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Satisfaction

And Performance Reviews

Welcome to the PC Matic Satisfaction Reviews. We have the largest PC customer satisfaction database in the world consisting of user performance ratings as well as comments related to PC satisfaction. We hope this helps everyone make more informed PC purchase decisions.

Welcome to the Dell Satisfaction Reviews

See below results for reviews relating to DELL inspiron 5720.

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Dell

DELL inspiron 5720 Satisfaction Reviews

Average Satisfaction
 
  3.19 out of 4

Percent Freezing
26%

Percent Slow
50%
Make
DELL
Model
inspiron 5720
PC Type
Portable
Total Votes: 1508
3%
 
10%
 
53%
 
35%
 


Date Comments Satisfaction
7/29/2021 3:14:53 PM been a few years that i have pcmatic and have no problems at all what a relife that has been
 
  4.00 out of 4
2/12/2021 7:27:59 PM only had it in for repairs once
 
  4.00 out of 4
12/8/2020 9:31:05 AM Has been great.
 
  4.00 out of 4
4/6/2019 7:45:29 PM I have had it a long time; it has been good to me!
 
  4.00 out of 4
6/5/2019 5:42:38 PM Trust PCMATIC 100%
 
  4.00 out of 4
6/20/2019 3:54:43 PM Love PCMatic Refer all my family & friends and all on facebook.
 
  4.00 out of 4
12/30/2018 8:47:47 PM It's paied for.
 
  4.00 out of 4
3/21/2019 10:18:02 PM
 
  4.00 out of 4
3/5/2018 12:00:43 PM I have had no problems so far.
 
  4.00 out of 4
2/9/2018 3:25:34 PM was a little slow not now turn blue at times on FB
 
  4.00 out of 4
4/9/2018 10:52:40 AM New service too soon to tell!?
 
  4.00 out of 4
1/16/2018 10:59:55 AM I don't use this lap top as much as I do my home computer
 
  4.00 out of 4
6/5/2017 3:46:03 PM VERY SIMPLE PROCESS TO PURCHASE AND INSTALL.
 
  4.00 out of 4
2/5/2017 8:14:49 PM the flashing items was cool ouo
 
  4.00 out of 4
6/11/2016 10:34:49 AM Runs well speed is good and easy to use
 
  4.00 out of 4
6/11/2016 2:30:34 PM great program
 
  4.00 out of 4
6/29/2016 4:26:15 PM working great now
 
  4.00 out of 4
4/13/2016 5:03:29 PM Sometimes runs slowly.
 
  4.00 out of 4
4/19/2016 7:36:58 PM Best computer I have ever used.
 
  4.00 out of 4
1/12/2016 3:54:43 PM i dont like windows 10
 
  4.00 out of 4
1/26/2016 9:59:00 AM this is an os reinstall
 
  4.00 out of 4
8/24/2015 4:16:49 PM Just getting started , So far so good !!
 
  4.00 out of 4
11/2/2015 3:25:28 PM great job
 
  4.00 out of 4
6/19/2015 10:14:43 PM I wish you could develop a really good pop-up blocker. Otherwise, you are great.
 
  4.00 out of 4
11/11/2014 7:43:38 PM only problem with it is now it is stalling alot
 
  4.00 out of 4
7/28/2014 9:04:34 AM First time with PC matic; easy to use and I hope to continue with PC matic vs. the others. Used McAfee before.
 
  4.00 out of 4
7/30/2014 9:41:20 AM It is a Dell Inspiron i7.
 
  4.00 out of 4
3/21/2014 1:30:12 AM seems to work good
 
  4.00 out of 4
3/27/2014 9:43:08 PM I just purchased today so no problems so far
 
  4.00 out of 4
4/11/2014 10:34:43 PM Newest of my dells. Win 8. A learning experience that needs protecting in this new "Free Download" destructiv software some pigs are making a living off of. I just lost my Dell 8100 Win 7 64bit to a virus or malware. Norton and Systems Mechanic didn't save it. I'm hoping PCMATIC will kick butt and bring it back.
 
  4.00 out of 4
4/25/2014 11:53:42 AM pc seems very good but i don't like windows 8..XP was great BUT!
 
  4.00 out of 4
5/5/2014 9:32:49 PM yes
 
  4.00 out of 4
3/7/2013 8:55:30 AM df
 
  4.00 out of 4
2/21/2013 3:01:26 PM 1
 
  4.00 out of 4
9/29/2012 4:39:38 PM Slow computer
 
  4.00 out of 4
2/19/2013 9:18:14 PM This is a high-end computer with which I could not be more satisfied nor impressed.
 
  4.00 out of 4
11/12/2017 12:15:45 AM New SSD makes aging system much better!
 
  4.00 out of 4
10/11/2013 1:10:13 AM love it although lately I have been having issues with pop ups
 
  4.00 out of 4
1/7/2013 6:09:20 AM GREAT
 
  4.00 out of 4
1/11/2013 6:10:01 PM na
 
  4.00 out of 4
2/17/2013 8:48:04 PM .
 
  3.00 out of 4
5/18/2022 5:08:41 PM I guessed on the purchase date
 
  3.00 out of 4
9/14/2022 1:46:34 PM locks up sometimes.
 
  3.00 out of 4
5/22/2014 9:20:53 PM I get an DLL error every time the computer is turned on.
 
  3.00 out of 4
2/22/2013 3:09:09 PM It is a replacement for a broken one so we just got it and don't know much about it.
 
  3.00 out of 4
8/28/2012 10:30:37 PM brand new...initial check
 
  3.00 out of 4
3/16/2013 7:21:08 AM I don't know at this pooint how the computer is working - wish you would send this survey via email. My computer was running very slowly and freezing up - I hope this work.
 
  3.00 out of 4
5/21/2013 5:26:44 AM Just starting to use this. Installation is very easy.
 
  3.00 out of 4
1/3/2013 2:25:15 PM slow/ delays sometimes
 
  3.00 out of 4
10/24/2013 12:58:06 PM s
 
  3.00 out of 4
10/31/2013 10:18:17 PM Its been good.
 
  3.00 out of 4
7/10/2013 12:52:24 AM I'm hoping that this will make my computer faster and downloads quicker.
 
  3.00 out of 4
7/14/2013 9:06:23 PM Seems severall *.dll files did not download to this computer.
 
  3.00 out of 4
7/23/2013 3:43:27 PM Only six months old and always worked to my satisfaction until recenly
 
  3.00 out of 4
7/19/2014 4:49:41 PM Computer is 4 mo. old.Just had to have the hard drive replaced it was defective.Don't know if it will lock up and need frequent reboots now.
 
  3.00 out of 4
12/26/2013 6:27:10 PM will have to try it out did not as of now
 
  3.00 out of 4
1/7/2014 4:48:20 PM We just got it so don't know much yet.
 
  3.00 out of 4
1/18/2014 9:04:19 PM y
 
  3.00 out of 4
7/6/2014 9:56:20 PM I just purchased it so I'm not sure yey
 
  3.00 out of 4
7/14/2014 11:42:27 AM Got bad malware. could not get rid of it
 
  3.00 out of 4
6/4/2014 8:55:39 PM Dell gave me great support until I updated to Windows 8.1. But, i still lik this LT
 
  3.00 out of 4
6/14/2014 10:01:37 AM slow stsrt up
 
  3.00 out of 4
8/11/2014 4:43:02 PM Generally satisfied. A bit slow on startup. Mouse has to be reset periodically.
 
  3.00 out of 4
8/21/2014 3:48:47 PM can not rate yet. just purchased program
 
  3.00 out of 4
8/22/2014 9:19:36 PM It has served well as a tool for school.
 
  3.00 out of 4
8/25/2014 10:57:48 PM difficulty with iternet and potups
 
  3.00 out of 4
8/26/2014 6:55:30 PM Takes a long time to connect to the wireless home network, even though it has and I7 core processor
 
  3.00 out of 4
9/21/2014 2:03:15 PM Cant really answer, this window popped up before we could use computer again post scan
 
  3.00 out of 4
9/24/2014 9:26:28 AM Its slow to upload
 
  3.00 out of 4
10/10/2014 1:12:40 PM slow to boot up -slow to manage internet
 
  3.00 out of 4
10/15/2014 12:25:42 PM I've been told there is a "trojan" on this computer.
 
  3.00 out of 4
7/5/2015 3:24:30 PM To early to tell
 
  3.00 out of 4
3/21/2015 1:06:56 AM It seems to have problems with memory when I am using dreamweaver and doing find and replace
 
  3.00 out of 4
3/27/2015 10:53:27 AM This is our primary computer
 
  3.00 out of 4
2/20/2015 4:41:34 PM replaced C drive recently
 
  3.00 out of 4
3/5/2015 6:51:28 PM It seems slow at times and Iget alot of pop-up windows when on the internet.
 
  3.00 out of 4
10/22/2014 8:28:46 PM First day using it
 
  3.00 out of 4
11/5/2014 2:58:49 PM I bought PC Matic for 5 computers. This is the only one that seems to work with PCmatic
 
  3.00 out of 4
11/10/2014 9:55:38 AM running slow and pop-ups
 
  3.00 out of 4
11/10/2014 11:04:42 AM i keep getting unwanted pop ups
 
  3.00 out of 4
6/3/2015 3:32:18 PM It locks up all the time or stops running
 
  3.00 out of 4
1/29/2016 9:04:18 AM I would like to be able to print information, but the drivers do not work. Also, when I type letters they jump off screen!
 
  3.00 out of 4
3/1/2016 4:09:50 PM Usb mouse is not working now and then
 
  3.00 out of 4
12/16/2015 2:12:06 PM very satisfied
 
  3.00 out of 4
12/18/2015 6:57:28 PM computer was hacked and recovered original set-up.
 
  3.00 out of 4
4/19/2016 8:14:54 PM I had to format the entire system and reload the os
 
  3.00 out of 4
8/15/2016 11:56:14 AM I feel the stability should be better; I get vertical lines on the screen making it impossible to use the mouse
 
  3.00 out of 4
3/13/2016 12:15:36 PM I dont use it very much at home 'due to being on one all day at work
 
  3.00 out of 4
4/13/2016 8:26:32 AM Would be helpful to explain how to white list and setup the advanced option to allow certain applications and functionality on certain websites.
 
  3.00 out of 4
10/10/2016 6:12:13 PM na
 
  3.00 out of 4
12/8/2016 12:12:52 PM cant get chrome to open
 
  3.00 out of 4
3/3/2017 11:06:20 PM Can be better with your help!
 
  3.00 out of 4
9/2/2016 7:20:28 PM I installed from reciept Super Shield but it made close internet explorer and the reciept page. I wasn't able to install the magnum service as far as I know and I don't see it anywhere. You have to do better in making clear and avialible the downloads that I piad extra for. Some how it needs to be clearer to me.
 
  3.00 out of 4
4/11/2017 9:50:53 PM Has been reliable EXCEPT recently after a storm
 
  3.00 out of 4
5/31/2017 3:57:40 PM Just starting . Check in later Ray
 
  3.00 out of 4
7/12/2017 9:32:25 AM seems slow
 
  3.00 out of 4
5/8/2017 12:22:10 PM this is the 1st time I am using pc matic
 
  3.00 out of 4
5/12/2017 10:43:10 PM How do I eliminate the viruses found?
 
  3.00 out of 4
10/10/2017 11:40:08 PM Intel 2.0 boost stops working fro time to time.
 
  3.00 out of 4
10/18/2017 11:53:10 PM i like it for what i have to do
 
  3.00 out of 4
2/10/2018 8:55:29 PM often hangs up, curser jumps to another location, sometimes will not let me copy and paste.
 
  3.00 out of 4
2/26/2018 10:49:57 PM Old computer but I have kept it sharp.
 
  3.00 out of 4
4/14/2018 1:40:38 PM Very Slow
 
  3.00 out of 4
4/24/2018 3:03:23 PM to soon to know
 
  3.00 out of 4
5/3/2018 4:36:40 PM I am only guessing that I am satisfied so far because it asked me before I could even see the results report.
 
  3.00 out of 4
3/21/2018 3:32:35 PM This was passed down to me. It only runs Windows 7; not sure how big its memory is.
 
  3.00 out of 4
5/18/2018 10:38:43 AM Screen is too sm all.
 
  3.00 out of 4
8/17/2018 5:22:20 PM I'm on the fence. Difficult to get all my programs installed again after new hard drive.
 
  3.00 out of 4
8/19/2018 3:12:16 PM Had to reformat my laptop and now am getting it back up to speed.
 
  3.00 out of 4
10/3/2018 10:08:14 PM not had it long enough to completely evaluate. Do not know when it was originally purchased or by whom.
 
  3.00 out of 4
10/18/2018 7:52:06 PM I LIKE THIS COMP. IT IS PAID FOR
 
  3.00 out of 4
2/22/2020 10:07:59 AM Thanks for the help.
 
  3.00 out of 4
2/11/2019 11:16:00 AM Trouble with printer drivers-had to deinstall/reinstall drivers
 
  3.00 out of 4
7/25/2019 2:13:40 PM had it for a long time, still aok
 
  3.00 out of 4
5/5/2019 12:11:46 PM I have had problems with the perforance every once in a while. Sometimes it is very bad like extra slow boot up and very slow moving from site to site or page to pade and sometimes hard to connect to internet. I have had the computer for a couple years and do like it and want to keep it.
 
  3.00 out of 4
6/30/2020 3:22:20 PM just runs slow
 
  3.00 out of 4
4/23/2020 9:26:00 PM This computer itself is fine except that it runs slowly. I am disgusted that Microsoft no longer supports Windows 7, but I do not want to upgrade to Windows 10 because of their annual fee for it.
 
  3.00 out of 4
5/10/2020 9:21:50 PM runs terrible slow
 
  3.00 out of 4
3/13/2021 3:12:47 PM Had to replace the drive and motherboard after my daughter spilled water on the keyboard.
 
  3.00 out of 4
1/12/2013 8:09:50 PM wi-fi drops out
 
  3.00 out of 4
9/7/2021 3:26:27 PM It has worked good untill lately and seems very slow
 
  3.00 out of 4
6/5/2021 12:35:18 AM runs very slow ads keep popping up all the time yesterday got message that ip address may have been used for sites risking identenity theft
 
  2.00 out of 4
9/10/2013 5:19:56 PM Most issues have to do with getting and keeping a link to my in-home WiFi.
 
  2.00 out of 4
4/23/2021 6:08:04 PM very slow start up and just slow
 
  2.00 out of 4
5/30/2020 6:14:45 PM runs slow,takes long time to open files or sites
 
  2.00 out of 4
6/9/2020 10:57:01 AM sometimes it is very slow. Videos take forever to play while on Facebook.(If they play at all)Got the generic log in the other day. Not my profile, so no access to my programs and files. Shut down and re-booted and got my log in.
 
  2.00 out of 4
5/7/2020 1:49:57 AM No phone number --- for access; I tried to communicate with your inaminate thing --- no place to type ... YOU NEED TO ADD ... '' OTHER '' ... COMPUTER RUNNING SLOWLY --- I DO NOT KNOW ...
 
  2.00 out of 4
12/9/2020 8:27:48 AM Sluggish, frequent long delays in app behavior, as if something running in background
 
  2.00 out of 4
1/11/2019 6:44:33 PM slow,
 
  2.00 out of 4
11/4/2018 3:39:20 PM slo
 
  2.00 out of 4
11/7/2018 8:13:03 AM it has gotten much slower in the past 6 months
 
  2.00 out of 4
7/15/2018 5:42:15 PM Very Slow
 
  2.00 out of 4
1/22/2018 9:53:24 PM very slow
 
  2.00 out of 4
1/26/2018 3:54:46 PM still dont know because havnt completed first run. do i have to do this every time?
 
  2.00 out of 4
1/29/2018 1:54:52 PM old and hardware components failing
 
  2.00 out of 4
1/18/2018 10:51:24 AM Having a lot of trouble getting it to scan computer
 
  2.00 out of 4
4/10/2018 10:37:55 AM i am looking for a new laptop as this one is getting old
 
  2.00 out of 4
5/16/2017 7:26:23 PM Is PC Matic installed? How do I add a second computer? PC Matic found viruses. How do I get rid of them?
 
  2.00 out of 4
5/27/2017 11:55:04 AM relatively slow with frequnt 1 - 3 minute pauses
 
  2.00 out of 4
7/24/2017 9:10:46 PM slow to start
 
  2.00 out of 4
1/9/2017 10:09:12 PM It has been slowly shutting down on itself for years. Whatever can help it work would be greatly appreciated.
 
  2.00 out of 4
9/10/2016 4:49:12 PM It's a great computer, but it's so slow booting up and sometimes when running. Very frustrating...
 
  2.00 out of 4
3/5/2017 1:21:15 PM windows is bloking pcmatic because of signatures
 
  2.00 out of 4
6/15/2016 11:22:53 AM runs on the slow side.
 
  2.00 out of 4
8/8/2016 12:29:45 PM very slow
 
  2.00 out of 4
4/23/2016 7:14:28 AM sometimes it is very slow
 
  2.00 out of 4
5/22/2016 1:23:18 PM has crashed twice
 
  2.00 out of 4
1/27/2016 3:31:47 PM Many hardware problems.
 
  2.00 out of 4
1/13/2016 9:23:14 AM excessive shut down and lock downs
 
  2.00 out of 4
7/18/2015 2:11:46 AM Windows 8 is a horrible operating system.
 
  2.00 out of 4
7/25/2015 10:59:24 AM freezing up
 
  2.00 out of 4
7/29/2015 12:01:01 AM slow download speed
 
  2.00 out of 4
8/6/2015 7:22:38 PM had to reset back to factory default settings, microsoft updates affect wireless connectivity dell support on retainer
 
  2.00 out of 4
8/16/2015 1:49:38 PM When it sleeps, it gets "frozen" and you have to take the battery out to get it going again. The sound sometimes works and other times does not.
 
  2.00 out of 4
10/8/2015 7:40:28 PM Sometimes videos fail to play and take multiple attempts to load them. Computer runs slowly even with 8GB ram...
 
  2.00 out of 4
2/15/2016 10:23:42 AM Computer is very slow, hangs up and frequently will not play video. Having a problem with adobe shockwave
 
  2.00 out of 4
12/8/2015 3:14:22 PM Trouble reading CDs and memory stigks
 
  2.00 out of 4
4/26/2015 9:06:31 PM When I do a search, it always has an option to buy more service. I already paid for the service.
 
  2.00 out of 4
5/15/2015 5:19:27 PM slow to start
 
  2.00 out of 4
5/28/2015 12:42:18 AM it is becoming very slugish and slow
 
  2.00 out of 4
11/7/2014 6:17:14 PM Takes long to open up apps. freezes quite often. very slow when on-line.
 
  2.00 out of 4
10/25/2014 11:22:48 AM Dell shipped this laptop with a very slow hard drive ... performance is severely affected. Plus, I have installed too many startup applications ...
 
  2.00 out of 4
10/30/2014 1:45:03 PM Can't find buton to fix problems after scan
 
  2.00 out of 4
3/12/2015 4:12:32 PM can't load some programs
 
  2.00 out of 4
4/4/2015 2:31:25 PM Crashes and taken over by malware
 
  2.00 out of 4
12/10/2014 9:52:27 AM It just shut itself off and was unable to boot while it was turned OFF overnight. What happened since my last successful boot-up yesterday?
 
  2.00 out of 4
7/5/2015 6:50:29 PM dont like the new windows
 
  2.00 out of 4
2/17/2015 9:57:29 AM slow and locks up
 
  2.00 out of 4
10/3/2014 3:20:02 PM blue sceen of death, freezes, lots of restarts
 
  2.00 out of 4
11/13/2014 8:25:02 AM I knew it had been infeced with a virus and malware. Pop-ups and ads were a problem.
 
  2.00 out of 4
9/12/2014 7:07:18 AM gets lots of pop up webpages when online
 
  2.00 out of 4
5/15/2014 2:51:42 PM at times computer runs slowly - often loses connectivity with router even when other computers maintain connectivity - screen is distorted (as of March 2014)
 
  2.00 out of 4
7/3/2014 11:19:58 AM It's slow. the touch pad is easily bumped by your hands,etc.
 
  2.00 out of 4
8/6/2014 3:41:21 AM Runs very slow!
 
  2.00 out of 4
7/17/2014 7:23:08 AM just installed it
 
  2.00 out of 4
7/12/2014 1:18:42 PM We love Dell products however the computer itself is running very slow.
 
  2.00 out of 4
5/2/2014 3:28:42 PM KEEPS STOPPING WHILE TRYING TO DO A FUNCTION
 
  2.00 out of 4
1/27/2014 8:24:27 AM I keep getting file error while running the program. I have also had to reinstall the three times. It keeps getting stuck at the run scan screen.
 
  2.00 out of 4
3/12/2014 2:11:20 AM just installed do not know yet.
 
  2.00 out of 4
12/11/2013 6:01:29 AM runs to slow and loads slow
 
  2.00 out of 4
8/30/2012 9:32:52 PM Typing anything !!! losing the pages, often !!! Getting OTHER pages I do NOT want on my screen !!! I have ALWAYS BOUGHT A MAC MACHINE ... JUST TYPING THIS, i WAS KNOCKED OFFFFFFFFF TO ANOTHER ... OPTION !!! INCREDIBLE !!! FIX THESE DISCREPANCIES AND GIVE ME LARGER TYPE; I AM AGE 66 ... NOT AGE 16 !!!!!!!!!!!!!!!!!!!!!!!!!!!! WHEN I CLICK SAVE THERE IS NO CONOFIRMATION OF SAVING !!!
 
  2.00 out of 4
10/31/2022 8:56:41 PM Its old, ready for new.
 
  2.00 out of 4
1/15/2023 9:02:52 PM lock up all the time
 
  2.00 out of 4
2/25/2014 9:31:27 AM This computer has so many popups, it is almost impossible to use. Please help me.
 
  1.00 out of 4
9/20/2014 4:54:53 PM slow, difficult to use, many issues
 
  1.00 out of 4
11/15/2014 10:17:05 PM pop up crap and you can open the internet for extra windows opening..over all this machine if full of problems and has been since day 1.
 
  1.00 out of 4
7/27/2014 11:29:15 AM Hate Windows 8
 
  1.00 out of 4
2/6/2016 12:10:11 PM cannot get rid of super optimizer
 
  1.00 out of 4
1/25/2016 10:09:53 PM Never seems to connect to internet smoothly
 
  1.00 out of 4
4/13/2017 4:40:35 AM slo
 
  1.00 out of 4
4/30/2017 5:13:22 PM The computer runs extremely slow and it takes several minutes for applications to start.
 
  1.00 out of 4
4/10/2017 8:42:55 AM slow to start and function
 
  1.00 out of 4
10/25/2017 7:06:43 PM slow. problems with cursor jumping around and deleting letters.
 
  1.00 out of 4
11/10/2017 12:08:01 AM I have not tested it yet. I was not happy prior to scan... Email was not working for outlook.
 
  1.00 out of 4
12/26/2017 7:33:10 PM After rebooting, computer gets very slow after about 3 hours of use. I do genealogy research and open & close the same 10 data files many times as only two can be open at the same time.
 
  1.00 out of 4
10/9/2020 5:50:55 PM Keeps crashing
 
  1.00 out of 4
8/3/2021 6:19:10 PM very slow
 
  1.00 out of 4




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