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Super Shield Icon Is Red

The Super Shield icon located in the bottom right corner of the screen should always be green. In the event that you run into a red Super Shield icon; please take the following steps to resolve the issue:

  1. Hover your mouse cursor over the red icon and look for an error message.
  2. Restart your computer.
  3. If the icon remains red, please contact our help desk.
Updated on March 7, 2023

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