Welcome to the PC Matic Satisfaction Reviews. We have the largest PC customer satisfaction database in the world consisting of user performance ratings as well as comments related to PC satisfaction. We hope this helps everyone make more informed PC purchase decisions.
See below results for reviews relating to HP envy ts 17 notebook pc.
| 2% |
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| 9% |
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| 49% |
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| 40% |
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| Date | Comments | Satisfaction |
|---|---|---|
| 2/4/2014 3:32:30 PM | Trying to get use to Win 8. |
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| 3/27/2014 3:31:03 PM | After PC Matic fixed the problem I was having I am very satisfied. |
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| 12/21/2014 10:55:39 PM | This is a new laptop and I didn't think it should be all messed up already, I also have three other laptops that are much older and will probably take more effort |
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| 3/29/2015 5:21:15 PM | Very stable. Never crashes. |
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| 1/14/2015 4:28:57 PM | great product |
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| 7/25/2014 2:41:57 PM | new laptop |
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| 7/26/2014 2:56:13 PM | Brand new |
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| 6/7/2014 3:57:46 PM | nice looking, strong cpu with 17.1 screen... |
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| 6/30/2014 10:43:31 AM | Thank you dor tour patiencde withh me!!!!I was forced to buy a new computer because the others were causig me problems with email carrier not synchtonizing. yoiu hwlp has been invaluable Thank You LAURENCE MILES THE MILES TRUST |
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| 7/1/2014 6:46:10 PM | I using PC Matic for all of my computers. |
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| 2/25/2014 9:06:37 PM | This is a brand new computer that I recently purchased. |
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| 5/18/2014 8:35:06 PM | haven,t tried anything first time since down pc-mz |
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| 4/15/2015 8:39:52 AM | love this computer |
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| 4/20/2015 10:38:14 PM | New Pc so far so good |
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| 8/11/2015 5:06:03 PM | This is our third computer to use PC Matic, very satisfied |
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| 5/26/2015 12:34:19 PM | just run the program |
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| 7/4/2014 9:22:08 PM | It's brand new, what's not to like! |
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| 11/16/2015 3:59:57 PM | I had used PC Matic before & I am very satisfied with it. |
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| 8/20/2015 3:06:56 PM | no |
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| 5/28/2015 10:04:06 PM | awsome thanks |
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| 6/1/2015 7:08:28 AM | start apps causing slow down |
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| 11/19/2015 8:43:06 PM | HP is an excellent laptop. I love it. |
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| 8/21/2015 8:51:55 AM | Just loaded Windows 10 and am now loading PC Matic. Are there any problems I should be concerned with the new Operation Software (Windows 10)? |
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| 10/1/2015 7:02:24 PM | browsers change and runs very slowly even email |
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| 6/9/2015 3:28:38 PM | Level and speed were increased during 2nd scan, |
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| 10/30/2015 6:00:10 PM | Brand new to me, refurb from Amazon... like it so far! |
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| 1/21/2016 6:21:46 PM | It has been a fantastic computer for years. no complaints. |
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| 1/25/2016 3:34:23 PM | I honestly do not know how fast or slowly this computer is running. What is happening frequently when on line is "scripts" seem to take over and prevent immediate response to keyboard commands. Recently, I have had to do "hard" shut downs in order to extricate my self from some situations. Having been around computers since 1964, and NOT having gotten deeply into programming, I get frustrated over mot knowing what is going on in my own machine. This computer was purchased as a Wondows 8.1 touch screen lap top. I have upgraded to Windows 10. I have run Norton for years and now am anxious to know if PC Matic provides superior security protection. |
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| 4/7/2016 6:08:34 PM | Best anti-virus I have found and used!! |
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| 12/18/2015 10:22:10 AM | great just stability is not very good |
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| 10/16/2017 2:49:29 AM | I am glad you are an american |
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| 2/19/2018 11:23:24 AM | this is a reinstall |
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| 11/18/2017 6:19:01 PM | It's old and I got my moneys worth. |
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| 3/16/2017 8:51:07 AM | free anti virus programs slowed computer down. |
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| 7/25/2017 10:47:30 AM | DELL ENVY WINDOWS 8 |
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| 1/21/2017 9:45:42 PM | exeallent |
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| 11/27/2016 5:25:46 PM | older model still runs well |
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| 2/27/2017 9:47:50 PM | need help |
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| 12/9/2016 1:58:37 AM | great product |
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| 4/11/2017 11:20:01 AM | new yet |
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| 12/3/2016 3:26:10 PM | just downloaded software. will need time to access |
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| 11/16/2017 2:02:07 PM | I am very satisfied with my purchase. |
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| 6/12/2014 12:41:39 PM | New Laptop Baseline |
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| 1/8/2014 5:04:18 PM | HP TouchSmart 17-j043cl bought in Dec 2013. I tried to revert from Win 8 back to Win 7 no drivers for win 7. HP System Recovery Disks from HP failed, had to rebuild on my own. Seems to be AOK Now !! |
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| 4/16/2021 4:03:04 PM | Problem seems to be with technical support I've given access to the computer in the past |
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| 3/24/2016 8:58:51 AM | Love the keyboard as well. It lights up. |
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| 2/1/2019 4:31:38 PM | I have a problem not being able to open things on my e-mail, which is new. It says about popup blocker installed, which I took it off from settings and it didn't work, if you can help me with that. |
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| 9/23/2022 6:19:03 PM | It's never failed me! |
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| 3/25/2019 7:04:42 PM | My address is 329 Seaboard St Lee James Richie 329 Seaboard St Lee Florida 32059 |
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| 7/31/2020 1:39:43 PM | new user |
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| 6/1/2020 5:33:35 PM | wow |
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| 10/16/2020 9:13:51 AM | This is machine is the same as the PCnotebook previously listed on my account as PCnotebook. The hard drive crashed and had to have it replaced. New Hard drive installed 10/16/202. |
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| 2/17/2022 12:25:19 PM | I am not at my primary computer for the next week pls link this notebook computer so I am protected via PCmatic. Thank you |
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| 1/1/2021 6:13:56 PM | Always bury HP products and this Envy laptop hasn't let us down. |
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| 4/30/2021 5:44:19 PM | It runs slowly and opens web pages slowly. I undertan part of it is due to my internet speed and I frequently keep everal tabs open at the same time. I am currently on a wifi plan of 25 MGBS and I also stram all of my tv viewing which can cause some wfi slow down. |
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| 2/3/2022 9:20:24 AM | seems fast |
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| 12/14/2021 6:01:16 PM | I had to replace my hardware. |
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| 5/16/2020 3:57:05 PM | This PC is 6 years old and has been used in my home for personel and business. |
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| 8/23/2020 12:49:37 PM | Alwalys use HP and no issues with any of my 4 computers |
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| 4/29/2020 4:54:22 PM | i've had it for more than 7 years and it still runs pretty well, it has some hangups sometims (lag, heat, etc), but usually only when i'm running high demand programs |
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| 3/29/2021 8:42:19 PM | It is getting older but still works |
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| 10/12/2020 4:19:04 PM | 7 years old |
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| 6/13/2021 9:31:47 AM | new user |
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| 11/12/2021 10:11:28 PM | There was an accidental removal of device apps which I hope to restore. This was the result of a failure to boot up properly. I am attempting to put this device back into use regularly. |
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| 3/14/2019 1:35:56 PM | Too soon to say how satisfied I am with your product. |
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| 6/5/2019 1:19:16 PM | Just got the program |
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| 1/18/2020 3:55:33 PM | ok |
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| 6/18/2019 12:19:35 AM | I just got it, I don't know yet if I will like it or not |
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| 12/28/2019 12:55:36 PM | too much spam getting in especially adut spam |
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| 9/20/2019 6:40:44 AM | bought used so unaware yet of any problems |
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| 11/27/2018 1:56:46 PM | but sometimes it closes the files I'm working in! Embroidry files and photo files...Frustrating!! |
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| 2/3/2019 9:28:46 AM | just purchased and waiting to see if it is effective. |
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| 12/11/2018 2:03:05 PM | sometimes a little slow but I thought it was the internet wifi connection |
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| 12/11/2019 12:28:05 AM | The finger scanner doesn't work and it has gotten slow. |
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| 12/20/2022 7:36:04 AM | hinges that operate open and closing of laptop separated (but not enough to create malfunction. use duct ta;e to keep together and never close top. |
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| 6/16/2018 10:09:52 AM | Great processing power, it has been runningt slow recently. |
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| 1/23/2018 11:13:49 AM | reinstalling win10 after stuck in a auto repair loop |
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| 11/16/2019 8:46:40 AM | It runs slow and may need to be upgraded |
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| 12/23/2018 11:51:22 AM | HP customer svc is shit |
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| 2/19/2019 10:30:46 AM | I dont know you havent finished yet |
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| 5/11/2019 2:36:33 PM | It sometimes does things on its own. Working on something and it disapears and I have to start over. Sometimes screen freezes and I have to restart. |
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| 7/19/2019 8:41:30 PM | The keyboard failed suddenly a few months ago. At times the computer runs slowly or locks up. |
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| 12/4/2013 3:49:42 PM | video driver flashing screen |
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| 8/21/2022 7:05:00 PM | dont understand how to use |
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| 3/11/2015 9:46:21 PM | new to me still |
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| 6/2/2015 12:32:13 PM | this computer runs slow sometimes |
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| 10/2/2016 2:51:46 PM | It does run slowly at times. I get pop ups of some programs not working correctly which I am not familiar with or know how to deal with. |
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| 4/11/2017 6:37:55 PM | Havnt seen the results |
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| 2/26/2017 4:06:06 PM | It seems to lock up some. |
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| 2/27/2017 11:50:17 AM | windows 10 |
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| 12/11/2016 2:25:52 AM | put windows 10 pro anniversary date on |
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| 4/17/2017 3:20:28 PM | The screen has a terrible glare and is very hard on my eyes. I have had to return it to have a new had drive reinstaled. |
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| 1/19/2017 7:53:13 PM | magninfier/zoom sometimes goes on by itself |
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| 7/24/2016 2:31:33 PM | locks up sometimes when my sons play games on Steam. |
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| 2/20/2017 3:37:15 PM | I have had trouble with wireless comm to my Brother printer. Internet has been getting slow occasionally. |
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| 7/11/2016 10:38:41 PM | its always been a little slow on browsing - other than that zero complaints. |
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| 12/24/2015 11:27:41 AM | As we use the product more, we'll provide additional omments and critiques. Thank you. |
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| 5/15/2017 8:48:55 AM | It's been giving an error of "BAD_POOL_CALLER" and hasen't started up in about a year |
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| 4/1/2017 8:00:12 AM | Just installed, no history |
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| 8/24/2017 7:33:32 PM | I keep losing internet connection just recently, in the last two weeks. I have not changed provider or home router. |
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| 1/9/2018 7:38:09 PM | It is older and is broken due to being dropped but it still works |
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| 6/16/2017 9:09:15 PM | Is fine for what I use it for. |
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| 10/12/2017 10:51:53 PM | just got the product |
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| 4/20/2018 12:12:29 PM | Microsoft updates keep making it unstable |
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| 1/7/2018 9:18:15 AM | THe Laptop has been slow t atart,but works well after 30-40 mins |
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| 12/4/2017 6:20:47 PM | Provider, Frontier Communications High speed Interaet is not very fast. Had a hard time downloading, PCmatic, was forced to pause and Resume about ten times because Download stalled for hours. Download would only save three to six percent at a time. |
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| 10/23/2017 11:52:54 AM | Wish it ran faster |
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| 12/22/2017 1:56:08 PM | A little too heavy for a laptop. |
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| 8/17/2015 4:59:03 PM | I hate Windows 8 !!! |
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| 6/9/2016 3:49:26 PM | Im getting used to it as I am accustomed to a Mac, but I like it |
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| 2/11/2016 10:18:34 AM | I have had malware, adware, rensomeware problemd from the time I downloaded he operqting software |
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| 4/5/2016 11:33:45 PM | Just Reinstalled PCMatic |
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| 6/20/2016 12:49:13 PM | slow on some videos-like on the blaze website |
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| 3/23/2016 8:27:42 PM | i have the locky virus on my laptop. and it has encripted all of my files so that i cant use them they are all work files. i have ran pc matic to remove the virus and nothing has happened. |
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| 3/22/2016 1:40:40 PM | micro soft keeps locking it and I cannot understand what they want me to do. |
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| 8/26/2016 9:59:54 AM | we need something to clean out unwanted things |
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| 2/10/2017 7:49:28 AM | I am not sure yet as I just instlled it. Ask me in a week. |
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| 3/25/2016 2:30:47 PM | I can't find how I change my password to something I can easily remember. |
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| 7/15/2015 7:43:16 PM | Slow to wake from sleep |
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| 1/10/2016 11:48:10 PM | Windows 8.1 just seems to be incompatible with EVERYTHING, updates to IE cause players (such as radio station audio, etc) to not work. |
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| 12/2/2015 3:17:05 AM | 1. When I am online I get the msg.: "Internet Explorer has stopped working. A problem cause the program to stop working correctly. Windows will close the program and notify you if a solution is available". 2. When clicking a link, it does not open immediately the webpage, sometimes I have to click a few times (4-6). 3. When typing, sometimes, letters are missing that I know I have pressed. Am I going to fast? ... NO. Just happens!! 4. When I am online the webpage that I am reading freezes, and I can't even close that webpage. I have to use the Task Manager in order to "End the Task" and start all over again!! |
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| 12/3/2015 10:26:37 AM | upgraded to windows 10. will not play a dvd inserted into drive e. |
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| 1/13/2016 1:27:20 PM | Just installed so I don't know what level of satisfaction I have. |
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| 2/12/2016 12:57:22 PM | do not know yet. |
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| 4/15/2015 6:10:26 PM | Probably just me getting use to Windows 8 versus windows 7. Just started using it yesterday. |
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| 9/22/2015 12:42:38 PM | I like it, but the fan seems to run long, hard, and hot. |
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| 9/24/2015 12:18:27 AM | just got this. Don't know if I like it or not. |
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| 2/26/2014 7:09:51 PM | its ok |
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| 2/25/2014 3:47:50 AM | Ths is is my scond computer, that pc matic is on. I do have VIPRE, on both computer of my computers. pc matic does conflict with VIPRE. I knew it would. On this laptop I did not put SUPER SHIELD on it. Because on my desktop, it does. So I disable SUPER SHIELD. Your thinking why use both. I like to see how programs work. I'm curious, I guess. I also have FIX IT ULITIES, that came with HP laptop. So I have a lot going here, I know. So the ? is do I like PC MATIC, yes, it initself a very interesting program. I guess I like my computer SUPER CLEAN, i guess? oh well I'll keep studying these 3 programs all together? Thanks Bryan.............. |
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| 6/7/2014 1:34:25 PM | Haven't had a chance to see improvements yet. |
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| 6/5/2014 8:41:26 PM | new |
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| 6/21/2014 1:16:38 PM | I believe I have malware |
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| 6/20/2014 9:08:36 AM | My computer i new and I am having tons of ads showing up when I try to log onto the internet. My computer has also been hacked within the past week and is running very slow. The coputer is only 1 month old. |
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| 6/18/2014 9:23:10 AM | Too many pop ups and things to sell me or telling me that I've purchased or downloaded something |
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| 4/11/2014 10:32:01 AM | Good but Windows 8 is not as good as XP or 7 |
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| 6/1/2014 10:52:04 PM | Its new and improved |
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| 7/27/2014 12:10:08 PM | Not thrilled with windows 8 |
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| 10/10/2014 6:07:08 PM | Fingerprint logon doesn't work properly. Doesn't log on at all. |
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| 1/19/2014 11:05:54 PM | This is a new laptop with Windows 8. It runs okay and could run better. |
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| 12/8/2014 7:32:11 PM | its new and it locks up once in a while |
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| 2/12/2015 5:14:13 PM | Had to put your program manually and take out McAfee... |
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| 3/18/2015 10:05:41 PM | will have to reboot and see how she runs |
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| 1/29/2015 9:51:25 PM | AutoCAD plot and windows 8.1 do NOT get along... |
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| 12/18/2014 3:35:48 PM | AOL DOES FREEZE UP AND EXPLORER STOPS WORKING AT LEAST 3 TIME A DAY. IT RESTARTS BY ITSELF. I ALSO HAVE A PROBLEM COMMUNICATING WITH MY WIRELESS "BROTHER" PRINTER. |
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| 11/10/2014 1:46:26 AM | Have not used it to make this determination. |
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| 3/13/2014 3:10:29 PM | Still don't know if Super Shield installed ??? Does it show up in the Installed Control Programs list ?? |
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| 2/6/2014 7:46:50 AM | Sound stopped working and cannot get it corrected |
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| 2/9/2014 3:17:53 PM | Very SLOW |
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| 9/29/2014 8:40:11 PM | The coreect anser is: I do not know, yet, because I have just loaded the program on this computer, the first under my ownership. This computer came from the factory with Kaspersky security. It has started acting up by wanting to cycle through all the internet aps questioning the security certificates. I could not even get work done. So, I will see how your program does. I still have an open slot for Norton. |
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| 6/18/2015 5:02:43 PM | very slow |
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| 11/30/2014 3:49:40 PM | dont know |
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| 10/23/2014 5:17:29 PM | POP UP ADS FREEZE THE SYSTEM |
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| 8/16/2014 12:40:17 AM | I don't like the whole Win 8 experience with Win 9 looming on the mandatory horizon. I liked Win 7. It was a good fix for Vista. MS just cannot leave well enough alone; they worry more about making more billions than providing a quality product. |
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| 3/9/2015 11:18:42 AM | dont like the apps to many |
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| 3/10/2015 10:47:09 AM | Slow given the speed of the processor and amount of RAM. |
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| 9/1/2015 8:50:55 PM | expected more from a qrad core I7 high end processor esp afeter instaling high end Samsung SSD |
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| 7/27/2015 5:48:58 PM | got light blue screen, tried to use memory that was not there |
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| 6/10/2015 8:28:49 PM | i do not like windows 8 ~ can't get the touch sensativity adjusted to my satisfaction |
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| 11/21/2015 10:07:05 AM | Don't know yet, just downloaded it. |
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| 7/6/2016 1:36:05 PM | first day with PC Matic. Purchased software and the window says 0 computers protected? Why |
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| 11/3/2016 8:55:33 PM | It has gotten progressively slower. |
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| 9/1/2016 6:45:51 PM | Ran a session yesterday. Laptop rebooted to nothingness. Lost it all. Not sure if it was PCmatic. But it was the last thing that ran until trouble. |
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| 6/16/2016 7:43:11 PM | slow, havent used it much... just learning it... |
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| 12/24/2015 8:22:47 PM | Seams to pickup little disturbances which affect the operation. |
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| 4/11/2016 5:05:44 PM | TOO Slow in performance |
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| 5/30/2016 3:43:47 PM | having system problems and had to install new hard drive |
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| 6/29/2017 8:58:09 PM | Been running slow since my webroot 3 year subscription expired, Hoping PC Matic fixes that. |
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| 10/5/2017 7:03:33 AM | I can't get rid of the requirement to log in. |
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| 11/21/2017 8:36:42 PM | I haven't used the computer yet how would I know how it works..please make this box smaller by at least 50%. |
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| 8/16/2017 4:21:52 PM | It runs slowly. |
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| 6/16/2017 4:52:17 PM | i boughtb the program Why am i getting this Have the license |
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| 9/9/2018 4:17:03 PM | is slow |
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| 11/12/2017 2:34:16 PM | too slow, should be fast with quad core, printing is a pain |
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| 11/12/2017 7:28:03 PM | Slow at startup. When PC goes to sleep-screensaver after non-use (dormant), swipe to log in fails to bring up password box/window. |
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| 5/8/2017 10:31:58 AM | too much lag time opening and opening apps |
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| 7/24/2017 10:38:18 PM | It is slow and freezes |
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| 7/21/2017 3:57:37 PM | hve not let it be scanned on schedle, caused problems. had to have it cleaned and reloaded today. same computer as before |
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| 6/23/2017 7:47:35 PM | Things turn off when I don't ask them to and sometimes things do not boot up in the way I would expect. |
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| 8/12/2017 1:53:06 PM | runs too slowly |
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| 6/6/2017 2:41:11 PM | This laptop [HP ENVY 17", w/2TB's] is way too heavy to lift/move. |
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| 7/28/2017 9:36:13 PM | I have not tryed it yet. the program just stoped. Try me after awile. |
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| 10/6/2016 1:53:28 PM | takes forever to boot up |
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| 11/25/2016 2:27:51 PM | lot of current problems before issues i loved it |
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| 1/21/2017 9:11:09 PM | I hate how slow an unpredictable it is. |
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| 5/25/2017 3:37:52 PM | slow, freezes |
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| 12/5/2016 2:34:16 PM | 2 yr old computer |
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| 5/19/2015 1:13:39 PM | often bsod bad pool caller |
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| 7/30/2015 10:50:20 PM | I think its a lemon |
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| 6/10/2023 3:35:22 PM | It is way to slow |
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| 12/3/2015 8:47:50 PM | I have display driver issues and I cant figure out how to fix them |
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| 11/27/2014 5:55:36 PM | I think its a lemon |
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| 10/30/2022 7:48:13 PM | too slow |
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| 11/2/2018 10:25:01 PM | It ha become too slow |
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| 12/11/2018 12:09:16 PM | freezes up |
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| 2/19/2019 5:46:51 PM | Very Slow!! |
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| 9/5/2019 11:01:59 PM | runs slow |
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| 2/15/2019 5:18:51 PM | This one has become sluggish, slow and unresponsive. |
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| 5/24/2020 11:53:56 AM | I need to upgrade due to low memory and probably outdated network capacity |
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| 4/4/2019 9:53:44 PM | this is confusing |
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| 11/14/2021 4:19:29 AM | It is slow and freezes internet pages a lot |
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| 5/10/2020 12:12:02 PM | slow comes up in sites I don't want hard to use |
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| 12/19/2021 7:16:06 AM | Starting to lock up and run slow |
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| 7/16/2019 6:56:09 PM | not user freindly |
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| 4/4/2020 2:02:22 PM | very slow |
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| 3/21/2019 3:40:35 PM | Have lost speed, touch screen, |
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| 5/9/2015 3:43:49 PM | Win 8.1 sucks frequent freezes video is a nightmare |
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| 12/7/2016 9:49:45 AM | It is 2 years old and runninh very slow |
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| 8/17/2016 3:51:10 PM | The computer keeps losing internet connection even though I'm only 6 feet away from the modum. |
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| 6/29/2015 2:10:27 PM | working good and then stopped |
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| 6/2/2015 10:10:46 AM | Works fast |
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| 7/15/2014 12:26:22 PM | runs too slow. Internet has issues with internet explorer and google chrome. |
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| 10/21/2014 12:43:22 AM | just got it and it runs horrible |
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| 2/10/2015 1:04:25 PM | updates will not install |
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| 10/28/2014 2:43:36 PM | Crashes a lot, Word crashes all the time, aol freezes 90% of the time. |
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