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Welcome to the PC Matic Satisfaction Reviews. We have the largest PC customer satisfaction database in the world consisting of user performance ratings as well as comments related to PC satisfaction. We hope this helps everyone make more informed PC purchase decisions.

Welcome to the HP Satisfaction Reviews

See below results for reviews relating to HP laptop 14-dq1xxx.

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HP laptop 14-dq1xxx Satisfaction Reviews

Average Satisfaction
 
  3.46 out of 4

Percent Freezing
7%

Percent Slow
17%
Make
HP
Model
laptop 14-dq1xxx
PC Type
Portable
Total Votes: 625
2%
 
2%
 
44%
 
52%
 


Date Comments Satisfaction
1/20/2022 9:29:15 AM Great tool
 
  4.00 out of 4
1/30/2022 7:02:10 PM A great laptop
 
  4.00 out of 4
3/16/2022 2:56:15 PM Purchase this HP laptop online from costco but I nuspect it was refurbished. the settings become scramble duplicating my store pictures and using most of the iclound 5GB This laptop is not that good.
 
  4.00 out of 4
11/7/2021 2:45:20 PM does what I purchased it to do, mostly email, research and financial tracking
 
  4.00 out of 4
12/18/2021 5:37:42 PM I have 3 others on PC matic Evergreen love your product !!
 
  4.00 out of 4
5/18/2021 1:30:11 AM brand new laptop
 
  4.00 out of 4
1/8/2021 3:13:16 PM Just got it and time will tell!
 
  4.00 out of 4
1/19/2021 6:36:29 PM the installation was a little difficult for me
 
  4.00 out of 4
1/20/2021 6:10:26 PM brand new
 
  4.00 out of 4
8/12/2021 6:59:42 PM This device is much better than my tablet.
 
  4.00 out of 4
3/10/2021 2:53:57 PM brand new. Hopefully it's fine.
 
  4.00 out of 4
8/17/2020 11:32:27 AM its good
 
  4.00 out of 4
8/24/2020 5:00:40 PM Love the produc almost as much as the commericials!!!
 
  4.00 out of 4
9/4/2020 10:26:08 PM brand new
 
  4.00 out of 4
9/12/2020 12:41:24 PM New computer
 
  4.00 out of 4
9/24/2020 11:18:29 PM its new
 
  4.00 out of 4
10/21/2020 9:42:00 AM Brand new to us so we do not have much input
 
  4.00 out of 4
5/20/2020 9:57:04 PM this computer work's just fine
 
  4.00 out of 4
6/29/2020 4:30:49 PM love your products!!!!
 
  4.00 out of 4
8/6/2020 12:10:36 AM Brand new purchase to replace another laptop
 
  4.00 out of 4
3/23/2020 11:36:49 AM new
 
  4.00 out of 4
4/2/2020 12:28:58 PM new laptop
 
  4.00 out of 4
4/3/2020 11:09:53 PM This is a new computer. My last one ran much slower than this.
 
  4.00 out of 4
4/29/2020 5:40:00 PM I'm 72, not computer literate but signing up with PC Matic was the right step for me. I can understand the prompts and I like how easy it was to set up. Thanks!
 
  4.00 out of 4
12/11/2019 9:45:08 PM It is new today. Just now setting it up for first time. I do not know what to expect regarding computer speed It has an Intel Core 85 processor
 
  4.00 out of 4
12/25/2019 10:22:08 AM This is the 4th computer we are adding to our home and we love this protection!!
 
  4.00 out of 4
12/25/2019 5:28:10 PM Its a very light and easy accesible comouter that provide evreything i need
 
  4.00 out of 4
11/7/2019 5:38:53 PM Just bought the pc today.
 
  4.00 out of 4
1/14/2020 12:47:44 AM it is brand new
 
  4.00 out of 4
11/11/2022 10:36:51 AM This device is used mainly for creating documents. It very seldom is connected to the internet.
 
  4.00 out of 4
12/26/2022 3:00:48 PM Not yet, it is a new device.
 
  4.00 out of 4
1/22/2023 6:46:54 PM dropped offline stated no hard drive
 
  3.00 out of 4
10/23/2021 12:38:27 PM Slow to connect to the internet
 
  3.00 out of 4
11/11/2022 2:52:56 PM Computer has been running slow lateley. Sometimes the monitor goes dark
 
  3.00 out of 4
2/22/2020 7:43:39 PM Just purchased so not enough experience with it to evaluate.
 
  3.00 out of 4
11/17/2019 9:27:11 AM Not as fast loading as I would have expected
 
  3.00 out of 4
11/24/2019 4:39:11 PM new computer so not sure if my answer will be the same after I use it for a while. This computer has microsoft 10 install which I'm not suer I like. doesn't seem user friendly. takes lots of steps to get email and tools that I'm use to using in microsoft 7
 
  3.00 out of 4
11/23/2019 1:34:45 PM It's brand new. Don't know yet!!
 
  3.00 out of 4
5/27/2022 1:25:36 PM Hard drive failed and was replaced last week. Otherwise very satisfied with this laptop
 
  3.00 out of 4
10/6/2022 1:44:11 PM Do not use it for a lot of activities
 
  3.00 out of 4
1/4/2020 10:34:11 AM I'm new to Windows 10 and am still learning the system.
 
  3.00 out of 4
1/6/2020 3:04:28 PM Only had it 1 day
 
  3.00 out of 4
4/15/2020 1:54:40 PM its not as fast as we would like it.
 
  3.00 out of 4
4/23/2020 12:14:07 PM Satisfied so far that it did a scan
 
  3.00 out of 4
3/19/2020 4:12:40 PM Not sure. I just got it.
 
  3.00 out of 4
3/20/2020 12:14:53 PM i dont know i just downloaded it
 
  3.00 out of 4
6/4/2020 8:16:16 PM Having some probs with download.
 
  3.00 out of 4
6/13/2020 1:02:51 AM to soon just purchased it
 
  3.00 out of 4
6/25/2020 2:53:16 PM New to me. Still deciding.
 
  3.00 out of 4
10/22/2020 8:15:22 PM Got a couple viruses and computer was running really slow. Then had to do a factory Windows Reboot
 
  3.00 out of 4
10/28/2020 9:21:33 PM This is a brand new computer
 
  3.00 out of 4
12/1/2020 11:02:54 AM just purchased it
 
  3.00 out of 4
5/12/2020 5:49:22 PM It is new
 
  3.00 out of 4
8/24/2020 6:05:30 PM New, so far so good
 
  3.00 out of 4
8/17/2020 3:56:32 PM just started using it so don't know how I'll like it.
 
  3.00 out of 4
3/10/2021 6:56:37 PM New
 
  3.00 out of 4
1/24/2021 11:46:58 AM This is a relatively new laptop and has not been setup or used until now. I think it works just fine but want it protected with my PC Matic subscription.
 
  3.00 out of 4
2/7/2021 1:15:18 PM New setting up having trouble adding Express VPN eic. due to having to use MS EDGE having some kind of S control on adding apps that are not microsoft products don't understand taking block off still didn't let me install VPN that I want
 
  3.00 out of 4
2/12/2021 2:02:23 PM simple light and fast little computer with solid state memory
 
  3.00 out of 4
2/16/2021 10:27:51 AM still learning Windows 10
 
  3.00 out of 4
6/26/2021 5:32:21 AM it does what i need it to do.
 
  3.00 out of 4
6/26/2021 7:58:23 PM just bot... BUT in process ofsetting up MicroSoft's Windows 10 "S" BLOCKED ALL ATTEMPTS AT INSTALLING THIS or any other "non-approved" software!!! Took 3 hours to figure out to get around yet another Big Greedy American Corp's deal-only-with-us anti-trust abuseware!! BLESS U folks at PC Matic... a true all-American company that hasn't (yet?) been corrupted by greed & control over others.
 
  3.00 out of 4
7/21/2021 3:01:33 PM new PC
 
  3.00 out of 4
12/26/2020 4:09:24 PM Just got it...I will be able to evaluate it better after some use.
 
  3.00 out of 4
3/20/2021 8:15:54 PM Not sure what is happening or if PCMatic recognizes my device. I shall persevere. Not exactly an expert with computers. This device is new.
 
  3.00 out of 4
3/21/2021 10:04:07 PM just got it
 
  3.00 out of 4
4/6/2021 2:21:48 PM Just wish the keys lettering was darker and bigger.
 
  3.00 out of 4
4/20/2021 8:08:58 PM I just got it but it seems to be working good!
 
  3.00 out of 4
5/3/2021 10:28:09 AM W10 is intrusive
 
  3.00 out of 4
7/27/2021 11:10:46 PM keeps resetting system software
 
  3.00 out of 4
8/2/2021 12:03:59 PM freezes sometimes.
 
  3.00 out of 4
8/4/2022 6:25:47 AM Just started. Still scanning my laptop.
 
  3.00 out of 4
6/28/2022 6:40:39 AM It's ok. It is the best laptop I could afford.
 
  3.00 out of 4
12/21/2021 5:11:55 PM It is slow
 
  3.00 out of 4
12/31/2021 11:27:40 AM Since I purchased this laptop, I have had to reset it 2x due to total crash.
 
  3.00 out of 4
6/18/2022 3:03:09 PM runs very slow
 
  2.00 out of 4
3/2/2022 10:39:00 AM To darn many notifications which I deem worthless
 
  2.00 out of 4
2/27/2021 8:15:42 AM color of the keyboard is impossible to see? whos idea was it to make dark grey letters on grey keys with no backlight/ Just silly
 
  2.00 out of 4
5/5/2020 2:43:57 PM very slow internet
 
  2.00 out of 4
4/5/2020 1:57:24 PM Didn't like the microsoft s-mode, and edge platform
 
  2.00 out of 4
9/9/2021 11:16:01 AM it keep locking up
 
  1.00 out of 4
10/9/2021 8:20:37 PM I was recently a victim of a scam and a hacker was in my computer
 
  1.00 out of 4




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