Software Icon

Satisfaction

And Performance Reviews

Welcome to the PC Matic Satisfaction Reviews. We have the largest PC customer satisfaction database in the world consisting of user performance ratings as well as comments related to PC satisfaction. We hope this helps everyone make more informed PC purchase decisions.

 Go Back

Welcome to the HP Satisfaction Reviews

See below results for reviews relating to HP 15 ts notebook pc.

Search For Computers By Brand

HP

HP 15 ts notebook pc Satisfaction Reviews

Average Satisfaction
 
  3.19 out of 4

Percent Freezing
25%

Percent Slow
47%
Make
HP
Model
15 ts notebook pc
PC Type
Portable
Total Votes: 2454
3%
 
10%
 
54%
 
33%
 


Date Comments Satisfaction
6/9/2015 5:36:05 PM Good job you guys and gals.
 
  4.00 out of 4
6/11/2015 11:42:58 AM no
 
  4.00 out of 4
8/27/2015 2:39:24 AM this is mattie-pc brand new just got it today to replace mattie-pc with this mattie-pc-new hres is old and hings are broken...
 
  4.00 out of 4
7/25/2015 3:48:40 PM Brand New Computer
 
  4.00 out of 4
6/11/2015 5:04:37 PM The computer is 2 months old I have not had problems with it yet.
 
  4.00 out of 4
2/11/2015 9:42:25 PM still learning how to use it.
 
  4.00 out of 4
7/22/2015 6:49:11 PM Brand spankin' new
 
  4.00 out of 4
3/20/2015 6:37:25 PM It was bought today about 4:00pm it is now about 7:30pm thats all I know at this time.
 
  4.00 out of 4
3/16/2015 5:42:24 PM It's brand new so I want it to continue to run like brand new!!
 
  4.00 out of 4
1/30/2015 2:57:02 PM This is a brand new computer
 
  4.00 out of 4
12/26/2014 4:07:49 PM This computer is new and I just added to my PC at home
 
  4.00 out of 4
10/8/2014 3:27:55 PM I love this computer
 
  4.00 out of 4
11/1/2014 10:43:57 PM great
 
  4.00 out of 4
4/8/2015 8:46:16 PM This is a new computer.
 
  4.00 out of 4
4/9/2015 10:41:59 PM -
 
  4.00 out of 4
12/17/2014 12:27:58 PM So far it has been easy to install and I just added my new Pc
 
  4.00 out of 4
2/28/2015 5:30:30 PM We are in the second year and all our computers are working great. We have never had to restore since we started using PC Matic.
 
  4.00 out of 4
11/23/2016 3:35:55 PM Just getting seet up on my laptop, so far trhings are good
 
  4.00 out of 4
10/3/2016 5:50:13 AM I love it
 
  4.00 out of 4
7/6/2014 10:42:38 PM We have not used yet. just bought and went online to install this PC Matic before using.
 
  4.00 out of 4
12/3/2014 4:21:51 PM way to go
 
  4.00 out of 4
4/16/2016 12:17:31 AM I haven't it scanned it since I bought it last September. I need to a total scan. I have severe diabetes and could'nt do it until now.
 
  4.00 out of 4
7/26/2014 9:49:31 AM Used buy an 8th grader
 
  4.00 out of 4
7/31/2014 2:05:08 PM This is a new computer that I just purchased today
 
  4.00 out of 4
11/30/2016 6:02:59 PM I love the touchscreen capability
 
  4.00 out of 4
9/12/2016 6:19:40 PM fdfgf
 
  4.00 out of 4
7/10/2016 1:33:52 PM dont like windows 10
 
  4.00 out of 4
7/13/2016 9:43:56 PM OS Rebuild.
 
  4.00 out of 4
7/19/2016 8:04:14 AM its my life line i need for pictures and other importnat pffice home work!
 
  4.00 out of 4
11/2/2015 1:41:28 PM just got it
 
  4.00 out of 4
9/8/2015 1:15:04 PM This is a new computer
 
  4.00 out of 4
12/14/2015 1:19:39 PM I bought this PC, from Best Buy in Mpls. Minnesota , the day after windows 10 became available. I am not very proficent however I "do" enjoy succeeding ounce in a while. My biggest problem I'm sure is clicking on something I should not have clicked on in the FIRST place!!I'am so anxious to SEE the results "AFTER" (PCMatics). I'm sure I will be very pleased with PCM. so I'm taking this opportunity to "THANK YOU" for ALL the help I Know I will be ENJOYING in the future. Please Enjoy This Day That The LORD Has Made. Sincerely Curtis Tiffany
 
  4.00 out of 4
4/30/2016 1:52:40 PM It's a nicelaptop tht isfun to use. Our granddaughter loves it.
 
  4.00 out of 4
3/16/2016 11:52:13 AM I believe that 2 days ago I was hacked and a virus was put on this computer. Prior to that time everything was fast and great. I'm hoping that you were able to detect and remove what the hackers put on.
 
  4.00 out of 4
12/20/2015 5:35:45 PM 1 1/2 yr old broadband internet
 
  4.00 out of 4
8/20/2015 3:42:21 PM Just got windows installed
 
  4.00 out of 4
9/26/2015 1:14:06 PM It's brand new
 
  4.00 out of 4
7/10/2015 8:29:44 AM its new and so is windows 8
 
  4.00 out of 4
11/20/2015 3:37:28 PM too many popups
 
  4.00 out of 4
11/17/2015 1:36:05 PM stop asking me for things
 
  4.00 out of 4
8/23/2016 12:59:53 PM i have been very impressed because i have spent hundreds of dollars getting security programs that are really poor and i felt that the techniicians targeted me and the fact that i don't really understand computers. also many of these technicians are foreign and i dont really understand them.
 
  4.00 out of 4
8/20/2016 12:46:09 AM I Love It.
 
  4.00 out of 4
1/22/2017 1:32:19 PM The numbers keypad has never worked.
 
  4.00 out of 4
4/5/2017 4:55:34 PM love it
 
  4.00 out of 4
7/6/2017 2:50:52 PM I HAD TO CLEAN OUT THIS LAPTOP AND START OVER. I ONLY HAVE THIS LAPTOP AND DESK TOP BUT I SEE IT IS SAYING 3 COMPUTERS. WHICH ONE DO I DELETE OF THE LAPTOPS
 
  4.00 out of 4
3/24/2018 12:19:57 PM it was working fine till McFee subscribtion ran out
 
  4.00 out of 4
10/29/2018 11:37:05 AM I had a repair done not too long ago and I'm pleased
 
  4.00 out of 4
2/26/2018 11:02:46 PM Extremely reliable. OS Rebuild.
 
  4.00 out of 4
11/25/2017 3:23:03 PM no problems.
 
  4.00 out of 4
7/1/2020 1:01:33 AM Microsoft sometimes sees some kind of error and reboots loosing info created.
 
  4.00 out of 4
7/10/2018 10:08:29 PM This is a great pc. Easy to use.
 
  4.00 out of 4
8/5/2020 10:41:01 AM It has always preformed well for my purposes. Seems bootup slower now than when I first got it.
 
  4.00 out of 4
10/17/2020 6:57:40 AM Love the touch Screen
 
  4.00 out of 4
1/1/2021 5:28:12 AM great
 
  4.00 out of 4
10/5/2020 2:47:50 PM Holds current info I need
 
  4.00 out of 4
10/2/2020 2:20:53 PM AH!
 
  4.00 out of 4
9/28/2020 3:08:25 PM just updated with additional memory and dynamic drive
 
  4.00 out of 4
11/22/2020 1:05:30 PM slow runniing & constant intererring between Microsoft and HP
 
  4.00 out of 4
1/24/2021 5:03:49 PM was scheduled for weekly but stopped in Nov. 2020 for some reason Took forever butreally worth it
 
  4.00 out of 4
5/22/2023 12:10:50 AM Awesome virus protecter!!! Highly REcommend!!! :)
 
  4.00 out of 4
4/26/2016 8:01:53 AM I love this computer
 
  4.00 out of 4
3/12/2023 2:51:40 PM Refreshed my computer lost all favorites. Had to reload this computer to my account . It was very easy thank you.
 
  4.00 out of 4
12/22/2022 2:56:11 PM Just installed. So far so good. As faor below. I don't remember when purchased and it was refurbished.
 
  4.00 out of 4
7/7/2018 8:22:21 PM This is the best computer I have ever purchased.
 
  4.00 out of 4
2/12/2018 10:21:35 PM My PC doesn't give me any problems.
 
  4.00 out of 4
2/18/2016 2:01:57 PM This computer has been my right hand man through some years and remains as strong for I take care of it regularly.
 
  4.00 out of 4
3/25/2016 10:15:01 AM This computer has rode with me through my working process of working from home. I love the way it works and runs when I am doing a million things at one time.
 
  4.00 out of 4
11/11/2017 7:09:55 PM I love it
 
  4.00 out of 4
11/16/2017 8:32:47 AM It's a touch screen laptop, and it works very well. I love it.
 
  4.00 out of 4
4/26/2022 3:37:03 PM This was only used to right a book for a 3 months. Then is was turned off and just sat and had to reformated to fact. specs.
 
  4.00 out of 4
4/27/2017 1:10:20 PM It is reliable for me and works great.
 
  4.00 out of 4
9/14/2016 10:54:19 AM Penny A
 
  3.00 out of 4
9/14/2016 4:09:34 PM Penny A . Water: keys g,h,delete don't work.
 
  3.00 out of 4
7/10/2023 2:52:34 PM During start up have to run dianostics in order to connect internet-runs slow
 
  3.00 out of 4
8/14/2023 7:57:45 PM took for ever to scan the computer
 
  3.00 out of 4
8/15/2020 8:27:37 PM PC is slow at times.
 
  3.00 out of 4
6/11/2020 1:10:49 PM It hasbeen ok up until now, but seems to be slowing down
 
  3.00 out of 4
1/6/2023 3:55:07 PM Hven't used it but a few days. Not sure how much I like it but so far so good.
 
  3.00 out of 4
2/10/2020 7:54:14 PM Good for most things except playing games.
 
  3.00 out of 4
4/23/2020 6:19:24 PM It's a good computer, but there are glitches with it since it is also a touch screen. It'll suddenly put my typing into a different area on the document!
 
  3.00 out of 4
2/8/2021 9:25:01 PM Seems to drag and run really slow
 
  3.00 out of 4
5/26/2020 11:03:43 AM It has been a very reliable computer. However I knew it needed protection.
 
  3.00 out of 4
6/3/2020 7:26:13 AM It is older but I believe it could still run faster.
 
  3.00 out of 4
1/2/2021 11:31:58 AM cannot accurately answer, I just installed the software
 
  3.00 out of 4
10/12/2020 9:12:46 PM It performs well when maintanenced
 
  3.00 out of 4
10/10/2020 2:07:51 PM My computer lags a lot and my internets slow, but other than that I'm content with my computer.
 
  3.00 out of 4
8/2/2020 11:59:58 AM I wish it was faster
 
  3.00 out of 4
8/1/2020 12:55:50 PM PC speed is slow at times
 
  3.00 out of 4
3/29/2019 10:20:01 AM I don't like Windows 10
 
  3.00 out of 4
3/30/2019 2:52:13 PM I do not like the operating sytem com pared to one we have had in the past. I do not feel it is user freindly or a good transistion from the last two levels of microsoft. This is typical of arrogance the grows when there is a virtual monopoly.
 
  3.00 out of 4
3/24/2021 2:55:05 PM It is old and cranky
 
  3.00 out of 4
11/10/2019 6:50:20 PM Hesitation sometimes to get to websites
 
  3.00 out of 4
3/3/2019 4:19:35 PM An unused gift.
 
  3.00 out of 4
8/13/2019 8:05:10 PM 56789
 
  3.00 out of 4
7/15/2018 3:14:43 PM a bit slow and out dated
 
  3.00 out of 4
11/17/2018 5:04:24 PM get messages saying virus
 
  3.00 out of 4
11/19/2018 10:11:49 AM need to eliminate Trovi
 
  3.00 out of 4
4/27/2021 4:48:17 PM 8 yrs old, and still running. Did hard battery off reboot 2nd time and trend micro as part of package expired life.
 
  3.00 out of 4
5/1/2021 1:05:15 PM device is slow
 
  3.00 out of 4
7/3/2020 5:35:06 PM It's old.
 
  3.00 out of 4
9/10/2019 8:41:44 AM IT FLICKERS LIKE NOW AND ITS SLOW...
 
  3.00 out of 4
9/13/2020 6:03:42 PM I have not test it yet.
 
  3.00 out of 4
12/12/2020 3:19:20 AM This isan old laptop that I only use when I am on the road.
 
  3.00 out of 4
1/14/2020 9:52:54 PM it started out as a fast pc but over time slowed down so much that i quit using it. I have had it tuned up and it started running much faster. I have now loaded pc matic to it.
 
  3.00 out of 4
3/30/2020 1:06:30 PM Everything has been great so far, but Windows 8 is terrible hah
 
  3.00 out of 4
3/12/2020 8:41:25 PM just got it not sure yet.
 
  3.00 out of 4
3/3/2020 6:41:45 PM She is old.
 
  3.00 out of 4
4/25/2020 11:28:22 AM just started usingthis product
 
  3.00 out of 4
3/24/2018 2:20:55 PM I have just installed PC Matic for the first time I bought it because I have experienced the problems listed below
 
  3.00 out of 4
11/14/2017 3:21:02 PM wanted to go back to windows 8.1 but the update fixed it so I cant, but I love my pc
 
  3.00 out of 4
5/8/2020 5:57:49 PM I purchased this pc from Costco in 2015. I know it's getting time to find a way to replace it.
 
  3.00 out of 4
4/1/2018 4:04:27 PM First scan. Unfair to ask me how I like it when I just began using it.
 
  3.00 out of 4
4/10/2018 6:16:25 AM had a hard time instaling pc matic
 
  3.00 out of 4
8/18/2018 6:48:42 AM It's ok - not great
 
  3.00 out of 4
5/28/2018 8:21:54 PM Need phone of chat helpline.
 
  3.00 out of 4
4/23/2017 6:00:38 PM prefer macbook
 
  3.00 out of 4
4/27/2017 3:29:38 PM its ok
 
  3.00 out of 4
5/22/2018 7:48:30 PM It is not the computer, it is windows 10 that I find very hard to master.
 
  3.00 out of 4
1/22/2018 2:13:55 PM I can not use my sims 4 game on my pc ... can't figure it out
 
  3.00 out of 4
11/26/2017 12:39:53 PM I think this computer should run faster
 
  3.00 out of 4
2/5/2018 10:24:03 AM intel core i3 it runs smooth
 
  3.00 out of 4
1/2/2018 9:51:12 AM sometmes slow on the internet
 
  3.00 out of 4
4/17/2018 4:02:25 PM ok
 
  3.00 out of 4
10/25/2018 4:40:15 PM too soon to tell
 
  3.00 out of 4
8/11/2018 12:14:21 PM Some uncontrolled movements of the mouse require a reboot and is sometimes not fixed with a reboot. Random issue
 
  3.00 out of 4
8/11/2018 5:16:36 PM I believe that it still has a virus
 
  3.00 out of 4
2/2/2018 11:15:34 PM touch screen driver went out.
 
  3.00 out of 4
5/31/2017 1:23:52 AM I love the touch screen ability
 
  3.00 out of 4
2/23/2017 7:25:31 PM works pretty well
 
  3.00 out of 4
2/21/2017 10:17:22 PM Can not rate haven't used it yet, maybe you should have an unknown or not determined box to check
 
  3.00 out of 4
2/21/2017 7:43:11 PM It is slow at times and stalls out periodically
 
  3.00 out of 4
10/22/2017 1:59:09 PM seems to have worked well
 
  3.00 out of 4
5/17/2017 9:59:25 AM HP updates cause problems when I connect to our Church A/V system.
 
  3.00 out of 4
1/10/2018 2:12:19 PM boots slowly
 
  3.00 out of 4
2/12/2018 8:09:54 PM Its out of date and crappy, but it works.
 
  3.00 out of 4
2/11/2018 1:02:26 PM It"s okay, I think
 
  3.00 out of 4
12/28/2016 3:52:28 PM This is my first computer ever.
 
  3.00 out of 4
6/24/2016 3:08:36 AM Not a fan of hp
 
  3.00 out of 4
12/3/2017 7:53:23 PM Sometimes it takes forever for a page to load. Very frustrating.
 
  3.00 out of 4
11/7/2017 12:01:18 AM No issues with the Laptop, however the interservice is another story.....slow.
 
  3.00 out of 4
4/17/2017 8:33:19 PM It has slow internet.
 
  3.00 out of 4
3/3/2017 5:29:26 PM just got it back from being fixed
 
  3.00 out of 4
12/23/2015 2:44:50 PM Just bought it, not sure yet.
 
  3.00 out of 4
12/27/2015 2:57:07 PM slow after upgrade from win 7 to win 10
 
  3.00 out of 4
12/26/2015 1:42:46 AM took way to long compared to other programs ive used maybe more throughel.thank you very much but other then that i guess its good to go, merry Christmas
 
  3.00 out of 4
6/29/2016 9:32:57 AM since upgrade to windows 10 screen goes black when charger is plugged in
 
  3.00 out of 4
1/10/2017 9:21:08 PM It sorta works if you don't ask to much of it
 
  3.00 out of 4
6/21/2017 2:48:23 PM I am happy with it.I hope I cam use it on my Ipad.
 
  3.00 out of 4
11/17/2015 4:41:08 PM Wireless printer not functioning due to some update for Windows 10
 
  3.00 out of 4
7/8/2015 9:24:30 PM Having a little trouble learning Windows 8.
 
  3.00 out of 4
8/18/2015 7:05:00 PM computer seems fine, hate windows 8
 
  3.00 out of 4
11/24/2015 7:33:57 PM not sure I hae figured out if I added this computer to my supcription
 
  3.00 out of 4
10/4/2015 1:05:12 PM Just got it three weeks ago
 
  3.00 out of 4
8/22/2015 6:30:14 PM I had to reinstall windoes and a new Internet Mail address {[email protected]}. I have the same problem as several times before, two installations of this virus scan are shoen but I only have this one computer. Please advise.
 
  3.00 out of 4
3/16/2016 2:42:01 PM I havent spent enough time on it yet to really know if I like the windows 10.
 
  3.00 out of 4
6/30/2016 1:11:42 PM Initially it was very satisfactory but it slowdown with time
 
  3.00 out of 4
1/2/2016 12:06:15 PM The computer ddos not run as fast as it once did. But it still functions fine and is satisfactory for my needs.
 
  3.00 out of 4
10/8/2015 8:54:49 AM Just got the program and used it the first time. Looks good right now
 
  3.00 out of 4
11/24/2014 2:17:59 PM pop-ups on internet
 
  3.00 out of 4
6/19/2015 8:06:59 AM I've had some occassional slowness with it in its operation but interrmitently and not that often. Overall I am satisfied.
 
  3.00 out of 4
9/6/2015 4:06:35 PM some what slow
 
  3.00 out of 4
8/4/2015 12:53:17 PM Just down loaded 10 and are only learning the system
 
  3.00 out of 4
1/21/2016 9:04:34 PM Once in awhile the computer will restart on its own where I did not initiate the restart.
 
  3.00 out of 4
9/8/2015 2:39:15 PM A little hard getting used to windows 10 but should get better with time.
 
  3.00 out of 4
10/28/2015 8:58:24 PM key board doesnt work correctly. I have only had the computer for a month.
 
  3.00 out of 4
11/6/2015 11:04:51 PM This survey is to soon the first scan is still running. I have not tested it yet
 
  3.00 out of 4
12/1/2014 10:45:19 AM Will not stay connected to the internet
 
  3.00 out of 4
9/14/2015 9:53:45 AM Just started using when old pc died. -- 9/14/2015
 
  3.00 out of 4
3/27/2016 5:12:06 PM It is beginning to run slow and browing seems to be slowed down by ads.
 
  3.00 out of 4
8/9/2015 5:23:21 PM Just bought it so my opinion has not been formed.
 
  3.00 out of 4
8/9/2015 10:44:14 PM It seemed to have the search bar Trovi the first time I turned it on. Will PCMatic remove it ?
 
  3.00 out of 4
3/21/2016 8:18:41 PM Tried upgrading to Windows 10 last week, it ruined my computer. Would only hibernate. I lost my microsoft suite of Excel, Word, etc. So I have to reload pcmatic.
 
  3.00 out of 4
2/16/2016 8:36:20 PM to soon to tell
 
  3.00 out of 4
4/3/2016 1:18:44 PM I have not had enough time yet to see what has been performed so I will answer at a latter date.
 
  3.00 out of 4
10/1/2014 7:32:30 PM i cant get onto ome apps qickly or at all
 
  3.00 out of 4
5/24/2016 5:06:17 PM PCPITSTOP/PCMATIC allowed Ransomware to infect this computer. The harddrive and Operating System were wiped and it is just now back into Operation. I hope your software has been improved to prevent future occurences of Ransomware. Your founder has a new commercial stating the ability to prevent Ransomware infections so I guess everything is cool now.
 
  3.00 out of 4
5/26/2016 8:55:36 PM built in mouse pad is too sensitive. I often lose work by glancing my hand over it
 
  3.00 out of 4
2/19/2016 7:36:23 PM ok
 
  3.00 out of 4
11/27/2016 6:57:55 PM good home computer
 
  3.00 out of 4
9/11/2014 2:34:13 PM Having a hard time learning how to use the Window's 8.1
 
  3.00 out of 4
10/5/2014 10:31:45 PM It freezes sometimes and have to restart it more often than I should.
 
  3.00 out of 4
1/9/2015 1:06:57 AM new computer
 
  3.00 out of 4
3/7/2015 4:31:21 PM i can nor install flight simulator x
 
  3.00 out of 4
12/10/2014 5:29:23 PM So far it works fine but it is new
 
  3.00 out of 4
4/6/2015 6:55:08 PM intrnet keeps failing
 
  3.00 out of 4
1/11/2015 1:40:56 PM This is a new out-of-the box laptop - had McAfee but I think I only need PC Matic - am I correct??
 
  3.00 out of 4
12/28/2014 2:13:58 PM It came with Windows 8. Wish it came with Windows 7.
 
  3.00 out of 4
11/8/2014 2:29:35 PM new computer. not yet had time to evaluate it fully
 
  3.00 out of 4
3/17/2015 1:02:51 PM dont like windows 8
 
  3.00 out of 4
1/31/2015 6:28:58 PM some times the number pad will not work
 
  3.00 out of 4
4/21/2015 7:08:03 PM I just purchased it and this is the first day, I'm using it.
 
  3.00 out of 4
4/25/2015 12:43:14 PM runs slow. dont like the opsys
 
  3.00 out of 4
3/13/2015 5:27:42 PM Windows 8.1 is difficult to learn how to use
 
  3.00 out of 4
4/29/2015 8:31:21 PM brand new. Don't know yet
 
  3.00 out of 4
4/29/2015 6:39:54 AM when computer is finaly set-up there is no more hitches.
 
  3.00 out of 4
3/11/2015 10:49:52 AM WE have been having problems with Malware infecting our computer and pop ups
 
  3.00 out of 4
3/9/2015 9:47:56 PM have no idea how satisfied I will be with product just purchased in last 30 minutes
 
  3.00 out of 4
3/9/2015 5:36:08 PM just got it set up hope I am going to like it
 
  3.00 out of 4
3/25/2015 11:18:50 PM I liked the windows 7 better. windows 8 on this HP is OK but I have trouble with the magnification when e-mailing and I have a green screen on videos I can't get rid of.
 
  3.00 out of 4
7/27/2015 12:13:23 PM This computer doesn't lock up but it seems to sometimes shut down a program unexpectedly. In fact, it did so as I was attempting to order PCMatic.
 
  3.00 out of 4
7/27/2015 3:19:37 PM Great Product with little to no hassels!!!
 
  3.00 out of 4
9/1/2015 7:44:27 PM I just bought this laptop
 
  3.00 out of 4
6/15/2015 1:49:18 PM likes to freeze up with a power issue
 
  3.00 out of 4
4/1/2015 8:23:14 PM Lots of pop ups when i use the internet.
 
  3.00 out of 4
5/13/2015 8:32:51 PM Me and my wife really enjoy the touch screen
 
  3.00 out of 4
6/6/2015 11:50:00 PM unfamiliar use of window 8
 
  3.00 out of 4
8/27/2015 6:14:02 PM Just purchased recently. Not used a great deal yet.
 
  3.00 out of 4
5/11/2015 8:23:06 PM I don't like this new progtam.
 
  2.00 out of 4
5/12/2015 4:24:51 PM Internet Exployer is set on a paticcular site (only) Print is way too small...is there a way to increaae? An a few other things. Do npt like windows 8. (had 7)
 
  2.00 out of 4
5/31/2015 9:44:00 PM I have not seen anything yet!
 
  2.00 out of 4
3/26/2015 6:03:18 AM the touch screen is akward and sometimes jumps to unwanted screens at the worst possible moments.
 
  2.00 out of 4
6/5/2015 11:37:47 AM too many pop up ads
 
  2.00 out of 4
11/16/2014 8:19:04 PM very slow
 
  2.00 out of 4
6/6/2015 12:09:43 AM web pages feeze up at times
 
  2.00 out of 4
2/2/2015 6:17:13 PM this is a new computer
 
  2.00 out of 4
7/16/2015 12:59:56 PM I am unsastisfied with this PC because everytime I go on the internet I am bombbarded with pop-ups and adsand videos that never go away, it's very frustrating.
 
  2.00 out of 4
4/4/2015 7:34:23 PM It is slow. Videos do not play on it. Instead I get a green screen.
 
  2.00 out of 4
10/26/2014 12:23:23 PM Add ware pop ups big time when using the internet that lock up browser function
 
  2.00 out of 4
8/4/2016 1:33:07 AM This computer is very touchy and I have to constntly set the size to default. Also the screen moves when I am trying to read something and I have to look for what I was reading.
 
  2.00 out of 4
6/2/2016 8:22:47 AM too many popups occassional freeze ups
 
  2.00 out of 4
11/30/2014 4:19:57 PM 8.1 crummy system, thanks for PC Matic
 
  2.00 out of 4
6/8/2016 8:19:03 PM The language on facebook keep changing to other languages with me not knowing. lots of pop up
 
  2.00 out of 4
9/13/2016 10:31:34 PM Until now it runs very slow and won't link up to my iPhone hotspot. I hope by having PCM on it will help ... it has helped my other machines
 
  2.00 out of 4
9/15/2016 11:33:47 AM slow
 
  2.00 out of 4
4/4/2016 12:34:55 AM Clunky, seems slower thanadvertised. Just overall disappointed. especially forthe price.
 
  2.00 out of 4
7/13/2016 1:48:17 PM never thought that this computer was very good
 
  2.00 out of 4
7/12/2016 3:28:41 PM dont like windows 8. never knew how to work this computer very well. very slow
 
  2.00 out of 4
1/17/2016 3:20:44 PM Very slow. Too many random adds.
 
  2.00 out of 4
4/20/2016 5:49:02 PM it's my first HP and I do not like it
 
  2.00 out of 4
8/6/2014 3:09:58 PM doesn't make a difference
 
  2.00 out of 4
1/9/2016 10:43:52 AM Windows 8 is very hard to operate.
 
  2.00 out of 4
5/13/2016 12:13:50 AM how should i know i installed it 10 minutes ago!!!!
 
  2.00 out of 4
11/9/2015 4:25:52 PM super slow
 
  2.00 out of 4
8/1/2015 4:07:01 PM Adware problems
 
  2.00 out of 4
11/3/2015 11:22:10 PM new computer and windows along with apps has already failed. Can not access.
 
  2.00 out of 4
8/5/2015 4:39:22 PM Computer has run slow for a long time but since downloading windows 10 it was almost impossible.
 
  2.00 out of 4
3/16/2016 1:43:27 PM constant virouses
 
  2.00 out of 4
2/3/2016 6:56:36 PM very slow
 
  2.00 out of 4
8/18/2015 11:45:41 AM very slow speed noticed in last two weeks. u-tube vedios run and stop all the time. web pages download and stop or are blank.
 
  2.00 out of 4
1/6/2016 1:51:06 PM have had isssues from the time i bought it
 
  2.00 out of 4
2/9/2017 10:11:26 PM to slow
 
  2.00 out of 4
3/26/2017 8:21:23 AM It doesn't reconize my phone anymore when I pulg it in to trnsfer pictures. Also, I have trouble connecting wirelessly to the internet a lot.
 
  2.00 out of 4
2/13/2017 3:38:20 PM dont know yet
 
  2.00 out of 4
6/15/2016 10:45:21 PM slow both running mine craft and online game play
 
  2.00 out of 4
11/15/2015 5:40:29 AM Unable to run Foscam cameras. Downloads are interrupted by some kind of internet security. Very slow internet. Some pages won't load. "page unavailble' message when moving through ebay, amazon, etc.
 
  2.00 out of 4
7/14/2017 12:10:51 AM Runs very slow. the cursor jumps around the scree. I'm worried it has a virus
 
  2.00 out of 4
6/5/2017 10:12:07 PM overall become frustrating to use because i haven't had this computer very long so hopefully this program helps fix it up a bit
 
  2.00 out of 4
6/12/2017 6:49:48 AM It locks up and won't move when clicked.
 
  2.00 out of 4
1/23/2017 9:56:58 PM slow!!!!
 
  2.00 out of 4
7/30/2017 6:51:38 PM RUNNING SLOW
 
  2.00 out of 4
7/31/2017 9:31:59 AM windows 8 sucks
 
  2.00 out of 4
3/10/2017 7:35:03 PM very slow
 
  2.00 out of 4
8/25/2018 3:39:40 PM this computer has gotten very slow over time.
 
  2.00 out of 4
8/30/2017 7:12:22 PM runs slow and has problem opening web sited
 
  2.00 out of 4
7/5/2017 9:09:23 AM frequently hesitates and locks up
 
  2.00 out of 4
6/9/2018 3:15:18 PM running slow
 
  2.00 out of 4
2/14/2018 1:09:10 AM computer seemss too slow most of time.
 
  2.00 out of 4
3/14/2018 12:00:23 PM Runs very slow and locks up at times
 
  2.00 out of 4
7/6/2017 4:58:52 PM error messages and popups
 
  2.00 out of 4
6/30/2017 5:23:35 PM It's slow and has to be restarted often. It's enough to make me want to buy a MAC
 
  2.00 out of 4
5/23/2017 10:27:58 PM Im not sure what is wrong with it. Very slow and freezes up.
 
  2.00 out of 4
5/20/2017 2:15:08 PM Extremly slow and unreliable
 
  2.00 out of 4
3/4/2018 9:36:34 AM touch pad is hyper sensitive causing the cursor to move randomly. also, there is very little memory left.
 
  2.00 out of 4
9/22/2018 4:33:30 PM I hate the Cortana assistanc. I would like to disconnect it. Also, the track pad is too sensitive.
 
  2.00 out of 4
12/28/2018 3:06:14 PM slow and pop ups
 
  2.00 out of 4
1/4/2019 7:55:50 AM slow, does not respond to clicks,
 
  2.00 out of 4
2/4/2018 4:04:52 PM dhcpcsvc.dll 0xc000012f Error
 
  2.00 out of 4
7/1/2017 3:48:51 PM have not had a chance to check it out
 
  2.00 out of 4
4/3/2018 7:31:16 PM THERE ARE A FEW OLDER PROGRAMS THAT I NOW CAN NOT RUN BECAUSE OF PC MATIC SUPER SHIELD. I NEED THEM AND THE INFO. I MAY HAVE TO DELETE PC MATIC
 
  2.00 out of 4
1/27/2017 9:59:01 AM Too slow
 
  2.00 out of 4
11/12/2017 5:35:31 PM Keeps restarting and updating
 
  2.00 out of 4
12/15/2017 1:24:54 PM video driver problems. can't find driver that works correctly.
 
  2.00 out of 4
3/26/2018 8:58:43 AM poor quality construction
 
  2.00 out of 4
3/26/2018 6:00:05 PM very slow & non responsive at times
 
  2.00 out of 4
12/23/2019 8:27:28 PM It has slowed down since iforst bought it. Hopefully, your product will help.
 
  2.00 out of 4
3/4/2020 6:34:26 PM runs slow and takes forever to boot up
 
  2.00 out of 4
5/27/2019 9:47:00 PM Slow to boot, slow to function, often have to reboot
 
  2.00 out of 4
1/15/2020 11:55:16 AM Too many pop ups, computer is slow even though AT&T says they offer the highest speed.
 
  2.00 out of 4
7/7/2020 5:03:38 PM this computer has had perfomance issues from day one.
 
  2.00 out of 4
3/24/2020 10:50:58 PM computer is very slow and delalyed when doing anything on. do to this we rarly use it.
 
  2.00 out of 4
9/10/2019 11:21:05 AM Frequent wireless and lockup issues
 
  2.00 out of 4
1/7/2020 4:19:34 PM slow
 
  2.00 out of 4
11/16/2021 12:08:28 PM The regular scheuled scans are not being kept on the schedule option. The help dept. sent me some steps to try and correct the issue but I'm still having error messages. I sent a follow up back to PC Matic????
 
  2.00 out of 4
2/22/2020 8:38:26 PM npot sure yet.....I dont see any results
 
  2.00 out of 4
6/8/2019 11:42:02 AM Unstable
 
  2.00 out of 4
2/2/2021 6:38:22 PM The screen used to show scan progress as it happened. This makes it easier to trust that it is working like it should
 
  2.00 out of 4
7/15/2018 1:11:04 AM it is old
 
  2.00 out of 4
12/14/2018 1:21:29 PM to slow not enough ram
 
  2.00 out of 4
2/18/2019 3:25:12 PM Speed is slow and frequently freezes.
 
  2.00 out of 4
11/23/2019 9:36:51 AM very slow
 
  2.00 out of 4
11/25/2018 6:13:48 PM slow freezes
 
  2.00 out of 4
6/7/2020 10:14:20 PM Just seems to run much slower than I expected when I purchased it.
 
  2.00 out of 4
9/20/2021 9:02:51 PM Slow to start, slow to run, slow to change screens etc.
 
  2.00 out of 4
4/5/2020 6:00:31 PM still runnoing slow
 
  2.00 out of 4
10/21/2020 11:56:14 PM slow!!!!!
 
  2.00 out of 4
4/17/2020 4:59:11 PM Computer is slow
 
  2.00 out of 4
11/17/2022 6:19:03 PM too slow
 
  2.00 out of 4
11/22/2022 4:52:23 PM it is slow, very slow at times does not require reboot, is getting a virus warning from a security scan for a particular website.
 
  2.00 out of 4
6/11/2023 1:20:18 PM too slow
 
  2.00 out of 4
5/20/2022 8:20:18 PM PC was running slow and I did a reboot and forgot to reinstall PCmatic
 
  2.00 out of 4
9/30/2014 7:28:06 PM HP laptop approx. $500, services tweaked
 
  2.00 out of 4
10/11/2023 6:06:15 PM slow, glitchy, virus maybe
 
  1.00 out of 4
2/23/2023 5:46:37 PM is very slow before the scan
 
  1.00 out of 4
1/26/2021 5:07:21 PM IT has tried to scan for hours. Im tired of working on it now.
 
  1.00 out of 4
1/23/2019 8:08:30 AM stalls, freezes, clicks do not work.
 
  1.00 out of 4
8/4/2020 10:28:05 AM Everythimg runs very slowly
 
  1.00 out of 4
5/19/2020 10:14:03 PM Does not connect to the home network
 
  1.00 out of 4
9/29/2020 5:26:53 PM too many popup ads
 
  1.00 out of 4
1/31/2019 2:25:57 PM really slow wont ever start up
 
  1.00 out of 4
3/5/2022 7:49:35 AM hard drive upgrade
 
  1.00 out of 4
11/30/2021 6:27:33 AM battery doesnot charge
 
  1.00 out of 4
11/26/2019 10:47:15 AM Too many adds slows everthing down.
 
  1.00 out of 4
6/26/2017 10:53:57 AM too slow
 
  1.00 out of 4
4/27/2018 6:23:31 PM slow / error messages
 
  1.00 out of 4
8/19/2016 2:20:13 PM freeze up
 
  1.00 out of 4
6/22/2016 6:44:18 PM it's a piece of Crap
 
  1.00 out of 4
3/2/2017 4:44:31 PM freezes up
 
  1.00 out of 4
1/29/2017 9:41:35 AM Very slow and continues to freeze up through multiple programs.
 
  1.00 out of 4
7/7/2015 11:52:23 PM had to clean all the time
 
  1.00 out of 4
8/17/2015 7:42:55 PM I've had nothing but pure hell with this computer program and this virus program ever since I bought and paid for them both. I have two listings for rwo computers and have never had but one.
 
  1.00 out of 4
8/17/2015 6:58:24 PM Very Slow!! Too many adds!! Junk!!
 
  1.00 out of 4
6/25/2015 10:18:34 AM runs slow
 
  1.00 out of 4
8/11/2015 5:23:57 PM This program will not install likev it's supposed to?
 
  1.00 out of 4
7/4/2016 7:10:46 PM Wont let me download microft office 365
 
  1.00 out of 4
11/12/2016 7:12:16 PM The wireless connection continues to turn off by itself. Needs to be rebooted constqntly.
 
  1.00 out of 4
6/12/2016 8:59:02 AM It run very sslow when on the internet or email
 
  1.00 out of 4
6/11/2016 1:38:19 PM I have no results to acess
 
  1.00 out of 4
1/18/2015 1:36:34 PM New Computer
 
  1.00 out of 4
7/29/2015 3:35:24 PM Computer is barand new
 
  1.00 out of 4



USA Based Support

Unlimited Calls With a Technology Expert

Support Unlimited from PC Matic includes support and tech coaching via Phone, Email, Chat and Remote Assistance for all of your technology needs on computers, printers, routers, smart devices, tablets and more.
Annual Price
$100
Learn More

PC Matic Newsletter

Our weekly newsletter is packed with computer tips & tricks. As a bonus, receive monthly emails with exclusive offers.

Software

Support

Libraries

Forums