needed and wanted it to do.
 
  4.00 out of 4
3/8/2017 10:15:00 AM great job
 
  4.00 out of 4
3/5/2018 10:44:54 AM love the process
 
  4.00 out of 4
2/3/2018 5:52:56 PM Loase of useve the e
 
  4.00 out of 4
10/22/2017 9:54:35 AM Always worked great. Just had to have it tuned up bc of screen going blank and could not get anything including sign on screen
 
  4.00 out of 4
9/9/2017 8:10:07 PM I have watched the PCMatic commercials for years and used some other products but finally made the jump. Extremely easy for a non-techy to install and run my first scan. My system does lock up occasionally and I have to pull the battery on occasion. Just replaced the harddrive about 18 months ago
 
  4.00 out of 4
9/9/2017 8:34:28 PM The download process was very easy. Thank you.
 
  4.00 out of 4
8/28/2017 2:25:40 PM I just installed this product.
 
  4.00 out of 4
9/1/2017 9:20:26 AM This is my second Laptop that we installed PCMatic on. It is my oldest computer and much smaller Harddrive so i am hoping PC Matic improves it's operation.
 
  4.00 out of 4
12/13/2011 10:23:38 AM It is a great tool for the job I need it for.
 
  4.00 out of 4
6/19/2011 6:02:17 PM this program asks to be re-installe on every start up ?????
 
  4.00 out of 4
4/3/2012 9:31:33 AM ..
 
  4.00 out of 4
9/23/2012 8:53:23 PM i am very lpleased
 
  4.00 out of 4
12/5/2012 3:08:42 PM .
 
  4.00 out of 4
5/1/2012 8:28:46 PM Great Job Beats Nortons All To Pieces
 
  4.00 out of 4
10/8/2011 9:09:50 PM It's ample.
 
  4.00 out of 4
7/26/2012 11:31:37 AM works well
 
  4.00 out of 4
7/26/2012 4:29:15 PM .
 
  4.00 out of 4
2/25/2011 6:26:22 AM I've only had this a few days but so far I love it!
 
  4.00 out of 4
3/28/2011 8:44:57 PM first laptop like it
 
  4.00 out of 4
3/16/2011 5:52:14 PM ITS BRAND NEW VERSION LOVE IT
 
  4.00 out of 4
5/9/2011 6:02:03 PM this program ..at this time has me in a loop..inputed all info ...twice...activation code:e-mail and codes...turned off (2) times and on line no help (help)david [email protected]
 
  4.00 out of 4
2/11/2011 11:34:24 PM I'm happy with my computer
 
  4.00 out of 4
1/21/2012 1:18:18 PM It has worked well for almost two years
 
  4.00 out of 4
2/13/2011 2:13:45 PM sdsdf
 
  4.00 out of 4
2/12/2011 6:56:46 PM i hope that this got rid of the viruses that i had but im not sure yet
 
  4.00 out of 4
8/21/2011 1:27:25 PM nada
 
  4.00 out of 4
5/2/2011 3:04:59 PM it is sluggish
 
  4.00 out of 4
5/31/2011 1:54:56 PM IT IS GOOG
 
  4.00 out of 4
4/6/2011 4:13:59 AM satisfied
 
  4.00 out of 4
5/18/2011 11:16:09 PM great
 
  4.00 out of 4
9/26/2010 7:18:39 AM YES HAPPY THANK-YOU... HI "FAY" CAN U PLEASE RE SEND ME MY ANTIVIRUS 2010 WITH SPY-WEAR MY NAME IS N S DARBY PAID 4 WITH MY WIFE'S CAR MRS J C DARBY-MANY TANK-YA. HOPE EVERY-THAING GOING ALL-GOOD 4 YA PEACE LATER'S NIJJ D-DARBY CHOW FAY;;;;;;;;;;... THE KEY /LICENCE etc-etc BUT STILL DOWNLOADS KEY nil OR SUM;ET
 
  4.00 out of 4
10/9/2010 5:40:20 AM great
 
  4.00 out of 4
10/31/2010 12:53:11 PM Don't particularly care for the keyboard. Extra buttons to the left and hard to find home keys make touch typing difficult. Double tap to lock out touch pad is unreliable
 
  4.00 out of 4
12/10/2010 3:25:06 PM thank you very much for your helping!
 
  4.00 out of 4
12/5/2010 8:55:36 PM Just bought
 
  4.00 out of 4
11/26/2010 5:55:57 PM my computer is very good and gets the job done for now
 
  4.00 out of 4
10/26/2010 8:45:26 PM I purchased the computer two days ago. 10/24/10
 
  4.00 out of 4
12/19/2010 4:11:48 PM This is a new laptop. It's my first laptop. I like it. I have a Dell desk top also.
 
  4.00 out of 4
12/23/2010 8:30:04 AM very fast
 
  4.00 out of 4
12/25/2010 8:49:08 PM It could run faster but it is not slow
 
  4.00 out of 4
12/11/2010 12:40:44 PM Sometimes it runs slow or requires additional reboots not often
 
  4.00 out of 4
11/12/2010 6:22:03 PM very good
 
  4.00 out of 4
11/9/2010 7:57:31 AM THANK'S. N S DARBY...
 
  4.00 out of 4
12/6/2010 7:31:38 PM ...
 
  4.00 out of 4
12/19/2010 1:03:57 PM Just Got This COMPUTER And Its Brand New.
 
  4.00 out of 4
12/31/2010 11:11:06 PM my pc is awsome
 
  4.00 out of 4
1/4/2011 7:09:12 PM I just got it today
 
  4.00 out of 4
4/23/2010 12:22:01 PM Liking Windows 7
 
  4.00 out of 4
7/7/2010 12:56:32 PM no comment
 
  4.00 out of 4
6/3/2010 11:08:01 PM juu
 
  4.00 out of 4
8/14/2010 9:03:00 AM brand new
 
  4.00 out of 4
9/4/2010 1:58:07 AM just purchased it yesterday
 
  4.00 out of 4
9/12/2010 9:15:59 PM Haven;gt had a chance to use it much,and i have never used a notebook.
 
  4.00 out of 4
10/17/2011 8:41:42 PM So far I have been happy with this computer
 
  4.00 out of 4
7/21/2012 12:29:41 AM Browser often freezes if I have too many tabs open and I have to force the browser to shutdown and restart it.
 
  4.00 out of 4
7/11/2012 7:57:11 AM download speed is only one-third of that achieved by my desktop pc which is 3 years older.
 
  4.00 out of 4
5/28/2011 10:07:06 PM Your mom.
 
  4.00 out of 4
4/30/2012 8:30:34 AM I am a lover of HP products, plan to purchase another.
 
  4.00 out of 4
8/28/2011 6:47:20 PM it says the hard drive is bad.
 
  4.00 out of 4
11/22/2012 3:30:47 PM Works perfectly, is really fast. Totally satisfied
 
  4.00 out of 4
11/22/2012 3:49:01 PM Very satisfied with this computer. Works perfectly, pretty fast.
 
  4.00 out of 4
9/14/2012 2:29:29 PM failed to start winows 7 one time, had to turn off then on again
 
  4.00 out of 4
11/9/2012 4:33:06 PM This computer works great and I love it.
 
  4.00 out of 4
7/29/2013 4:32:01 PM it works great for all my needs
 
  4.00 out of 4
12/3/2010 3:31:26 PM I love it..I just bought it
 
  4.00 out of 4
12/27/2010 4:05:29 PM This laptop is FRicken SWEET!!!!!!!!
 
  4.00 out of 4
5/17/2011 10:59:20 PM after removing malware trojans etc from Frans laptop
 
  4.00 out of 4
12/25/2010 1:51:33 PM Brand New!!
 
  4.00 out of 4
4/12/2011 11:57:55 AM This is a new laptop computer
 
  4.00 out of 4
1/19/2011 9:55:02 PM I am very happy with this computer. Pages load very quickly.
 
  4.00 out of 4
1/18/2011 6:48:59 AM I absolutely love my PC. I especially love my internet connection and how well it works with my PC.
 
  4.00 out of 4
12/13/2011 2:51:57 PM I would take this test much more seriously if it didn't require Internet Explorer. Just a thought.
 
  4.00 out of 4
2/6/2019 11:42:23 PM PING ms 12 DOWNLOAD Mbps 38.96 UPLOAD Mbps 9.93
 
  4.00 out of 4
9/4/2012 12:17:08 AM It was fine until approximately 4 months ago when I started letting my friend's daughter use it to play facebook games and such.
 
  4.00 out of 4
9/4/2012 12:27:20 AM It was running fine until I let a friend's 15 year old daughter begin using it to play Facebook games and Dragon Saga, and then it began getting virus alerts right and left. Now it has done about 10 blue error screens just today.
 
  4.00 out of 4
1/7/2023 11:51:50 AM I just got a new digital harddrive installed
 
  4.00 out of 4
3/18/2020 3:05:25 PM new operating system load, added pcmatic
 
  4.00 out of 4
4/24/2019 9:11:36 PM good job
 
  4.00 out of 4
10/3/2018 8:05:51 PM Have not used this computer for some time so very happy to have it cleaned up and I feel comfortable to use. Thank you.
 
  4.00 out of 4
8/14/2018 12:34:16 PM it does it's job and has been dependable, it is slowing down a bit
 
  4.00 out of 4
7/6/2018 7:13:23 PM great!
 
  4.00 out of 4
6/14/2019 11:39:28 AM I had not used this computer for a while but will use it in my small business. I am satisfied with this computer.
 
  4.00 out of 4
10/3/2021 6:00:28 PM you seemed to have fixed a variety of issues
 
  4.00 out of 4
1/25/2021 1:47:25 PM easy to use, good value
 
  4.00 out of 4
5/21/2020 8:11:58 PM it works pretty good for me
 
  3.00 out of 4
3/7/2022 2:05:40 PM it's old
 
  3.00 out of 4
3/19/2021 1:50:15 PM It's just a second device for minor browsing.
 
  3.00 out of 4
8/11/2018 9:44:34 AM Had it a long time, works well
 
  3.00 out of 4
5/12/2018 8:19:31 PM periodic slowdowns/lockups occur. generally requiring power disconnect and restart
 
  3.00 out of 4
1/10/2018 9:20:42 AM Its old but has held up pretty good
 
  3.00 out of 4
2/15/2018 8:22:13 AM seems like microsoft is enemy not friend
 
  3.00 out of 4
5/11/2018 12:35:53 AM I re-installed win 7 and got away from win 10. A good desison since i like to work with music CD's and listening devises along with my wife doing book keeping and all thay fun stuff It's good to be back.
 
  3.00 out of 4
11/30/2020 11:43:01 PM its an old computer
 
  3.00 out of 4
7/18/2020 3:12:14 PM This was a Windows 7 laptop that has just been updated to Windows 10. I've only had it with the new Win10 OS for one day so can't answer any questions yet. The OS was changed and additional RAM added.
 
  3.00 out of 4
4/27/2020 2:42:11 PM so far so good
 
  3.00 out of 4
6/4/2016 8:46:16 AM Since the upgrade to Windows 10 from Windows 7, my computer now seem sluggish.
 
  3.00 out of 4
3/8/2023 5:14:17 PM I just installed new hard disk and new software.
 
  3.00 out of 4
3/26/2023 5:26:15 PM I just upgraded with 8Ram and SSD.
 
  3.00 out of 4
12/23/2022 3:04:53 PM it's ok
 
  3.00 out of 4
4/20/2015 5:52:01 AM computer locks out of wifi
 
  3.00 out of 4
11/18/2022 8:18:57 PM Runs slow.
 
  3.00 out of 4
5/31/2015 12:48:41 PM I have taken this laptop in several times in the past two years to be "cleaned" up due to running slow, locking up, and/or trouble with start up. I am not very computer literate.
 
  3.00 out of 4
10/28/2010 12:26:47 PM unable to install updates at windows update
 
  3.00 out of 4
9/18/2017 9:46:57 PM I recently took this computer into a place to have it scanned and cleaned as it kept trying to update but would not. During this process, they installed a program that uninstalled or removed PC Matic
 
  3.00 out of 4
12/30/2014 10:25:34 AM blue screen
 
  3.00 out of 4
11/5/2013 4:47:24 AM OVER HEATING
 
  3.00 out of 4
7/16/2012 1:00:29 PM it hangs up on Internet Explorer and Firefox
 
  3.00 out of 4
11/4/2011 1:20:31 PM Internet web sites load slow, especially on facebook games and my flash, java and shockwave are all up to date.
 
  3.00 out of 4
10/21/2016 7:55:09 PM Recently wiped the memory and reloaded operating system.
 
  3.00 out of 4
1/15/2011 11:29:13 AM mouse constantly sticks
 
  3.00 out of 4
4/29/2013 10:52:44 AM I don't use Internet Explorer, I prefer Google Chrome.
 
  3.00 out of 4
6/26/2012 6:05:42 AM Hard drive space changes drastically, by as much as 15 GB, for no apparent reason.
 
  3.00 out of 4
2/8/2013 9:54:36 PM I just really do not like the slow speed of my laptop or my pc.
 
  3.00 out of 4
8/24/2013 12:36:24 PM I'm usually not an advocate of HP and their products, (let alone laptops), but this is one of the better ones I've purchased. Though it could use a bit more RAM. It's great for a beginners purchase.
 
  3.00 out of 4
8/11/2012 1:13:18 PM WMI is using a lot of resources
 
  3.00 out of 4
12/13/2012 11:39:18 AM From time to time, I need to reboot as it totally craps out.
 
  3.00 out of 4
4/23/2011 10:30:15 AM Brand stankin' new
 
  3.00 out of 4
5/26/2011 5:37:42 PM I thought Windows 7 would be slow like Vista, but so far it is running fine!!
 
  3.00 out of 4
10/6/2010 10:25:26 PM Start-up takes several minutes
 
  3.00 out of 4
8/23/2010 11:40:44 AM this pc Runs great for a $500 price tag from walmart
 
  3.00 out of 4
8/20/2012 9:12:35 PM when gaming there's a delay
 
  3.00 out of 4
5/5/2013 9:51:54 AM This PC does everything I want it to do and then some. I am fairly satisfied with this PC.
 
  3.00 out of 4
9/27/2011 4:55:10 PM Removed a LOT of viruses, trojans, malware, spyware and tracking cookies.
 
  3.00 out of 4
8/23/2010 8:34:21 AM this is a brand new hp laptop. my previous expeience has been with desktops.
 
  3.00 out of 4
7/21/2010 2:53:24 PM new 7/20/2010
 
  3.00 out of 4
7/21/2010 10:13:02 AM new computer
 
  3.00 out of 4
8/4/2010 9:43:17 AM pc full screen sticks and have to use taskmaster to close, also sometimes color is blurred when it sets idol
 
  3.00 out of 4
6/8/2012 2:47:10 PM keeps shutting down after detecting a problem.
 
  3.00 out of 4
11/11/2011 8:44:47 AM it has only recently started aquiring processing quirks.
 
  3.00 out of 4
4/4/2011 10:29:20 PM slow here and there.
 
  3.00 out of 4
1/10/2011 4:29:55 PM Wish the trackpad had better buttons
 
  3.00 out of 4
9/16/2010 9:02:08 PM my skype runs slow
 
  3.00 out of 4
9/4/2010 1:37:52 PM very satisfied
 
  3.00 out of 4
9/22/2010 4:36:38 PM Could be a little faster, but it's OK. Sometimes the built in WiFi drops the signal.
 
  3.00 out of 4
8/20/2010 9:02:00 PM this is a brand new hp laptop. my previous expeience has been with desktops.
 
  3.00 out of 4
8/18/2010 4:47:08 PM Freezes too often, especially the browser, but never required reboot.
 
  3.00 out of 4
1/5/2011 10:31:57 PM I found that CA PC Tune-Up 2.0 worked great on my other computer. So, I'm trying it out, on this one.
 
  3.00 out of 4
3/3/2011 7:02:48 AM good optimized for my pc
 
  3.00 out of 4
1/31/2011 1:44:15 PM already had problems with harddrive it has been replaced
 
  3.00 out of 4
3/5/2011 2:55:32 PM run too slow
 
  3.00 out of 4
3/7/2011 9:00:54 AM i need clean up this computer
 
  3.00 out of 4
3/7/2011 7:43:41 PM sometimes I get "Not Responding" from internet and runs slow.
 
  3.00 out of 4
2/21/2011 6:25:14 AM its good
 
  3.00 out of 4
1/18/2011 4:19:34 PM much better..
 
  3.00 out of 4
3/24/2011 2:56:48 AM internet and loading/saving things seem to take forever, ive also had the internet crash....
 
  3.00 out of 4
12/7/2010 8:28:06 PM internet is slow
 
  3.00 out of 4
12/11/2010 3:48:32 PM i want this laptop to run fast
 
  3.00 out of 4
11/1/2010 10:49:15 PM new
 
  3.00 out of 4
12/5/2010 6:13:44 PM it turns off randomly even when its fully charged and doesnt shut down properly when it does turn off
 
  3.00 out of 4
12/3/2010 12:34:24 AM I`m satisfied with my laptops performance so far,its been nothing but helpful to me i can depend on it for my assignements and gps guidance and much more...very satisfied with my laptops performance so far...satisfied with my purchase...
 
  3.00 out of 4
12/10/2010 5:16:02 PM No Complaints!
 
  3.00 out of 4
10/22/2010 12:52:10 PM its a new laptop. I got it for school ( graphic design) and to play world of warcraft but when i downloaded my adobe programs it became slow like a old computer and takes 5mins to load a page that it used to take 30sec to load
 
  3.00 out of 4
11/20/2010 11:23:41 AM start up is kind of slow
 
  3.00 out of 4
3/18/2011 8:50:06 PM It serving its prupose I use it to serve the net but it beining to get slower sometimes.
 
  3.00 out of 4
5/15/2011 12:31:51 PM sometime crashes on Internet Explorer
 
  3.00 out of 4
4/28/2011 9:38:14 AM It wes working fine and then all of a sudden when I needed to download docs for my class I started getting a thing about macrs popping up. I tried everything, enabling it, not enalbling it, but it continues to pop up
 
  3.00 out of 4
1/11/2012 11:37:32 PM the touch pad often is uncooperative, but otherwise it is a good value.
 
  3.00 out of 4
1/10/2012 3:29:29 PM Computeris working slow
 
  3.00 out of 4
9/23/2012 11:10:39 AM I am concerned that I have a virus or malware on this computer. I have started getting error messages and now no longer can print. I have tried updating drivers for the printing issue but I am still unable to get results.
 
  3.00 out of 4
1/27/2012 10:00:48 AM VERY SLOW AN CRASH ALL THE TIME
 
  3.00 out of 4
4/23/2011 9:06:20 AM this has help my pc wwork better.
 
  3.00 out of 4
2/7/2011 7:51:43 AM media library needs attention
 
  3.00 out of 4
2/7/2011 9:09:58 AM ALMOST BRAND NEW hp WITH triple core processer, locks up and is slow running explorer, not much experience running other programs as yet
 
  3.00 out of 4
3/31/2011 7:11:21 PM I really dont know how the computer will work after the program pcmatic.com is done.
 
  3.00 out of 4
2/9/2011 6:56:14 PM it is a great computer
 
  3.00 out of 4
1/20/2013 9:03:46 PM just starting to use your service " hoping for the best
 
  3.00 out of 4
5/3/2012 7:07:10 PM I am an amature an it does my work fine
 
  3.00 out of 4
2/26/2012 4:15:57 PM slow start ups
 
  3.00 out of 4
7/17/2011 8:12:03 PM internet explorer keeps on qutting
 
  3.00 out of 4
7/22/2011 1:45:31 PM This is my first lap top so I assume it's working like it should
 
  3.00 out of 4
4/27/2012 7:29:37 PM It is not as old as my Mac but it's operation has deteriorated while the Mac repsonds like new.
 
  3.00 out of 4
11/27/2012 11:41:07 AM Used to be faster. I expected my McAfee t handle it but it seemed not to work.
 
  3.00 out of 4
11/30/2012 3:17:50 PM no comment yet, I have not test the pc yet
 
  3.00 out of 4
1/23/2013 12:43:00 PM just replaced hard drive
 
  3.00 out of 4
11/22/2011 10:54:43 AM It seems to run programs really well
 
  3.00 out of 4
5/11/2012 10:12:51 AM Hio
 
  3.00 out of 4
6/22/2011 11:42:41 PM It's a new computer but seems to be slow loading programs or websites
 
  3.00 out of 4
6/3/2012 9:18:49 AM It is running for the first time, do not know anything yet.
 
  3.00 out of 4
6/4/2012 5:24:03 PM thanks
 
  3.00 out of 4
9/29/2011 8:12:25 PM the touchpad sucks
 
  3.00 out of 4
4/24/2012 5:02:53 PM haven't seen results as of yet
 
  3.00 out of 4
9/16/2011 6:05:43 PM Functional for my needs.
 
  3.00 out of 4
9/18/2011 9:15:14 AM At least once every week or two it crashes on shutdown. Blue screen of death.
 
  3.00 out of 4
6/20/2012 1:14:14 PM I just think it should be running faster than it does. But that could be because we live out in the middle of no where.
 
  3.00 out of 4
12/24/2016 1:12:40 AM Has been a useful tool until recently but now it drags and regularly loses internet explorer connection.
 
  3.00 out of 4
12/24/2016 11:20:12 AM Slow at times
 
  3.00 out of 4
12/26/2016 1:24:41 PM Not always quick to respond
 
  3.00 out of 4
7/6/2017 7:52:42 AM Slow & Loaded with programs I don't know whether to keep or disguard....but which may effect even more how badly it runs!!!
 
  3.00 out of 4
4/21/2012 11:35:41 PM I have problems accessing web pages; often I get notice that the "DNS server is not responding."
 
  3.00 out of 4
2/14/2012 1:59:36 PM much better than previous, but locks up too much
 
  3.00 out of 4
2/14/2012 2:43:39 PM It has been good with little trouble
 
  3.00 out of 4
12/5/2011 5:46:11 PM sometimes locks up
 
  3.00 out of 4
9/2/2017 10:55:05 PM I bought thi CP that had Windows 7 Microsfot oferd for free Windows 10. I don't like and I can't get reed of ir.
 
  3.00 out of 4
3/4/2017 10:06:14 AM I'm not an expert, but it was a little confusing in the beginning.
 
  3.00 out of 4
7/19/2017 11:48:14 AM display has issues
 
  3.00 out of 4
3/15/2017 2:29:22 PM I hate the Windows 10 operating system
 
  3.00 out of 4
6/15/2017 11:50:18 AM I use it very little mostly use I-pad
 
  3.00 out of 4
6/29/2017 6:10:50 PM I just rebooted. Does the program have remote service. I can'tanswer the computer questions truely because of the reboot
 
  3.00 out of 4
12/18/2016 12:39:50 PM we are going to try it. but so far we are satisfy
 
  3.00 out of 4
7/15/2017 4:37:44 PM I just started to use it, need to try it out for a while to give a opinion. I also just finished cleaning my PC to original installation
 
  3.00 out of 4
3/7/2018 2:29:08 PM can't get my window's to update
 
  3.00 out of 4
11/16/2017 8:41:48 AM It is old, but still works. I have another computer, but does not have the history that this one has
 
  3.00 out of 4
9/29/2017 12:26:05 PM It's old but it works well.
 
  3.00 out of 4
12/16/2017 12:05:39 PM I which it had a separate numbers key pad. It's 4 or5 years old but work fine for my light personal use.
 
  3.00 out of 4
8/17/2016 12:53:25 PM scrwwn goes white on start up
 
  3.00 out of 4
4/5/2018 5:28:03 PM This laptop has been running slow. Hopefully this will help with problems.
 
  3.00 out of 4
2/11/2018 12:45:23 PM it's fine, i just havent used it in 2+ years because it got so slow and i havent taken the time to get it cleaned up.
 
  3.00 out of 4
12/24/2014 12:35:24 PM I just purchased and downloaded PCMatic. this is my first scan so i cannot honestly comment on satisfaction yet.
 
  3.00 out of 4
12/26/2014 4:51:43 PM it suits my needs
 
  3.00 out of 4
11/21/2014 3:57:47 PM Comes and goes. Sometimes I like it when it's running great. Then It'll slowdown & freeze, then I want tov throw it away!
 
  3.00 out of 4
12/22/2014 10:45:26 PM Freezes on internet often
 
  3.00 out of 4
4/7/2015 5:33:05 PM It sometimes overheats and shuts down on It's own accord.
 
  3.00 out of 4
4/6/2015 10:03:59 PM It seems to have a mind of its own at times and is often slow and crashes
 
  3.00 out of 4
2/8/2015 3:52:37 PM it dose what i need
 
  3.00 out of 4
9/6/2014 1:49:39 PM you should ask thgese questions a few days after the scan/fix
 
  3.00 out of 4
5/31/2015 1:19:09 PM Occasionally locks up or has trouble with start up. Sometimes runs slow--have taken it to computer repair person several times to have "cleaned up"
 
  3.00 out of 4
5/25/2015 8:41:37 PM its ok,like it ok
 
  3.00 out of 4
7/15/2015 12:13:24 AM Very slow at times, good at times
 
  3.00 out of 4
8/8/2014 7:40:36 PM This PC has been acting up and running slow and the grafics have been acting up. Hoping that installing PCMatic is the answer.
 
  3.00 out of 4
11/8/2014 11:03:11 AM Looks like I don't have admin rights?
 
  3.00 out of 4
10/12/2014 9:06:44 PM Have had issues of Chrome and explorer stopping
 
  3.00 out of 4
9/14/2014 12:26:24 PM Please answer these quick questions to help us help you. How satisfied are you with this PC?* Very satisfied :* Satisfied :* Unsatisfied :* Very unsatisfied :
 
  3.00 out of 4
9/17/2014 7:08:16 PM no
 
  3.00 out of 4
10/6/2014 7:09:56 AM CPU usage runs high
 
  3.00 out of 4
11/9/2014 3:53:36 PM Purchase date unknown
 
  3.00 out of 4
10/11/2015 8:49:16 PM new load of pc matic
 
  3.00 out of 4
5/22/2014 7:44:28 PM Just reset to out of box status, The answers to the next two questions should be no, at this point, since I have just reset everything
 
  3.00 out of 4
5/26/2014 5:48:56 PM it does all I need to do, so far
 
  3.00 out of 4
1/22/2015 2:30:20 PM it is ok
 
  3.00 out of 4
12/8/2014 8:26:36 AM This is my first pc, Ihave nocomparisons to make.
 
  3.00 out of 4
11/30/2014 10:47:54 AM Except for viruses
 
  3.00 out of 4
8/4/2014 11:55:16 AM have not used the computer after the scan and fix, we'll have to see.
 
  3.00 out of 4
11/3/2014 6:56:18 PM just got the program,I don't know yet
 
  3.00 out of 4
9/2/2014 10:58:06 AM i just got it
 
  3.00 out of 4
7/1/2014 9:45:59 PM Too earky ti tell.
 
  3.00 out of 4
7/2/2014 12:00:06 PM I think I downloaded something by mistake. Lots of popups now.
 
  3.00 out of 4
1/4/2014 7:51:40 PM Overheating issues.
 
  3.00 out of 4
8/4/2013 7:40:22 PM slows down at times
 
  3.00 out of 4
8/3/2014 12:39:47 AM Dont know yet, I just purchasedl it.
 
  3.00 out of 4
7/19/2013 5:53:39 PM Just got back from the "shop" where it had been stripped. OS was reloaded and I am in the process of reloading programs. This has ALWAYS been a slow laptop. Hopeing it will be faster with TD Tune-up
 
  3.00 out of 4
4/22/2014 7:09:51 PM not XP
 
  3.00 out of 4
7/1/2014 7:44:52 PM It worked great untill my grand kids got on it. That won't happen again.
 
  3.00 out of 4
7/18/2014 9:13:22 PM takes too long to boot up and get on to normal use! After running Pcmatic, there appears to be a faster operating mode.
 
  3.00 out of 4
6/16/2014 11:05:24 AM just started using it dont know how i feel about it
 
  3.00 out of 4
4/19/2014 5:36:16 PM just okay
 
  3.00 out of 4
7/9/2013 7:23:33 PM does the job
 
  3.00 out of 4
4/24/2014 7:36:47 PM not to slow and it updates
 
  3.00 out of 4
10/2/2013 8:52:02 PM .
 
  3.00 out of 4
6/10/2014 3:19:43 PM it does Me good but little slow
 
  3.00 out of 4
12/19/2013 1:27:36 PM Too new too tell
 
  3.00 out of 4
7/23/2013 2:02:19 PM na
 
  3.00 out of 4
7/24/2013 7:36:18 PM having trouble connecting wireless with this PC
 
  3.00 out of 4
4/11/2014 8:01:26 AM not sure yet
 
  3.00 out of 4
11/24/2013 11:13:26 PM Having issue with programs adobe and java staying active to run internet / web programs.
 
  3.00 out of 4
11/23/2013 4:24:26 PM na
 
  3.00 out of 4
11/22/2013 9:11:23 PM just a pc
 
  3.00 out of 4
6/13/2013 11:39:17 PM suprised
 
  3.00 out of 4
6/14/2013 10:39:45 PM NA
 
  3.00 out of 4
6/2/2013 5:33:11 PM .
 
  3.00 out of 4
11/15/2013 10:00:53 PM I love this computer but sometimes it can be a little laggy
 
  3.00 out of 4
1/15/2013 7:19:37 PM It is slow
 
  3.00 out of 4
8/27/2013 4:34:42 PM Too much junk saved on it. Numerous programs some are not necessary.
 
  3.00 out of 4
6/24/2013 7:44:44 PM .
 
  3.00 out of 4
4/9/2014 10:42:24 AM Seems to run very slow at times.
 
  3.00 out of 4
1/3/2013 5:45:42 PM 1
 
  3.00 out of 4
9/2/2013 8:42:03 PM runs slow
 
  3.00 out of 4
6/5/2013 9:21:57 PM 1
 
  3.00 out of 4
6/11/2013 6:47:36 PM ..
 
  3.00 out of 4
9/11/2013 12:15:04 PM Drive C: IS small and must be kept clean and defragmented
 
  3.00 out of 4
2/18/2014 7:42:32 PM just had it wiped clean ,will use it basically for games.
 
  3.00 out of 4
1/11/2013 6:10:27 PM Doing what I expect to take care of my needs.
 
  3.00 out of 4
11/17/2012 9:15:02 PM .Works as expected.
 
  3.00 out of 4
3/9/2013 10:11:58 AM still early in the process
 
  3.00 out of 4
8/17/2013 7:37:30 PM fdgyer
 
  3.00 out of 4
3/14/2013 12:49:04 AM im not sure yet just scanned for my first time
 
  3.00 out of 4
1/10/2013 5:13:23 PM recieve script error when trying to print from web page.
 
  3.00 out of 4
3/3/2013 2:30:28 PM it has become slow lately and keeps doing strange things especially when using IE
 
  3.00 out of 4
2/27/2013 1:44:13 AM IOO SOON TO KNOW
 
  3.00 out of 4
9/16/2012 5:47:22 PM It freezed up every once in a while for no reason.
 
  3.00 out of 4
1/2/2013 1:38:17 PM fyhul
 
  3.00 out of 4
7/8/2012 11:13:25 AM computer is good
 
  3.00 out of 4
4/25/2013 3:21:56 PM .
 
  3.00 out of 4
9/11/2012 9:30:17 PM pctuneup
 
  3.00 out of 4
9/8/2012 9:53:29 AM Just started the program so I am neither satisfied or dissatisfied
 
  3.00 out of 4
10/24/2012 11:24:31 AM Pc Tuneup
 
  3.00 out of 4
8/22/2012 6:29:17 PM .
 
  3.00 out of 4
12/24/2012 7:10:26 PM To early to tell.
 
  3.00 out of 4
2/21/2013 4:21:40 PM somtyms its slow
 
  3.00 out of 4
10/17/2012 1:09:31 PM I have had great difficulty getting into my email and the internet in the last couple of days.
 
  3.00 out of 4
8/28/2012 7:35:52 PM This Lap Top Screens Filckers from time to time Seems to be a problem with this Model. other than that I really like it
 
  3.00 out of 4
5/21/2012 1:25:12 PM The computer is normally very quick. The only problem I have had is when the computer is left idle for an extended period it freezes up when I move the mouse to use the computer again, taking several minutes to get caught up. I have enough memory on the computer to meet my needs and it is easy to use.
 
  3.00 out of 4
5/28/2012 8:44:28 AM well, I just did my first scan.. have not even seen the if it's better or not.
 
  3.00 out of 4
3/30/2015 4:11:20 PM it needs some tweeking
 
  3.00 out of 4
4/4/2013 9:58:38 PM I like my hp laptop
 
  3.00 out of 4
2/6/2013 5:38:00 PM .
 
  3.00 out of 4
10/14/2012 4:17:12 PM NA
 
  3.00 out of 4
10/11/2012 9:32:01 PM .
 
  3.00 out of 4
4/12/2013 1:16:29 PM ..
 
  3.00 out of 4
4/9/2013 4:51:59 PM Qualified satisfied, just installed and didn't use it yet, but so far seems ok.
 
  3.00 out of 4
10/2/2015 7:32:34 PM I like it.
 
  3.00 out of 4
7/11/2015 3:24:12 PM n/a
 
  3.00 out of 4
8/24/2015 10:53:46 AM It was running slow. So, we will see how well this runs since adding PC Matic.
 
  3.00 out of 4
8/24/2015 6:02:31 PM many programmes not responding
 
  3.00 out of 4
11/15/2015 7:30:59 PM need more RAM
 
  3.00 out of 4
3/27/2015 4:39:08 PM Performance is poor.
 
  3.00 out of 4
9/23/2015 8:06:17 PM Been getting slower and slower since upgrade to Windows 10
 
  3.00 out of 4
9/27/2015 3:54:03 PM Just updated to Windows 10
 
  3.00 out of 4
5/2/2015 9:05:37 PM it has slowed down some lately. Not sure if it is because of malware or viruses.
 
  3.00 out of 4
9/12/2016 3:26:03 PM Don't know yet - just purchased today
 
  3.00 out of 4
5/13/2015 10:00:28 PM slow, slow, slow.
 
  3.00 out of 4
5/12/2015 8:48:45 PM I hate the button
 
  3.00 out of 4
6/16/2015 6:27:40 PM however sometimes I have to reboot becuase it will freeze up, like it has ran out of temporary memory. Most often while doing grahic art in coreldraw
 
  3.00 out of 4
3/18/2015 3:49:24 PM Don't like keyboard.
 
  3.00 out of 4
6/17/2015 12:12:22 PM hand me down older works very well
 
  3.00 out of 4
8/4/2015 11:34:34 AM no
 
  3.00 out of 4
4/30/2015 9:48:40 AM This has been a good computer but has recently begun to slow down and sometimes becomes stuck and must be rebooted. There seem to be a number of applications open that require a lot of memory including many that are associated with Google Chrome
 
  3.00 out of 4
4/28/2015 12:34:02 PM For the price I paid as a refurb, it's not given me much trouble.
 
  3.00 out of 4
10/19/2015 2:36:10 PM sdgfvsgdfghdfsgadfsgf
 
  3.00 out of 4
6/8/2015 7:18:40 PM have to see how this runs after scan
 
  3.00 out of 4
6/8/2015 7:02:31 AM Worked well for several years!
 
  3.00 out of 4
3/9/2015 3:55:23 PM I've had to replace a few parts, but I put a lot of hours on it and luckily I know how to do the repairs myself.
 
  3.00 out of 4
9/28/2016 12:46:59 PM Just got it repaired
 
  3.00 out of 4
8/4/2016 9:15:26 AM I'm just installing it so I don't know for sure.
 
  3.00 out of 4
6/11/2016 1:50:25 PM for most part ok, but runs slowly.
 
  3.00 out of 4
6/9/2016 3:52:19 PM It is old but it works as well as when it was new!
 
  3.00 out of 4
6/13/2016 10:58:41 AM so fasr ok but is too early to be sure
 
  3.00 out of 4
6/18/2016 4:31:26 PM Rus slow at times
 
  3.00 out of 4
9/11/2016 7:34:50 PM Computer runs slow
 
  3.00 out of 4
5/18/2016 1:56:24 PM older computer that was used in college my daughter
 
  3.00 out of 4
5/21/2016 9:14:45 PM wished it was faster.
 
  3.00 out of 4
7/10/2016 4:00:13 PM new to me its been in storage about a year.
 
  3.00 out of 4
12/20/2015 6:08:35 PM just had computer restored to orginial due to problems with being slow and working at about 10%. it is now better.
 
  3.00 out of 4
4/1/2016 6:29:52 PM this machine wsa infected while pc matic was on it. my dad had the machine restored to factory image. either pc matic missed something the first time it was installed, or my dad did something to allow a program to run as administrator.?? Full hard drive
 
  2.00 out of 4
12/24/2015 6:32:26 PM Changes to settings & configurations almost daily.
 
  2.00 out of 4
5/7/2016 4:54:18 PM does not have a battery
 
  2.00 out of 4
12/23/2015 9:23:44 AM i haveny tried it yet
 
  2.00 out of 4
5/4/2016 8:57:24 AM runs slow
 
  2.00 out of 4
1/15/2016 11:37:00 AM seems slow at times
 
  2.00 out of 4
9/1/2016 2:02:39 PM do not know, must ck. out my pc,then ask,or I'll let you know!
 
  2.00 out of 4
6/2/2015 9:32:25 PM runs slow
 
  2.00 out of 4
6/3/2015 12:20:34 AM runs slow
 
  2.00 out of 4
3/5/2016 4:11:44 PM its slow and occassionally locks up
 
  2.00 out of 4
3/2/2016 1:21:51 PM It runs slow at times. Event_tracing_fatal_error keeps shuting down my computer. I hope PC-Matic fixes it.
 
  2.00 out of 4
3/3/2016 7:06:57 PM shots down
 
  2.00 out of 4
5/26/2016 7:43:48 PM NORTON MESSED UP MY COMPUTER AND FILES; I AM REPORTING THEIR SERVICE AND WANT MY REGISTRY FILES FIXED PLEASE...NEVER HAD A PROBLEM UNTIL I DOWNLOADED MICROSOFT 10 & NORTON WAS NOT COVERING IT AFTER I PAID THEM FOR ENDPOINT; MANY OF MY FILES WERE UNINSTALLED THEN REINSTALLED WITH THE REGISTRIES CORRUPTED, ALSO WHEN I WENT TO SCAN THE SOFTWARE WAS DISABLED & THEY DIDN'T INSTALL OUR HP DESKJET 952C PRINTER THAT WE'VE HAD FOR YEARS...PLEASE FIX EVERYTHING...
 
  2.00 out of 4
2/21/2016 9:21:54 AM Norton locked computer up cause I cancelled. 24 hours to uninstall Norton. Computer works fine now since Norton is gone.
 
  2.00 out of 4
7/31/2016 4:56:41 PM It is old and slow
 
  2.00 out of 4
3/9/2015 4:35:17 PM Taking this survey should not be mandatory to run the product.
 
  2.00 out of 4
6/12/2015 8:05:52 AM configurations and settings changed daily
 
  2.00 out of 4
7/30/2015 9:44:12 AM its slow and needs to be restarted every so often
 
  2.00 out of 4
9/4/2015 2:58:13 PM Since I installed pcmatic I can't open 888 poker program. Plean help
 
  2.00 out of 4
9/6/2015 7:31:10 PM pop ups,java errors,task.exe cmb prompt pops up
 
  2.00 out of 4
9/15/2015 6:11:41 PM slow
 
  2.00 out of 4
9/13/2015 9:11:01 PM freezes occasionally
 
  2.00 out of 4
8/7/2015 4:12:56 PM wihdows dont work
 
  2.00 out of 4
6/14/2015 1:28:37 PM spaghetti
 
  2.00 out of 4
9/13/2015 2:17:16 PM extremely slow
 
  2.00 out of 4
3/21/2015 2:06:35 PM running way too slow
 
  2.00 out of 4
5/20/2015 6:19:34 AM New laptop same problemsConfigurations & settings change daily
 
  2.00 out of 4
5/15/2015 10:57:47 AM I have to move the mouse to open pages. if i stop moving the mouse the page im opening will temp freeze.
 
  2.00 out of 4
5/2/2015 4:38:09 AM slow, blackouts, freezing of screen,
 
  2.00 out of 4
9/27/2015 7:11:46 PM I have no opinon yet, just loading it.
 
  2.00 out of 4
3/17/2015 8:14:57 PM I cant surf the web due to constant ads popping up.
 
  2.00 out of 4
3/28/2015 8:11:00 PM Unsatisfied due to slow performance.
 
  2.00 out of 4
7/1/2015 6:35:50 PM Too slow
 
  2.00 out of 4
10/31/2015 6:53:02 PM takes a long time to load & runs ery ery slow
 
  2.00 out of 4
7/7/2015 9:08:31 AM Very slow both accessing the internet and doing PC only applications.
 
  2.00 out of 4
9/30/2015 2:46:12 PM has been running slow.
 
  2.00 out of 4
9/30/2015 6:42:33 PM i just signed up for PCMATIC today. its running slower now that it did before i signed up.
 
  2.00 out of 4
10/4/2015 3:54:40 PM not happy with internet explorer. Constantly comes up with script error.
 
  2.00 out of 4
12/12/2015 6:02:16 PM Battery does nmot last long. Already replaced once. MS10 has beed trying as well.
 
  2.00 out of 4
10/4/2015 8:15:44 PM slow start up,slow serch
 
  2.00 out of 4
4/13/2013 2:22:14 AM not today
 
  2.00 out of 4
12/12/2012 7:38:13 PM will not print
 
  2.00 out of 4
1/31/2013 11:31:47 AM this computer has annoying popups that is why i subscribed to pcmatic
 
  2.00 out of 4
8/29/2012 12:35:37 PM slow, freezes a lot
 
  2.00 out of 4
8/28/2012 2:51:30 PM didnt see results yet
 
  2.00 out of 4
10/23/2012 6:25:23 AM ?????????????
 
  2.00 out of 4
7/8/2012 8:01:03 PM requires frequent reboots
 
  2.00 out of 4
4/29/2013 2:17:47 PM can not get it to start up properly
 
  2.00 out of 4
4/27/2013 2:36:59 PM have not done anything yet
 
  2.00 out of 4
9/1/2012 2:16:23 PM computer runs slow
 
  2.00 out of 4
7/9/2012 5:07:00 PM It used to be a great computer, and I'm sure it would be if it wasn't so slow.
 
  2.00 out of 4
5/2/2013 5:53:03 PM Windows 7 64bit with inadequate RAM (3GB) as purchased.
 
  2.00 out of 4
5/1/2013 10:41:16 AM takes too long to boot up.
 
  2.00 out of 4
1/3/2013 3:22:07 PM It has not finished scanning. I will let you know when this is done.
 
  2.00 out of 4
2/27/2013 9:09:52 PM this computer is very unstable, has difficulty powering down, crashes regularly, and costantly loses its web connection.
 
  2.00 out of 4
3/15/2013 9:10:27 PM slow freezes up pops up errors
 
  2.00 out of 4
3/11/2013 7:24:43 AM The processor runs at 50% The cooling fan is on most of the time and noisy
 
  2.00 out of 4
9/17/2013 5:56:15 AM slow lots of rebooting shadowing letters viruses
 
  2.00 out of 4
9/10/2013 1:53:46 PM KEEPS FREEZING UP AND CRASHING
 
  2.00 out of 4
6/5/2013 9:41:58 PM you will have to wate to i run it
 
  2.00 out of 4
4/11/2014 8:59:32 AM I bought this computer used and until recently it ran ok.Now it freezes up often.Will not shut down properly and has to be turned on twice before it will start up properly.
 
  2.00 out of 4
6/1/2013 6:10:03 AM running slow
 
  2.00 out of 4
5/28/2013 3:53:07 AM crashing
 
  2.00 out of 4
6/4/2013 7:02:51 PM Internet explorer crashes a lot and start up is slow.
 
  2.00 out of 4
1/17/2013 9:37:07 PM It always freezes and is slow
 
  2.00 out of 4
6/15/2014 10:03:30 PM The keyboard recently began skipping keys as we typed, thus we had to slow down our typing to ensure that it was capturing all of the keys leading us to suspect that some type of keystroke monitoring was occuring.
 
  2.00 out of 4
10/14/2013 9:01:39 PM soooo slow!! not even worth using
 
  2.00 out of 4
6/8/2014 6:25:47 PM Slow. Runs hot. Battery is dead.
 
  2.00 out of 4
6/7/2014 9:29:43 AM 2 times per week it will not start up
 
  2.00 out of 4
12/2/2013 3:11:24 PM cursor locks uo frequently
 
  2.00 out of 4
12/1/2013 10:22:33 PM recently got nation zoom malware
 
  2.00 out of 4
7/14/2013 10:10:47 AM idk what are the scary pop ups all about???
 
  2.00 out of 4
3/3/2014 8:01:10 PM slow start up. slow internet browsing
 
  2.00 out of 4
11/10/2013 1:37:31 PM Jim Keep Dying ... Don't know who Jim is ??? I have to keep restarting my computer cos Jim is Dead???
 
  2.00 out of 4
11/6/2013 3:57:34 PM my computer is not working any better
 
  2.00 out of 4
8/3/2014 9:12:42 PM pop-ups interupt all internet sites
 
  2.00 out of 4
1/6/2015 10:05:00 PM It is continually freezing.
 
  2.00 out of 4
10/31/2013 12:42:05 AM I am not sure because I have not seen any results
 
  2.00 out of 4
6/23/2014 3:47:18 PM slow response
 
  2.00 out of 4
5/10/2014 8:22:04 PM slow, pop ups. multi offers, multi warnings
 
  2.00 out of 4
6/28/2014 4:08:30 PM slow seems to have alot of soft/hardware issues
 
  2.00 out of 4
8/9/2013 9:23:46 PM Computer has just gotten slower and slower over time and it is sometimes hard to use.
 
  2.00 out of 4
1/20/2014 1:47:10 PM SLOW, TEMPERAMENTAL, PARTICULARLY IN OFFICE APPLICATIONS.
 
  2.00 out of 4
4/6/2014 9:09:09 AM It stalls on me quite often causing me to have to shut down and re-boot several times during any operation
 
  2.00 out of 4
10/29/2014 1:10:08 PM its old out dated and throws up blue screens
 
  2.00 out of 4
7/12/2014 8:32:48 PM It has been running slowly consistently.
 
  2.00 out of 4
10/31/2014 6:35:56 PM freezes too often; loses connection
 
  2.00 out of 4
9/26/2014 6:19:59 PM to slow
 
  2.00 out of 4
11/1/2014 11:15:13 PM too slow
 
  2.00 out of 4
11/28/2014 9:07:22 PM I haven't used it yet
 
  2.00 out of 4
11/28/2014 2:51:12 PM locks up all the time, very slow.
 
  2.00 out of 4
9/28/2014 1:58:50 PM The computer keeps running slower.
 
  2.00 out of 4
9/28/2014 11:13:22 PM I just started running the program...
 
  2.00 out of 4
10/11/2014 10:33:41 PM many problems with this computer. it has gone through the teen years of my daughter.
 
  2.00 out of 4
10/25/2014 9:36:51 PM pop ups, popups, popups.......
 
  2.00 out of 4
7/5/2014 5:34:47 PM Poor performance; slow and freezes up like it can't handle the programs.
 
  2.00 out of 4
12/14/2014 5:32:52 PM It's slow and programs are frequently unresponsive.
 
  2.00 out of 4
12/13/2014 4:10:29 PM Can't watch little videos without continually moving my mouse. If I stop moving the mouse the video freezes up.
 
  2.00 out of 4
12/18/2014 4:23:09 PM this pc contantly locks up and over heats
 
  2.00 out of 4
11/13/2014 11:19:25 AM It is extremly slow.
 
  2.00 out of 4
10/16/2014 11:44:07 AM it only works in safe mode
 
  2.00 out of 4
11/16/2014 9:28:20 PM popups & Slow startups
 
  2.00 out of 4
11/17/2014 11:21:51 AM The computer slows down, locks up and freezes and does not close properly lots of times I have to unplug and reboot the performace is bad I bought the computer from a computer store used it no longer has a warranty so working on correcting it.
 
  2.00 out of 4
9/15/2014 11:00:55 AM very slow at start up; also slow in downloading; lastly, it sometimes doesn'e pick up all keystrokes from the keyboard
 
  2.00 out of 4
2/12/2015 8:00:09 AM settings and configurations change daily. Very high maintenance
 
  2.00 out of 4
4/20/2015 11:07:52 AM slowing down
 
  2.00 out of 4
9/8/2014 7:21:08 PM Slow, acting up by not going to a clicked link, but elsewhere
 
  2.00 out of 4
9/9/2014 4:17:11 PM SOMETIMES CONNOT BE SHUIT OFF. is slow occasionally.
 
  2.00 out of 4
8/7/2014 1:04:54 PM I keep on getting a database corruption pop-up with this pc
 
  2.00 out of 4
9/17/2014 8:31:23 PM was good now is so slow
 
  2.00 out of 4
1/25/2015 6:29:26 PM Runs hot
 
  2.00 out of 4
11/9/2014 10:13:34 PM recently slower high input warnings
 
  2.00 out of 4
1/1/2015 7:16:27 PM it is slow
 
  2.00 out of 4
1/4/2015 2:38:44 PM don't know what programs to get rid of and installing/changing network adaptor and audio software to original drivers.
 
  2.00 out of 4
7/11/2015 10:51:42 PM It runs so slow and just does not respond
 
  2.00 out of 4
2/11/2015 8:06:32 PM It looses cookies and drop downs before I can select them. Sometimes selection list revert back to top instead of taking the selection.
 
  2.00 out of 4
2/20/2015 8:25:21 PM slow
 
  2.00 out of 4
2/22/2015 4:50:57 PM Very slow
 
  2.00 out of 4
2/25/2015 5:23:34 PM not running very well
 
  2.00 out of 4
4/16/2015 8:24:27 PM I have not had a chance to use it because I have to keep filling out surveys.
 
  2.00 out of 4
4/21/2015 5:37:43 PM I don't know yet!
 
  2.00 out of 4
8/17/2014 12:40:26 PM lots of popups, system crashing, and explorer having to reload
 
  2.00 out of 4
11/20/2014 9:20:46 PM It crashed 3 weeks ago with all the kids school work on it
 
  2.00 out of 4
4/3/2015 9:11:21 PM settings and configurations change daily. Always tweaking it. Very unstable and hard to keep online.
 
  2.00 out of 4
5/23/2015 2:37:51 PM Continual windows update failures.
 
  2.00 out of 4
11/24/2014 2:54:44 PM loTS OF ADWARE PEOBLEMS
 
  2.00 out of 4
12/29/2014 3:08:34 PM USB port only works for printer & mouse, but not for connecting to my i-phone.
 
  2.00 out of 4
12/22/2014 10:09:28 PM it lockes up
 
  2.00 out of 4
12/22/2014 3:37:10 PM cannot answer the question yet, scan just finished
 
  2.00 out of 4
11/20/2014 7:45:31 PM Slow
 
  2.00 out of 4
2/19/2015 9:39:00 AM it has been getting slower and slower running
 
  2.00 out of 4
8/11/2016 11:32:20 AM very slow to boot up
 
  2.00 out of 4
2/11/2018 10:54:33 PM very slow
 
  2.00 out of 4
11/23/2017 11:23:51 AM Something is wrong with 3-D imaging.
 
  2.00 out of 4
11/7/2017 4:15:04 PM slow and lots of pop-ups
 
  2.00 out of 4
5/24/2018 9:21:36 PM It is old and needs a hardware upgrade
 
  2.00 out of 4
12/14/2017 7:56:33 PM shuts off a lot windows cannot update
 
  2.00 out of 4
12/5/2017 10:15:36 PM at times it is now not coming on normally & I must put it to sleep a=& reopen. It bogs down, gets slow, doesn't handle what is asked of it. Oddly shuts down w/o notice. Browser has shutdown w/o warning...
 
  2.00 out of 4
2/18/2018 4:10:10 PM Is there a report to see what was cleaned out? Both Kaspersky and F-stop provided this
 
  2.00 out of 4
10/17/2017 10:04:41 PM Has long running scripts which force me to re-signin
 
  2.00 out of 4
10/21/2016 11:16:01 AM Just restored system - will it have improved its performance?
 
  2.00 out of 4
2/20/2017 5:01:23 PM opperates slow. some weird "8" thing took over my browser
 
  2.00 out of 4
11/26/2016 10:13:16 AM was satisfied until it stopped workingg properly
 
  2.00 out of 4
1/18/2017 8:41:16 AM the computer was acting weird before we installed your product. we will see how it improves now.
 
  2.00 out of 4
5/31/2017 4:00:27 PM Old and slow
 
  2.00 out of 4
6/2/2017 9:51:10 PM slow, has numerous pop-ups
 
  2.00 out of 4
6/11/2012 4:00:08 PM s
 
  2.00 out of 4
1/29/2017 8:38:30 PM poor performance. disconnects from wifi frequently. requires frequent reboots
 
  2.00 out of 4
6/27/2011 12:55:59 PM hard to install
 
  2.00 out of 4
6/13/2012 3:06:29 PM This software has yet to make my computer faster and fix it.
 
  2.00 out of 4
4/10/2012 11:44:03 AM freezes
 
  2.00 out of 4
3/4/2012 9:57:56 PM running slow freezes up needs to be rebooted
 
  2.00 out of 4
1/21/2013 10:28:53 AM still have virus
 
  2.00 out of 4
4/30/2012 5:56:49 PM sfsdf
 
  2.00 out of 4
12/3/2012 9:18:57 PM has a tendency to lock up for 90 ceconds
 
  2.00 out of 4
7/19/2011 4:59:49 PM The computer often locks up and runs slowly
 
  2.00 out of 4
10/6/2011 10:13:03 PM The drive keeps opening on me and has done so since day 1. Now, I get error messages at start up and it takes forever to start up. I have multiple lags on this computer when gaming online.
 
  2.00 out of 4
12/18/2011 9:34:37 PM Did not get ride of all of the bugs yet. I hope it works.
 
  2.00 out of 4
7/28/2011 7:28:54 PM word and internet explorer freeze
 
  2.00 out of 4
2/7/2011 8:43:15 PM has become slow
 
  2.00 out of 4
2/28/2011 10:59:04 AM I keep getting pop up and it is running slow
 
  2.00 out of 4
4/2/2011 1:44:15 AM I don't like Aero
 
  2.00 out of 4
4/21/2011 11:58:12 AM A 64-bit system isn't what it's cracked up to be. The browsers aren't worth a damn. No flashplayer for the 64 bit, and I can't even get Adobe to download a Flashplayer for the 32 bit. Cause it's on a 64-bit? Laptop is worthless to me.
 
  2.00 out of 4
1/25/2011 10:38:04 PM i have not seen any solutions yet arent you asking this question prematurely
 
  2.00 out of 4
1/21/2012 5:49:11 PM slow to load multi media programs
 
  2.00 out of 4
1/18/2012 5:01:24 PM IE stops working, slow.
 
  2.00 out of 4
5/30/2012 9:06:02 PM very slow
 
  2.00 out of 4
3/16/2012 2:02:35 PM running slowly
 
  2.00 out of 4
11/6/2011 9:11:51 AM internet explorer locks up all the time
 
  2.00 out of 4
11/4/2011 2:50:53 PM gaming is slow,stops,reboot.time consuming playing certain games
 
  2.00 out of 4
8/15/2011 7:53:39 AM Having a hard time getting the whole program to run without timing out.
 
  2.00 out of 4
11/23/2010 2:50:45 PM freezes up a lot.it is a brand new computer.horrible.
 
  2.00 out of 4
10/12/2010 9:17:01 AM Will not communicate with my desk top computer running on Windows Vista, despite using Windows Easy Transfer Program
 
  2.00 out of 4
10/15/2010 12:27:58 AM mouse quits wotking computer freezes
 
  2.00 out of 4
11/4/2010 7:33:59 PM slow at times, vulnERABLE TO VIRUSES
 
  2.00 out of 4
10/20/2010 11:05:26 AM pues mira qe lo del internet es un dolor decabesa no me da la image.. se conecta a internet pero yo no puedo ver nada.. solo me sale en la pantalla qe tengo problemas para con el internet..ok buen dias qe dios te vendiga ok
 
  2.00 out of 4
1/7/2011 12:37:12 PM slow and hangs up
 
  2.00 out of 4
3/6/2011 11:50:37 AM Es muy lento con el wi-fi. Se traba en internet.
 
  2.00 out of 4
4/10/2011 3:45:21 PM b
 
  2.00 out of 4
7/1/2010 11:35:51 PM slow missing files
 
  2.00 out of 4
8/1/2010 10:47:28 AM runing slow missing data
 
  2.00 out of 4
6/27/2010 4:03:14 PM slow and missing files
 
  2.00 out of 4
4/17/2013 2:17:05 PM CPU Usage is often at 100%, but I cant find a virus!
 
  2.00 out of 4
12/26/2011 7:43:04 PM it tends to lag alot when playig games.
 
  2.00 out of 4
8/18/2012 1:58:16 PM The keypad mouse and cursor act sporadic with the cursor jumping across a document or web page. When control of the cursor is regained it is slow and at timesa needs to be dragged to where you want it positioned.
 
  2.00 out of 4
7/21/2011 9:13:30 PM crappy HP may need new HDD already.
 
  2.00 out of 4
1/5/2012 7:34:11 PM beeps and pauses when watching videos or listening to music.
 
  2.00 out of 4
1/16/2011 1:39:00 PM Sometimes runs slow and doesnt respond to things like uninstalling products
 
  2.00 out of 4
2/28/2016 1:29:14 PM computer is extremely slow unusably so.
 
  2.00 out of 4
1/27/2014 9:51:46 PM battery is acting weird
 
  2.00 out of 4
8/5/2011 11:35:05 AM Battery is completely dead.
 
  2.00 out of 4
5/8/2011 12:06:55 PM i get message internet explorer not responding
 
  2.00 out of 4
6/21/2010 6:33:55 AM for 2 weeks have been trying to connect to my home internet still can't get it to configurer. using wifi which is poor
 
  2.00 out of 4
1/26/2023 6:57:34 PM Older machine
 
  2.00 out of 4
3/5/2023 6:20:22 PM Rubs slow and freezes up on occasion.
 
  2.00 out of 4
5/15/2022 7:57:30 PM dont know the purchase date
 
  2.00 out of 4
4/29/2011 6:47:13 AM finding it hard to find controle as on xp and vista (eg; restore windows files etc
 
  2.00 out of 4
3/15/2020 12:19:58 PM pretty slow
 
  2.00 out of 4
1/9/2020 6:45:04 PM Runs very slow
 
  2.00 out of 4
5/14/2020 2:44:30 PM Seems slow and sluggish
 
  2.00 out of 4
5/17/2018 4:03:58 PM I have not seen the scan yet because I have to answer this survey
 
  2.00 out of 4
3/14/2019 6:59:38 PM Its old.
 
  2.00 out of 4
6/4/2019 7:04:52 PM This pc kept locking up and now I completely reset it, so we will see.
 
  2.00 out of 4
7/10/2018 6:04:03 PM Prior to this scan- ittakes forever to startup and is just slow
 
  2.00 out of 4
7/9/2019 10:16:48 PM too slow
 
  2.00 out of 4
2/10/2019 11:09:19 AM we cannot open any word docs and am running in safe mode with prompts
 
  2.00 out of 4
8/15/2018 1:27:59 PM keep getting non valid windows 10 system messages
 
  2.00 out of 4
12/31/2020 11:02:05 AM It's just very old.
 
  2.00 out of 4
9/11/2019 9:58:34 PM it is old but i have family genealogy data on this laptop
 
  2.00 out of 4
8/14/2020 3:30:04 PM Runs slow
 
  2.00 out of 4
8/14/2019 4:31:51 PM i had to repair this computer becasue YOUR protection serves allowed it to be infected or your company implanded a bug so you could profit from it
 
  1.00 out of 4
10/8/2023 8:38:36 PM extremely slow
 
  1.00 out of 4
7/8/2023 12:42:01 AM It's just running slow and freezing and locking up all the time the last six months or so.
 
  1.00 out of 4
4/7/2011 4:20:47 PM wifi takes 18 minutes to load, does not make me happy
 
  1.00 out of 4
9/29/2011 1:16:07 AM hp warranty sucks
 
  1.00 out of 4
4/7/2011 5:24:35 PM slow, wifi takes 18 minutes to load, have to do numerous retires on some "enter:, windows live mail 2011 cumbersome
 
  1.00 out of 4
3/20/2011 2:15:36 PM Frequently have to go to task manager to restart programmes that are hung up on firefox
 
  1.00 out of 4
10/25/2010 1:39:30 PM Its very slow. And freeze's up anytime you try to watch videos or play games online. The internet and instant messengers crash all the time.
 
  1.00 out of 4
1/7/2012 10:04:32 PM Has been unsatisfactory ever since I bpought it. Yesterday, I found that it would not boot into Windows, except Safe Mode.
 
  1.00 out of 4
4/5/2011 1:59:38 AM not fast
 
  1.00 out of 4
6/25/2012 8:36:07 PM lock up after using the internet for 15 minuntes
 
  1.00 out of 4
12/22/2011 8:24:49 PM slow weak had to restore 3 times past 4 months
 
  1.00 out of 4
5/12/2012 4:40:58 PM Frequently have lockups or "program not responding" messages.
 
  1.00 out of 4
2/5/2012 9:41:25 PM anytime I watch streaming video my pc will freeze and skip. When It starts to freeze up, I need to restart my pc. That only fixes the problem temporarily
 
  1.00 out of 4
11/4/2016 11:34:39 PM Browser contaminated, search engine messed up, etc
 
  1.00 out of 4
4/15/2016 3:24:06 PM very slow, web page take very long to load
 
  1.00 out of 4
2/26/2015 12:23:16 AM Takes forever to do anything to the point where we hardly used it anymore.
 
  1.00 out of 4
2/22/2015 2:03:05 PM Slow, compupter freezes
 
  1.00 out of 4
2/6/2015 9:21:23 PM slow and streaming is slow
 
  1.00 out of 4
5/24/2015 7:45:36 AM running slow, and erratic on internet websites. possible trojan??
 
  1.00 out of 4
9/14/2014 3:40:31 PM It's hasn't worked great from the start.
 
  1.00 out of 4
4/19/2015 8:29:23 PM Shuts down and can not be restarted/rebooted.
 
  1.00 out of 4
10/10/2014 3:14:12 PM constant pop ups that makes it practically impossible to use the computer.
 
  1.00 out of 4
8/4/2014 4:59:18 PM it seems to freeze up run super slow after 10 min. of use.
 
  1.00 out of 4
1/23/2014 4:42:03 PM xtremely slow. Locks up often
 
  1.00 out of 4
5/18/2014 11:34:02 AM runs slow
 
  1.00 out of 4
3/28/2014 2:42:10 PM Freezes, slow
 
  1.00 out of 4
3/28/2014 5:32:37 PM Runs very slow, won't go to many pages, have to boot alot.
 
  1.00 out of 4
6/20/2014 12:46:44 PM white screen
 
  1.00 out of 4
3/31/2014 7:39:07 PM SLOW AND LOCKS UP
 
  1.00 out of 4
11/3/2013 12:49:05 PM Ever since my nephew has gone onto the Internet the computer seems to run extremely slowly.
 
  1.00 out of 4
5/29/2014 3:21:18 PM pop ups
 
  1.00 out of 4
4/25/2014 7:35:16 PM Runs slowly, Locks up, Web pages give "not Responding" message
 
  1.00 out of 4
4/8/2014 8:04:47 PM spam over spam
 
  1.00 out of 4
8/17/2013 9:43:15 AM efwef
 
  1.00 out of 4
3/7/2013 9:13:43 PM it freezes,startup is very very slow,and it acts like it has a virus!!
 
  1.00 out of 4
3/3/2013 10:40:11 AM needs to be speeded up
 
  1.00 out of 4
10/27/2012 8:08:43 AM dont know
 
  1.00 out of 4
9/10/2012 9:59:57 PM My computer is still running slow
 
  1.00 out of 4
12/17/2012 11:08:40 PM I am currently running in Safe Mode since the PC crashes with Windows BSOD
 
  1.00 out of 4
2/16/2013 1:43:32 PM na
 
  1.00 out of 4
4/1/2013 7:10:42 PM This laptop frequently freezes while surfing the internet.
 
  1.00 out of 4
8/15/2015 11:43:07 PM super slow, pop up ads all the time
 
  1.00 out of 4
6/7/2015 3:16:46 PM Runs extremely slow. Alway have to reboot it.
 
  1.00 out of 4
1/9/2016 1:35:10 PM very slow,
 
  1.00 out of 4
7/26/2015 9:46:35 AM slow and pop ups
 
  1.00 out of 4
9/13/2016 5:05:45 PM Ransomware has control of my system
 
  1.00 out of 4



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