PC Matic Knowledgebase

Help Topics

• Add a Device

  Install PC Matic on your new laptop, desktop, or smartphone!

  • How do I install PC Matic on my Windows computer?
  • How do I install PC Matic on my Mac computer?
  • How do I install PC Matic on my iPhone or iPad?

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• Getting Started

  New to PC Matic? We've got all you need to know!

  • I just purchased PC Matic, now what do I do?
  • How do I log in to PC Matic?
  • How do I run a PC Matic scan?

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• Account & Billing

  General tips for managing your PC Matic account.

  • How do I access my PC Matic account?
  • How do I update my payment & personal information?
  • How do I reset my password?

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• General PC Matic Issues

  Get all the tips and tricks for solving problems with PC Matic.

  • How do I allow a URL through the PC Matic Ad Blocker?
  • How do I remove a device from PC Matic?
  • How To Contact Support Unlimited

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• SuperShield

  Get more information on the protection component of PC Matic.

  • How do I allow a program that is being blocked by PC Matic SuperShield?
  • Super Shield Icon Is Red

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• PC Magnum

  New to PC Magnum? Click here for help getting started.

  • PC Magnum – Getting Started

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• Online Scams

  Seeing a suspicious popup? Don't worry we've got your back.

  • Help! I recieved a suspicious email.
  • Help! I received a call from PC Matic, Microsoft, etc.
  • Help! I called a number that popped up on my screen.

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• Device Issues

  Having a problem unrelated to PC Matic? We might be able to help.

  • I’m having problems with Windows Updates.
  • How do I get rid of popups?
  • Help! My Computer Is Acting Strange.

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