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Welcome to the HP Satisfaction Reviews

See below results for reviews relating to HP laptop 17-by0xxx.

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HP laptop 17-by0xxx Satisfaction Reviews

Average Satisfaction
 
  3.38 out of 4

Percent Freezing
12%

Percent Slow
30%
Make
HP
Model
laptop 17-by0xxx
PC Type
Portable
Total Votes: 2589
3%
 
5%
 
44%
 
48%
 


Date Comments Satisfaction
11/28/2018 4:21:25 PM GOOD JUST RECEIVED FOR CHRISTMAS 2018 PRESENT AND INSTALLLED THE PC MATIC FIRST THING AND RAN A FULL SCAN OF THIS BRAND NEW COMPUTER LAPTOP.
 
  4.00 out of 4
11/27/2018 4:14:03 PM So far so good.
 
  4.00 out of 4
1/15/2019 9:46:45 AM brand new out of box
 
  4.00 out of 4
1/14/2019 12:51:16 PM i like it very much
 
  4.00 out of 4
1/17/2019 6:19:29 PM New PC
 
  4.00 out of 4
1/17/2019 1:27:59 PM Brand New, Bought this am.
 
  4.00 out of 4
11/25/2018 3:40:46 PM it's brand new
 
  4.00 out of 4
12/7/2018 8:01:43 AM Having issues all the time with this pc somedays can't get it to do anything
 
  4.00 out of 4
12/6/2018 1:16:43 PM just purchased
 
  4.00 out of 4
12/6/2018 5:11:32 PM Easy to use.
 
  4.00 out of 4
11/30/2018 7:17:57 PM Brand new computer this software is the first thing i've done.
 
  4.00 out of 4
1/26/2019 9:18:51 AM This computer is generally easy to use and dependable.
 
  4.00 out of 4
12/3/2018 7:42:00 PM i have this on all my pc
 
  4.00 out of 4
12/2/2018 1:58:29 PM new
 
  4.00 out of 4
12/3/2018 1:10:26 PM computer is new
 
  4.00 out of 4
12/1/2018 6:17:34 PM This is my first attempt of using it. So, you may want to ask me this question again later.
 
  4.00 out of 4
11/19/2018 9:04:32 AM I juat got this new computer, so it is running great. I feel very secure knowing that PC Matic has my back.
 
  4.00 out of 4
11/20/2018 12:37:28 PM This is my new computer and I am gtrying to get it registered to my contract. I was instructed to click scan and it identified the new HP Notebook laptop.
 
  4.00 out of 4
11/17/2018 9:18:32 AM i use pc matic on all my computers. this really keeps them running like new
 
  4.00 out of 4
2/27/2019 12:15:30 PM My PC is brand new.
 
  4.00 out of 4
2/22/2019 8:21:31 AM Brand New Computer
 
  4.00 out of 4
11/24/2018 12:50:41 PM This is a new computer
 
  4.00 out of 4
11/24/2018 3:07:02 PM it's new
 
  4.00 out of 4
11/16/2018 11:52:48 PM I am a returning customer. The reason I cancelled the first time was we gave our lap top to family. I was expremely satisfied with the service. I still am.
 
  4.00 out of 4
8/18/2019 12:22:11 PM New purchased last week.
 
  4.00 out of 4
11/13/2018 3:47:07 PM Brand new
 
  4.00 out of 4
11/10/2018 1:25:15 PM Brand New Today
 
  4.00 out of 4
9/17/2018 5:25:24 PM only month old
 
  4.00 out of 4
9/4/2018 9:00:04 AM New one. enjoy setting one up
 
  4.00 out of 4
2/19/2019 6:24:45 PM This computer is brand new
 
  4.00 out of 4
10/29/2018 9:32:46 PM It is new.
 
  4.00 out of 4
12/23/2018 5:13:31 PM I just bought it, It seems to be working great.
 
  4.00 out of 4
12/22/2018 4:39:47 PM It is new I hane't had it long
 
  4.00 out of 4
9/27/2018 10:37:16 PM this is a brand new computer laptop for me...I'm looking forward to it's increased speed in processing
 
  4.00 out of 4
8/9/2018 8:58:35 PM just purchased it
 
  4.00 out of 4
8/9/2018 3:40:31 PM New computer
 
  4.00 out of 4
8/7/2018 6:19:36 PM Brand New- Gift from wife.
 
  4.00 out of 4
8/6/2018 10:24:20 AM This is a new computer
 
  4.00 out of 4
12/15/2018 2:09:18 PM Is fast and up to date
 
  4.00 out of 4
10/23/2018 2:36:23 PM It's brand new.
 
  4.00 out of 4
8/29/2018 9:25:25 AM New computer
 
  4.00 out of 4
7/9/2018 12:32:32 AM Just bought it today, haven't kicked the tires very hard yet.
 
  4.00 out of 4
12/9/2018 9:06:08 PM Best product for the money
 
  4.00 out of 4
10/4/2018 11:46:07 AM My father turned me on to your product a few years ago and I can honestly say this is the best product on the market!
 
  4.00 out of 4
6/20/2018 3:11:00 PM Brand new ... so far so good.
 
  4.00 out of 4
7/28/2018 10:42:42 AM Brand New Purchase
 
  4.00 out of 4
7/30/2018 11:03:37 PM this laptop is brand new 7 30 18
 
  4.00 out of 4
7/29/2018 11:32:38 PM Brand new computer
 
  4.00 out of 4
7/16/2018 6:44:35 PM New computer, purchased today July 16, 2018
 
  4.00 out of 4
7/14/2018 12:54:29 PM Just bought it 7/13.
 
  4.00 out of 4
6/3/2018 5:21:14 PM its brand new today
 
  4.00 out of 4
5/26/2018 11:41:14 AM new
 
  4.00 out of 4
11/22/2020 6:50:12 AM Had it for years, keeps me up and running...
 
  4.00 out of 4
10/2/2020 10:48:28 PM GREAT
 
  4.00 out of 4
4/30/2019 5:12:23 PM running good thank you
 
  4.00 out of 4
10/14/2020 8:19:03 AM Mom's computer
 
  4.00 out of 4
12/15/2020 5:38:03 PM NO TRUBLE AT ALL
 
  4.00 out of 4
10/20/2020 5:36:45 PM OS rebuild completed.
 
  4.00 out of 4
1/1/2021 5:42:30 PM I was using Viper but when I saw the add for pcmatic I liked what I saw Thank you
 
  4.00 out of 4
12/31/2020 2:24:33 PM this computer is new
 
  4.00 out of 4
4/17/2019 11:46:41 AM Made in the USA
 
  4.00 out of 4
4/12/2019 12:42:59 PM I have heard good things about this product. I'm sold.
 
  4.00 out of 4
4/13/2019 12:02:03 PM first use new laptop
 
  4.00 out of 4
6/29/2019 10:38:38 AM Good laptop. Not the fastest processor but good anyway.
 
  4.00 out of 4
7/8/2020 11:57:40 AM Bought this computer a year ago and just now started to use it.
 
  4.00 out of 4
11/9/2020 2:05:10 PM This hasd been a good computer...core i5 processor. Never any problems.
 
  4.00 out of 4
7/12/2019 8:49:08 PM quick
 
  4.00 out of 4
4/24/2019 8:17:27 PM Just bought it today
 
  4.00 out of 4
4/22/2019 6:19:47 PM Brand New.
 
  4.00 out of 4
4/26/2019 5:44:21 PM Easy to use and excellent protection
 
  4.00 out of 4
9/11/2020 5:42:08 PM Love this program
 
  4.00 out of 4
5/23/2019 11:57:25 PM Thank you yall have saved my computers so many times This is all I use I 100% Trust yall.
 
  4.00 out of 4
5/14/2019 9:55:56 AM I just bought this laptop so needed to add the pcmatic to it.
 
  4.00 out of 4
10/4/2019 6:36:52 PM 3rd computer with PC Matic. Always happy with easy transfer of account to new lap tops.
 
  4.00 out of 4
2/21/2020 3:26:11 PM New computer.
 
  4.00 out of 4
9/10/2019 7:08:49 PM it works very well
 
  4.00 out of 4
3/5/2019 1:45:35 PM Just what I neaded for my business
 
  4.00 out of 4
3/5/2019 11:35:16 AM Just got it.
 
  4.00 out of 4
3/5/2019 1:34:01 PM Brand New, I just hope it meets my expectations.
 
  4.00 out of 4
3/5/2019 5:29:34 PM BRAND NEW
 
  4.00 out of 4
2/27/2020 11:31:10 AM bought a year ago slowing down now
 
  4.00 out of 4
1/28/2019 5:47:42 PM This is a brand-new desktop, and PC Pitstop is the very first software package that I have installed, am lloking forward to pcMatic giving me many more yeasrs of outstanding service. Thanks, CHARLES MCCANDLESS
 
  4.00 out of 4
3/6/2019 6:23:23 PM it's new, so far very good
 
  4.00 out of 4
2/1/2019 5:45:46 PM brand new so just chose answers
 
  4.00 out of 4
2/4/2019 8:34:45 AM Have been using for apporoximately 6 months and love it
 
  4.00 out of 4
9/26/2019 10:24:12 AM looking forward to Ios compatibility
 
  4.00 out of 4
2/15/2019 5:25:57 PM it's new
 
  4.00 out of 4
10/16/2019 5:12:11 PM So far very satisfied. Just received it today,so not enough time yaet for me ot jump up and dow.
 
  4.00 out of 4
3/14/2020 7:22:56 PM Thank you your program is definitely helpimg this laptop.
 
  4.00 out of 4
3/16/2019 9:16:08 AM New Computer
 
  4.00 out of 4
3/19/2019 11:14:23 PM Great product
 
  4.00 out of 4
3/18/2019 3:44:36 PM Its a new laptop and I am just getting it setup with PC Matic, Office Products etc. Will let you know at a later date. Thanks
 
  4.00 out of 4
3/12/2020 1:48:12 PM great commericals
 
  4.00 out of 4
12/11/2019 2:34:06 PM It's new so it's still working correctly
 
  4.00 out of 4
12/11/2019 5:58:48 PM best pc ever
 
  4.00 out of 4
12/8/2019 7:41:18 PM ITS THE TITS BROSKI <3333
 
  4.00 out of 4
12/5/2019 2:23:48 PM Like the HP 17" laptop and really like PCMatic
 
  4.00 out of 4
5/30/2019 8:32:59 PM na
 
  4.00 out of 4
3/7/2019 8:41:36 PM new
 
  4.00 out of 4
5/6/2020 11:00:30 PM I had problems with connecting with my wireless router. I had to factory reset my laptop. Its now running. I have to start over again.
 
  4.00 out of 4
5/9/2020 12:52:48 PM it does everthing i want it to do
 
  4.00 out of 4
6/10/2020 9:18:24 AM It has all my desired features and is easy to use.
 
  4.00 out of 4
4/1/2020 4:58:52 PM Love it, run great!
 
  4.00 out of 4
3/31/2020 8:07:37 PM It is a year old .
 
  4.00 out of 4
12/20/2019 6:02:25 PM i had to recently have the software restored. it has a new day.
 
  4.00 out of 4
12/18/2019 4:13:47 PM 17 inch touch screen, full number pad on the right hand side, much better sound than my old one, intel pentium gold chip,
 
  4.00 out of 4
4/3/2019 7:40:34 PM brand new
 
  4.00 out of 4
4/4/2019 6:05:07 PM new computer
 
  4.00 out of 4
3/30/2019 3:04:45 PM new computer
 
  4.00 out of 4
4/1/2019 10:37:48 AM This is a newer PC. As with my first computer, I'll have to wait and see how this program does.
 
  4.00 out of 4
6/19/2019 11:31:22 AM I've only had it for a few weeks but so far so good! :*)
 
  4.00 out of 4
6/12/2019 7:33:54 PM I just bought it.
 
  4.00 out of 4
11/22/2019 6:30:43 AM have had no issues yet
 
  4.00 out of 4
3/26/2019 10:55:56 PM used many other programs which made everything run slow, PCmatic is by far the best program I have used, and I used every one of them at some time. Thanks for an outstanding product.
 
  4.00 out of 4
5/1/2020 12:24:00 PM good and reliable
 
  4.00 out of 4
3/27/2019 10:47:37 PM IT'S A NEW ONE, BUT I'VE HAD PC MATIC FR 4 YEARS OR SO, SO PCMATIC GOES ON THIS ONE TOO.
 
  4.00 out of 4
3/21/2020 10:40:17 AM Just downloaded we will see
 
  4.00 out of 4
2/14/2019 8:27:32 AM No viruses, have had no issues, very fast.
 
  4.00 out of 4
1/30/2020 9:05:39 AM So, far its been great for me.
 
  4.00 out of 4
2/6/2021 6:00:35 PM works well
 
  4.00 out of 4
11/22/2021 12:49:09 AM it is a great machine that u can make better
 
  4.00 out of 4
2/19/2022 10:01:59 AM fast working and touch screen
 
  4.00 out of 4
1/9/2022 2:44:24 PM This device works nicely.
 
  4.00 out of 4
3/10/2021 6:28:05 PM New Hard Drive and Battery.
 
  4.00 out of 4
3/14/2021 3:14:10 PM works well
 
  4.00 out of 4
8/10/2023 4:09:21 PM worked perfectly fine until it was recently upgraded to windows 11. Now its a lot slower and a lot of my browser folders didnt migrate over after i had to reload 11 with the recovery process.
 
  4.00 out of 4
6/12/2023 2:28:37 PM serves all my purposes
 
  4.00 out of 4
10/24/2022 4:49:53 PM updates frequently
 
  4.00 out of 4
1/21/2023 11:56:31 AM it works good
 
  4.00 out of 4
11/17/2022 8:58:08 PM For those of us that is on a budget, it is the right cost to afford
 
  4.00 out of 4
3/31/2023 5:56:29 PM N/A
 
  4.00 out of 4
1/4/2023 1:58:50 PM Do I have a license agreement and if I do, what is the number? It has been asked of me several times.
 
  3.00 out of 4
11/27/2022 5:12:01 PM It's a little slow
 
  3.00 out of 4
2/24/2023 5:11:27 PM One Drive seems to slow things down
 
  3.00 out of 4
5/2/2023 9:54:08 PM I do not like Windows 10. I loved Windows 7.
 
  3.00 out of 4
11/30/2022 2:55:00 PM I just had a brand new SS hard drive installed, the old one died
 
  3.00 out of 4
5/14/2022 10:29:48 AM with a recent microsoft update laptop crashed and I was forced to set back to factory. Lost everything on laptop. This was on May 12, 2022
 
  3.00 out of 4
5/17/2022 7:03:38 PM Just slow working
 
  3.00 out of 4
9/22/2023 7:37:28 AM still got infected
 
  3.00 out of 4
5/26/2023 9:43:15 PM slow running
 
  3.00 out of 4
8/15/2023 8:13:20 AM Istarted all over at this computer it was too slow
 
  3.00 out of 4
8/31/2023 4:20:29 PM This is my old laptop, which crashed after a forced Windows 11 upgrade happened. I replaced it with a 15-inch HP laptop, but I've decided to use its big screen for work projects in my home office. So, I'm going to start running PC Matic scans on it again, which used to make the PC run very slowly.
 
  3.00 out of 4
10/13/2023 12:04:29 PM not very well made. hinge problems
 
  3.00 out of 4
3/17/2020 7:49:53 AM too early to make any decisions about PCMATIC
 
  3.00 out of 4
2/10/2020 10:14:59 AM Just got it so satisfied so far.
 
  3.00 out of 4
3/16/2021 6:42:29 PM it does start very slowly at times and has to reboot as well as sooooooo many ad interuptions on the screen
 
  3.00 out of 4
8/8/2021 6:27:45 PM just had new hard drive put in it
 
  3.00 out of 4
8/29/2021 7:17:18 PM Not enough RAM for video production
 
  3.00 out of 4
10/7/2021 10:32:22 AM hard drive had to be replaced
 
  3.00 out of 4
9/30/2021 3:08:54 PM runs decent, could go faster but its fine.
 
  3.00 out of 4
2/22/2021 5:44:34 PM had a message in the scheduler saying: PCMaticUI-main.js.?32811? Line 17729 Error ; unable to get property of unidentified or null reference
 
  3.00 out of 4
12/30/2021 12:45:52 AM just got it 2 days ago, still learning my way around
 
  3.00 out of 4
1/26/2020 12:22:20 PM At times pc matic starts to load and then an error occurs.
 
  3.00 out of 4
1/23/2020 1:52:16 PM I have not used it much but so far so good.
 
  3.00 out of 4
1/23/2020 10:51:58 AM Shutdown is slow for a SSD based device when no changes to data have been made
 
  3.00 out of 4
2/9/2022 7:08:02 AM runs too slowly... is not as easy to operate as my older laptops
 
  3.00 out of 4
2/1/2021 8:35:29 PM lots of pop ups I hate bing!!
 
  3.00 out of 4
2/2/2021 12:23:56 PM very slow to start
 
  3.00 out of 4
7/6/2021 4:13:35 PM just runs slow
 
  3.00 out of 4
6/13/2021 6:12:24 PM I can't tell yet, I just downloaded it. I used the scan though and so far it took forever! I hope it doesn't always take so long?
 
  3.00 out of 4
2/3/2021 12:57:16 PM Just started using don't really have feedback yet.
 
  3.00 out of 4
7/4/2022 7:37:17 AM This was what was recommended to me.
 
  3.00 out of 4
6/21/2022 12:08:23 PM I like the size of the monitor and it has the capability to run my programs
 
  3.00 out of 4
11/12/2021 8:13:29 PM This computer was used and given to me as a gift. I have yet to find out how well it works.
 
  3.00 out of 4
11/8/2021 7:50:57 PM Slow operation
 
  3.00 out of 4
6/19/2020 6:16:04 PM Not happy with Win 10; I didn't see anything wrong with 7.
 
  3.00 out of 4
9/4/2020 12:03:38 PM I ran this scan at the request of PC matic support. SuperShield is blocking PC matic.
 
  3.00 out of 4
4/28/2020 9:58:46 AM Mew. Just received it. Not familiar with it yet.
 
  3.00 out of 4
4/29/2020 3:53:41 PM Runs slow
 
  3.00 out of 4
6/12/2019 10:52:28 PM I just got it today.
 
  3.00 out of 4
5/5/2020 9:44:20 AM It is a little slow
 
  3.00 out of 4
3/25/2019 7:57:03 PM I am just starting to use it.
 
  3.00 out of 4
5/1/2020 11:31:46 PM It appears to operate fine so far, atleast I think it does.
 
  3.00 out of 4
4/30/2020 7:17:22 PM slow boot up
 
  3.00 out of 4
6/13/2019 5:45:54 PM Used to a Mac so it's an adjustment.
 
  3.00 out of 4
6/9/2019 8:52:04 AM new...not able to provide a honest evaluation yet.
 
  3.00 out of 4
11/18/2019 2:07:25 PM The answer to the two questions below are: sometimes on running slow and on locking up; At times
 
  3.00 out of 4
6/20/2019 11:50:24 PM new to me
 
  3.00 out of 4
6/24/2019 3:31:33 PM new computer today, 06/24/2019
 
  3.00 out of 4
6/18/2019 11:17:55 PM It's new so, of course, I'm spending a lot of time setting it up -- and even MORE time removing all the Microsoft-is-in-charge-of-my-computer settings.
 
  3.00 out of 4
6/16/2019 5:10:51 PM PC Matic doing great job
 
  3.00 out of 4
5/10/2020 6:36:07 PM thank you for installing tthe program,I SPENT 2 DAYS trying to install, so ty again Joe
 
  3.00 out of 4
12/22/2019 6:59:06 PM new
 
  3.00 out of 4
4/3/2019 9:14:18 AM computer is new
 
  3.00 out of 4
5/13/2020 2:27:01 AM It's been running slower. The actual hardware - like the hinges - are cheap, but the screen is nice and big.
 
  3.00 out of 4
5/13/2020 9:19:06 AM New to PC Matic
 
  3.00 out of 4
12/19/2019 12:24:59 PM Just got it 24 hours ago. I will know more in the future.
 
  3.00 out of 4
12/14/2019 9:19:50 PM Just started using it
 
  3.00 out of 4
3/10/2019 6:49:29 PM i just bought it and it is just like my other 17 except New Hard Drive and Intel Core i5 8th Gen. I hope it exceeds all of my expectations.
 
  3.00 out of 4
5/8/2020 3:08:36 PM Pretty new. Not quite used to it yet
 
  3.00 out of 4
5/8/2020 7:53:46 PM It does ok.
 
  3.00 out of 4
5/8/2020 3:43:10 PM runs ok for the most part. I have a lot of pop ups and junk stuff that keeps coming thru
 
  3.00 out of 4
6/2/2019 11:37:39 AM just bought this computer
 
  3.00 out of 4
6/1/2019 12:16:43 PM It's a new PC and I haven't completely figured it out yet
 
  3.00 out of 4
12/8/2019 10:37:39 AM sometimes slower than anticipated - limiting fACTOR MAY BE THE INTERNET SERVICE and not the pc cpu itself ??
 
  3.00 out of 4
3/19/2019 2:59:19 PM Brand New, difficult to rate yet.
 
  3.00 out of 4
2/13/2019 3:26:27 PM It's new so I haven't had much of a chance to use it.
 
  3.00 out of 4
3/6/2020 9:12:04 AM sometimes slow
 
  3.00 out of 4
3/6/2020 9:37:11 PM We were concerned it might have been infected with malware.
 
  3.00 out of 4
10/16/2019 10:10:33 AM Have other anti virus installed. 2 other programs try to run and need subscription. Always need to run anti virus at start-up. Shuts down in middle of browsing web.
 
  3.00 out of 4
10/16/2019 12:46:47 PM how do I know I just opened up the box
 
  3.00 out of 4
9/27/2019 7:17:26 PM It is new to me. Learning Windows10.. Yikes
 
  3.00 out of 4
2/4/2019 11:16:55 AM brand new PC
 
  3.00 out of 4
2/4/2019 11:26:55 AM It does seem a little sloow for a brand new PC
 
  3.00 out of 4
4/18/2020 11:09:45 PM na
 
  3.00 out of 4
7/3/2019 8:39:13 PM this is the first program i have loaded and the report generator crashed.
 
  3.00 out of 4
4/13/2020 4:30:16 PM sometimes has hard time finding ausus
 
  3.00 out of 4
1/31/2019 2:06:37 PM this is brand new so , satisfaction,speed or issues are un known
 
  3.00 out of 4
12/7/2018 2:19:50 PM that some of my games wont work becus every thans to slow for my sistom
 
  3.00 out of 4
2/2/2019 8:51:32 PM don't know the computor yet it's new
 
  3.00 out of 4
2/14/2020 9:50:12 PM Gets laggy.
 
  3.00 out of 4
10/10/2019 7:25:38 PM Brand new machine as of 10/10/19.
 
  3.00 out of 4
2/28/2019 3:15:46 PM just set it up
 
  3.00 out of 4
1/30/2019 5:59:01 AM This computer is new. When using Office 365 I continue to experience slow or delayed performance with the program. And Adobe too.
 
  3.00 out of 4
2/12/2019 2:46:00 AM to new
 
  3.00 out of 4
2/24/2020 7:47:22 PM just starting to use
 
  3.00 out of 4
5/21/2019 8:25:46 AM It's new and I'm learning my way around in it!
 
  3.00 out of 4
2/7/2019 8:39:17 AM It is new, I have yet to have any issues.
 
  3.00 out of 4
2/4/2019 8:18:33 PM It's rlatively new and an update of my previous computer.
 
  3.00 out of 4
4/27/2019 4:20:51 PM brand new computer, second day using
 
  3.00 out of 4
4/26/2019 2:08:23 PM Its brand new so ask me again later
 
  3.00 out of 4
1/12/2020 6:34:29 PM It does what Im expect it to do.
 
  3.00 out of 4
1/8/2020 1:23:36 PM It's typical windows operating system, sluggish, prone to viruses and generally cumbersome, but we need at least one PC in the house.
 
  3.00 out of 4
1/5/2020 8:19:35 PM Has gotten blue screen foom time to time
 
  3.00 out of 4
4/12/2020 8:01:34 PM Just got it and ran it for the first time.
 
  3.00 out of 4
12/29/2019 8:29:24 PM It recently had to be rebooted after a update
 
  3.00 out of 4
12/30/2019 3:58:24 PM it has slowed down in recent months. start up is slower.
 
  3.00 out of 4
6/27/2019 6:29:45 PM I thought the initial license allowed me to download the software on 5 devices I only had it downloaded on 3, and when I attempted to add a 4th I received a message indicating I needed to upgrade my subscription to allow me to use it on up to 10 computers. So I paid the extra $50 but I'm not sure why that was necessary. Otherwise I like the product very much!
 
  3.00 out of 4
6/27/2019 11:50:53 PM I cannot decide because I have not used it long enough to determine if it has issues or not
 
  3.00 out of 4
7/18/2020 11:30:02 PM it's a bit slow for doing video editing
 
  3.00 out of 4
7/17/2019 5:16:15 PM New PC
 
  3.00 out of 4
7/1/2020 3:35:49 PM Dont know yet
 
  3.00 out of 4
7/5/2020 4:38:17 AM its new so not sure yet
 
  3.00 out of 4
4/10/2019 12:10:06 PM Please note: I am re-downloading PC Matic on this PC after it was returned to for disk problems (under warrenty). Thus some of the following questions will not apply.
 
  3.00 out of 4
4/7/2019 8:14:11 PM It seems a little slow at times but otherwise it's new and works fine
 
  3.00 out of 4
10/20/2020 2:01:49 PM hard drive broke down, installed new one
 
  3.00 out of 4
8/9/2019 10:14:52 AM it works
 
  3.00 out of 4
1/14/2020 10:01:59 AM After installing additional memory I some time get a blue screen restart
 
  3.00 out of 4
5/4/2019 8:34:25 AM Still brand new, first time running the engine.
 
  3.00 out of 4
1/10/2019 2:46:19 PM It is new and slow getting started
 
  3.00 out of 4
12/10/2020 9:40:30 AM Boggs down quite often, run the trouble shoots from HP and works for a day or so
 
  3.00 out of 4
9/17/2020 4:41:44 PM No
 
  3.00 out of 4
7/21/2019 8:25:03 AM this is a fairly new computer
 
  3.00 out of 4
7/31/2019 12:39:56 AM not a lot of files/data stored to this computer yet it runs slow
 
  3.00 out of 4
7/21/2018 7:45:30 PM Just bought
 
  3.00 out of 4
7/19/2018 11:31:03 PM this is a new computer. Iam just setting it up and don't know the answers to the questions.
 
  3.00 out of 4
7/12/2018 12:04:33 PM Don't know yet, as this is the first time that I have tried to set it up. It is brand new, and I am trying to get it going; especially with good virus protection.
 
  3.00 out of 4
6/1/2018 8:39:19 PM I just bought this computer and I hope I added PC Pitstop correctly.
 
  3.00 out of 4
7/26/2018 10:26:44 PM Brand new PC
 
  3.00 out of 4
10/4/2018 5:47:02 PM Just purchased this PC and setting it up today
 
  3.00 out of 4
12/10/2018 4:51:15 PM I just bought it, so I don't know yet. but my other computer that I had and originally bought this program for, locks up and seems to run worse once i installed pc matic.
 
  3.00 out of 4
12/13/2018 8:08:40 AM BRAND NEW JUST SETTING UP
 
  3.00 out of 4
10/11/2018 8:15:49 PM Some odd functionality the first time I use a program...like, going to QuickBooks Online, trying to print, and the print function via QB won't "register". I close the program, go back in, and it works fine. Same type of thing happened the first time I used PayPal.
 
  3.00 out of 4
8/21/2018 12:14:30 PM It is new. Just installing PC Matic. The old Living room computer I was having issues with that were not able to be fixed by running this.I have yet to determine if this computer needs continual reboots.
 
  3.00 out of 4
12/9/2018 7:41:55 PM Just purchased.
 
  3.00 out of 4
10/17/2018 12:47:41 PM using google chrome
 
  3.00 out of 4
12/14/2018 6:23:53 AM Still too new to know if I'm very satisfied.
 
  3.00 out of 4
12/18/2018 12:48:03 PM ok until today. Cant get to a graphics site to download my graphics keeps sending me to other sites. Go a message about a 502 error I dont know what that is
 
  3.00 out of 4
12/19/2018 3:33:05 PM new computer
 
  3.00 out of 4
8/5/2018 4:40:20 PM new
 
  3.00 out of 4
6/21/2018 8:57:22 PM Not as fast as I thought it would be
 
  3.00 out of 4
6/23/2018 6:48:20 PM At times, it slows down.
 
  3.00 out of 4
8/15/2018 6:20:35 AM hard to find things
 
  3.00 out of 4
10/3/2018 12:02:42 PM It's new. I don't know if I'm satisified
 
  3.00 out of 4
9/11/2018 8:17:46 PM I just purchased it in August and set it up in early September. The only thing that I noticed tonight is a keyboard sensitivity, which is why I purchased a new PC after my Toshiba one had keyboard issues after a Windows 10 update. Tonight's issue might have been due to the PCMATIC SuperShield running in the background, but it's still happening, especially when I'm typing email responses.
 
  3.00 out of 4
9/12/2018 4:03:09 PM Brand new and yet, it had to have Windows 10 reinstalled, Microsoft Officer 2016 reinstalled
 
  3.00 out of 4
12/28/2018 11:27:26 PM I am still setting up this new computer.
 
  3.00 out of 4
9/1/2018 10:18:39 PM Just purchased, so conerns at the moment.
 
  3.00 out of 4
11/9/2018 3:33:13 PM the computer seems to take forever to boot up
 
  3.00 out of 4
9/12/2018 10:54:28 PM new computer
 
  3.00 out of 4
11/16/2018 7:46:33 PM don't know just got it today.
 
  3.00 out of 4
1/1/2019 2:26:03 PM it will run check and email me
 
  3.00 out of 4
1/3/2019 11:08:08 AM It is new and full of promotion JUNK.
 
  3.00 out of 4
1/3/2019 8:25:16 PM you need to make it easier to navigate. sometimes it is tough.
 
  3.00 out of 4
9/3/2018 5:50:30 PM New
 
  3.00 out of 4
1/4/2019 5:10:42 PM i have no idea how to answer these questions as i have just started using this computer a few hours ago. so, because you are forcing me to answer, i will just say satisfied.
 
  3.00 out of 4
1/12/2019 11:34:59 PM new to me
 
  3.00 out of 4
1/13/2019 12:47:18 AM I just purchased days ago
 
  3.00 out of 4
8/28/2019 11:43:20 AM i cant turn off the touch pad. The corner is peeling off
 
  3.00 out of 4
2/20/2019 11:44:55 PM its new so I dont really know yet.
 
  3.00 out of 4
1/13/2019 2:36:56 PM i don't know just yet
 
  3.00 out of 4
1/27/2019 10:01:13 PM computer runs without trouble
 
  3.00 out of 4
12/5/2018 3:34:00 AM It's new. Only had it a couple days
 
  3.00 out of 4
12/4/2018 4:54:05 PM My computer is new so reLLY DON"T KNOW.
 
  3.00 out of 4
11/29/2018 2:15:00 PM seems to be a little slow at startup
 
  3.00 out of 4
1/19/2019 11:32:33 AM During a scan I had rightwing propaganda flash on my screen
 
  3.00 out of 4
11/30/2018 5:13:15 PM so far its brand new so still trying to get use to it
 
  3.00 out of 4
1/27/2019 5:59:22 PM This is a new computer. I do not like Windows 10, but I am new to it. maybe I'll learn to like it - I hope so!
 
  2.00 out of 4
8/22/2019 9:11:19 PM to little memory
 
  2.00 out of 4
12/17/2018 2:10:56 PM Usually buy Dell maybe kust no use to it
 
  2.00 out of 4
8/2/2019 1:48:48 PM VVery slow.Shuts off on it's own well before it's set to
 
  2.00 out of 4
8/8/2020 5:03:14 PM its new and slow
 
  2.00 out of 4
5/3/2019 10:47:29 PM Computor has been in use for 2 hours.
 
  2.00 out of 4
3/28/2021 7:13:44 PM Lots of pop-up ads; computer is slow sometimes.
 
  2.00 out of 4
5/1/2019 5:00:34 PM I have been used too Dell, I wanted to try HP.
 
  2.00 out of 4
1/1/2021 8:38:45 AM Has been slow since purchased in 2018
 
  2.00 out of 4
7/1/2019 1:42:52 PM very slow
 
  2.00 out of 4
5/26/2020 8:05:53 AM seems to be reuuning all the time and slow
 
  2.00 out of 4
7/8/2020 4:51:07 PM The computer shuts down
 
  2.00 out of 4
7/25/2020 11:10:45 AM Shuts down when in use.
 
  2.00 out of 4
7/13/2020 9:13:49 PM this pc is not working the way a should making noises blank screem go off and on stated doing this for the last few weeks
 
  2.00 out of 4
4/18/2019 4:47:13 PM windows 10----need I say more ?
 
  2.00 out of 4
4/18/2020 1:48:11 PM Computer has never been what I would consider speedy. It takes forever for it to boot up and freezes quite often and then I* have to go through anotther slow reboot
 
  2.00 out of 4
3/8/2019 12:11:24 PM I ask that this scan each day on my PCs and it never does!!!
 
  2.00 out of 4
2/12/2019 5:29:50 PM A trojan horse got into my last computer, cost me $350 to get it removed. This happened on your watch. I gave the machine to my father in law and got me a new one.
 
  2.00 out of 4
10/27/2019 7:31:19 PM All my files continuously get deleted
 
  2.00 out of 4
2/28/2020 6:59:08 PM was very slow I hope your program will speed it up
 
  2.00 out of 4
12/21/2019 7:12:33 PM Super slow, Disk is always at 100% ('System' in Task Manager)
 
  2.00 out of 4
5/9/2020 6:27:51 PM glitchy and slow
 
  2.00 out of 4
6/9/2020 6:46:22 AM Have had to reset computers several times due to possible viruses. I'm not sure what is causing the problems. I don't go to risky sites or download things, I just have no idea whats going on.
 
  2.00 out of 4
4/3/2019 4:42:01 PM Files don't open properly and often close for no reason.
 
  2.00 out of 4
6/14/2019 4:04:04 PM slow on some downloads locks up mostly on facebook a few reboots
 
  2.00 out of 4
5/4/2020 10:04:07 PM Can't get Elan touchpad to work again. Just got back from HP. they worked on all issues. The Mouse touchpad worked for about 30 minutes and stopped
 
  2.00 out of 4
11/6/2019 6:22:07 PM its too slow at start up
 
  2.00 out of 4
3/19/2020 8:39:18 PM can not verify anything or close this scan input. What is this all about. How about allowing new clients check it out on their computer first then take a survey.
 
  2.00 out of 4
6/5/2019 5:20:21 PM It is running slow but we are having issues with computer. It is under warranty so we are trying to get resolved. lightening storm knocked monitor out/hooked up to different monitor using this computer. keyboard over here, monitor over there. not sure if you could do anything about that. hopefully be resolved soon
 
  2.00 out of 4
7/19/2022 7:18:07 AM It has the typical slow down of a pc that is a couple of years old.
 
  2.00 out of 4
6/22/2022 12:38:50 PM runs slow
 
  2.00 out of 4
7/16/2022 2:15:33 PM HAd malware of some kind similar to ransomware, did a restore,seems to be running but very slow
 
  2.00 out of 4
2/5/2020 2:51:43 PM Being only two years old, I've just had to replace the hard drive. Everything worls great mow.
 
  2.00 out of 4
5/2/2021 8:36:58 AM it is slow
 
  2.00 out of 4
6/13/2021 12:13:31 PM Trying to download printer driver, and the software kept getting blocked. I tried to adjust the security settings to allow the driver, but it would not let me download the driver. Very slow, probably needs a tune up.
 
  2.00 out of 4
1/12/2021 9:06:13 PM Constantly updating and startup is way too slow.
 
  2.00 out of 4
4/27/2021 3:42:29 PM The wireless does not stay connected and then I have trouble reconnecting.
 
  2.00 out of 4
4/27/2021 6:29:44 PM freezes on unlock screen
 
  2.00 out of 4
2/12/2022 5:08:08 PM very slow and sluggish
 
  2.00 out of 4
7/9/2021 10:37:29 AM computer is very slow, takes along time to load pages
 
  2.00 out of 4
3/16/2022 10:55:52 AM opening applications is very slow, i feel like i am using the old dial up internet connection
 
  2.00 out of 4
3/20/2022 5:27:32 PM after not being used for a couple of months, it is running very slow
 
  2.00 out of 4
1/16/2022 2:49:35 PM Is not helping and everything is slowing down or shutting off
 
  2.00 out of 4
7/30/2021 11:59:57 AM brand new laptop.... keep getting error msgs: security check failure, kernel security check failure, system service exception, unexpected kernel mode trap, driver over run stack prossess, over ran stack buffer
 
  2.00 out of 4
1/12/2022 7:18:37 PM its very slow
 
  2.00 out of 4
6/8/2021 11:11:32 PM Very slow, and getting worse. Really bad Internet. Lag on games horrid.
 
  2.00 out of 4
9/13/2021 7:13:27 PM slugish
 
  2.00 out of 4
9/30/2021 10:24:21 AM slow
 
  2.00 out of 4
8/22/2021 11:43:19 PM error codes
 
  2.00 out of 4
8/2/2021 4:46:12 PM i just downloaded it and your already asking!??
 
  2.00 out of 4
8/10/2021 12:47:27 PM slow to start up
 
  2.00 out of 4
8/13/2023 9:14:55 PM slow and locks up
 
  2.00 out of 4
9/7/2023 1:24:35 PM slow and crashes
 
  2.00 out of 4
10/1/2023 6:07:09 PM Pop-up ads
 
  2.00 out of 4
3/18/2023 12:49:22 PM It is old and slow
 
  2.00 out of 4
5/4/2022 4:41:46 PM takes forever to load apps
 
  2.00 out of 4
9/17/2023 5:21:37 PM sets and spins dots in circles on the screen
 
  2.00 out of 4
9/19/2023 2:01:50 PM unit is old and out dated
 
  2.00 out of 4
6/16/2022 2:28:28 PM Was running OK but recently running slow and freezing
 
  2.00 out of 4
9/15/2022 11:06:18 PM takes longer to start up , internet drops constanly, updates wont load because of some module not closing
 
  2.00 out of 4
10/2/2022 2:11:24 PM its slow
 
  2.00 out of 4
10/12/2022 1:51:02 PM Scan takes forever
 
  2.00 out of 4
3/23/2023 5:31:58 PM Too slow
 
  2.00 out of 4
1/3/2023 10:16:09 PM Runa very slow
 
  2.00 out of 4
12/10/2022 9:14:42 PM The laptop is slow all the time
 
  2.00 out of 4
3/4/2023 4:06:34 PM need more speed
 
  2.00 out of 4
5/23/2022 2:07:43 AM this laptop is a dog
 
  2.00 out of 4
5/1/2022 2:57:39 PM slow butting up
 
  1.00 out of 4
6/21/2023 3:30:11 PM keeps getting viruses and I'm having to reset to factory
 
  1.00 out of 4
10/2/2023 12:07:08 PM been with you guys for years and will continue to be.
 
  1.00 out of 4
1/22/2020 1:04:42 PM very slow
 
  1.00 out of 4
2/10/2022 7:23:19 PM Very slow
 
  1.00 out of 4
11/7/2019 11:43:02 PM no real problems with any of my pc, brand new
 
  1.00 out of 4
3/23/2019 1:52:15 PM new
 
  1.00 out of 4
4/18/2020 6:23:25 PM we bought it off one of the shopping channels a couple years ago, and after the second time it quit, we found out it was actually a refurb and not a new laptop. It, and square trade's warantee for it, have proved to be nothing more than crap.
 
  1.00 out of 4
5/18/2020 3:43:28 PM slow a lot of popups.
 
  1.00 out of 4
6/30/2019 2:36:50 PM good job
 
  1.00 out of 4
7/22/2019 8:34:35 AM I apparently got a virus yesterday! Pop up message stated Windows Firewall detected Windows 10 is damaged and irrelevant. System warning asked me to Update but I closed it out and turned off my computer.
 
  1.00 out of 4
7/30/2020 7:06:35 PM Runs way too slow
 
  1.00 out of 4
8/13/2018 4:02:29 PM Very pleased
 
  1.00 out of 4
1/23/2019 3:51:57 PM I just allowed a foreign hacket posing as a Microsoft tech to access my computer. I realized it was a scam and didn't allow any banking information to go out, and purchased PC Matic immediately
 
  1.00 out of 4



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