Software Icon

Satisfaction

And Performance Reviews

Welcome to the PC Matic Satisfaction Reviews. We have the largest PC customer satisfaction database in the world consisting of user performance ratings as well as comments related to PC satisfaction. We hope this helps everyone make more informed PC purchase decisions.

Welcome to the Dell Satisfaction Reviews

See below results for reviews relating to DELL system xps l702x.

Search For Computers By Brand

Dell

DELL system xps l702x Satisfaction Reviews

Average Satisfaction
 
  3.31 out of 4

Percent Freezing
20%

Percent Slow
40%
Make
DELL
Model
system xps l702x
PC Type
Portable
Total Votes: 1670
3%
 
7%
 
46%
 
44%
 


Date Comments Satisfaction
4/11/2021 5:03:02 PM easy to use and navigate
 
  4.00 out of 4
10/14/2020 9:33:27 PM Now that PC Matic is on it , it has everything thing I need!
 
  4.00 out of 4
12/15/2019 3:23:22 PM As President Donald J Trump has proven he's the greates president in the history of the USA, this has been the greatest pc on my "pc family".
 
  4.00 out of 4
1/20/2019 9:53:35 AM perfect
 
  4.00 out of 4
3/26/2019 6:48:32 PM so far i am very happy
 
  4.00 out of 4
2/26/2018 6:34:35 PM great gift from son in law, love both, son in law and the Dell computer, which at this time has not encountered any problem.
 
  4.00 out of 4
9/21/2017 2:10:30 PM Pleased
 
  4.00 out of 4
2/5/2018 6:37:53 PM lots of convieant features and still servicalbe after several years
 
  4.00 out of 4
12/7/2016 12:18:22 PM I love the solid state hard drive - quick start up. Good video and sound.
 
  4.00 out of 4
9/23/2016 9:46:14 PM Boots in 12 seconds.
 
  4.00 out of 4
5/20/2016 7:48:11 AM great product
 
  4.00 out of 4
8/1/2016 11:01:31 AM for work
 
  4.00 out of 4
3/6/2016 9:16:54 AM do not know yet
 
  4.00 out of 4
11/1/2015 10:13:25 AM nice
 
  4.00 out of 4
12/12/2015 6:46:30 PM Dell does a nice job with fitting the software to the hardware and allowing the machine to be reinitialized with a backup.
 
  4.00 out of 4
6/27/2015 6:04:18 PM It's a Dell XPS , a very good computer
 
  4.00 out of 4
7/4/2015 2:46:44 PM need to have the pc run much quicker
 
  4.00 out of 4
8/24/2014 7:50:40 PM I had a word with mike and it was great exprience.
 
  4.00 out of 4
8/2/2014 7:40:46 AM This week i have encountered virus/spyware issues
 
  4.00 out of 4
2/7/2014 1:21:02 PM good speed good graphics
 
  4.00 out of 4
3/7/2014 8:55:52 PM Good computer, just needed a tune up and a good virus protection. Updates try to install all the time but never finish downloading.
 
  4.00 out of 4
11/25/2013 1:46:53 PM My technician was wonderful and performed very well. I am very satisfied.
 
  4.00 out of 4
7/26/2013 4:31:38 PM .
 
  4.00 out of 4
5/5/2013 6:35:12 PM t
 
  4.00 out of 4
8/13/2013 5:09:30 PM 1
 
  4.00 out of 4
8/25/2013 8:53:16 PM It is a Dell XPS i7
 
  4.00 out of 4
12/17/2012 2:29:30 PM Best computer that I've owned, however, lately I have noticed that it has been a bit slow processing large acad files. I have not tried it since i've done the PC Matic
 
  4.00 out of 4
1/3/2013 2:29:45 PM d
 
  4.00 out of 4
1/7/2013 3:19:48 PM .
 
  4.00 out of 4
3/21/2013 8:59:12 PM Very Fast!
 
  4.00 out of 4
8/20/2011 7:42:57 PM New computer - have only used for two days.
 
  4.00 out of 4
3/24/2012 2:20:34 PM Computer does run slowly at times
 
  4.00 out of 4
6/9/2012 7:21:53 AM It has 1T, a lot of space for my artwork and performs well.
 
  4.00 out of 4
11/10/2011 9:41:12 PM Satisfied to date
 
  4.00 out of 4
3/7/2012 3:18:02 AM very pleased for a laptop very fast and well specced £730 from Dell refurbed.
 
  4.00 out of 4
11/23/2011 12:48:41 PM Love touch screen; love speed; love keyboard; Win 7 big improvement over Vista
 
  4.00 out of 4
12/15/2011 6:42:07 PM fastest laptop I've ever owned
 
  4.00 out of 4
1/27/2012 8:16:40 PM Super Fast, great picture and loaded
 
  4.00 out of 4
7/7/2014 7:43:09 AM sufficient for my needs
 
  4.00 out of 4
9/24/2013 11:15:36 AM It was very fast until a few months ago.
 
  3.00 out of 4
2/17/2014 8:09:29 AM fan turns more then it used to, despite vacuum cleaning then fans and a recent opening and dust removal of the complete laptop. perhaps the thermal paste desintegrated?
 
  3.00 out of 4
11/27/2011 8:30:43 AM Fans are noisy
 
  3.00 out of 4
7/18/2012 1:38:22 AM It was a gift not my 1st choice for a laptop
 
  3.00 out of 4
11/17/2017 10:50:53 AM Works as well as can be expected given the age of the PC.
 
  3.00 out of 4
8/5/2011 6:06:36 PM Internet explorer will not open randomly. I get error messages everyday but not sure what it is effecting.
 
  3.00 out of 4
8/6/2011 6:35:34 PM Locks up sometime on shutting down
 
  3.00 out of 4
12/26/2013 9:04:58 PM when i first got it over 3 yrs ago was verry fast. but seems to be slowing down and freezing up on me.
 
  3.00 out of 4
3/17/2012 3:44:00 PM no
 
  3.00 out of 4
1/27/2012 4:59:18 PM Hadd to replace the hard drive in this computer. Makes the 5th one.
 
  3.00 out of 4
2/12/2012 2:51:09 AM problems with tcpip
 
  3.00 out of 4
10/27/2012 9:44:43 AM ,;
 
  3.00 out of 4
11/7/2012 7:09:56 PM NA
 
  3.00 out of 4
5/8/2012 1:49:12 PM Hi
 
  3.00 out of 4
5/9/2012 4:56:18 AM ???????????
 
  3.00 out of 4
5/17/2012 2:53:49 PM problem with network adaptor causing network connection issues - can't figure out what's wrong in order to fix it. Occasionally excel stops working, usually when I'm running a command from the ASAP addin.
 
  3.00 out of 4
5/31/2012 1:49:03 PM hi
 
  3.00 out of 4
6/7/2012 2:05:30 PM this is the first scan so I dont know anthing.
 
  3.00 out of 4
4/5/2013 3:50:55 AM Rather slow
 
  3.00 out of 4
12/5/2012 7:48:23 PM It has been good but lately the internet has been slower than dial up
 
  3.00 out of 4
5/3/2013 10:32:50 PM not yet
 
  3.00 out of 4
3/3/2013 9:17:42 PM pctuneup
 
  3.00 out of 4
6/15/2013 11:02:20 PM This computer was reset to factory specs. PC Matic was on this machine prior to the reset. I am running PC Matic at this time primarily to get rid of the craplets that have been re-installed due to the reset. I had used PC Matic regularly on this machine to keep it in good running condition, and plan to continue doing so.
 
  3.00 out of 4
1/21/2013 12:48:37 AM this computer also has a problem with the flash player. cannot play certain games now. Constant Guard is now crashing. websites are unresponsive only on this computer. have to keep clicking on wait at least 6-8 times or more. this computer does not ask permission to load certain items. also constant guard does not ask for passcode to log onto email as it did in the beginning. cannot delete bookmarks on google or delete a program named inbox. did uninstall, but still have it.
 
  3.00 out of 4
8/7/2013 1:40:32 PM .
 
  3.00 out of 4
10/18/2013 8:39:47 AM I like Dell
 
  3.00 out of 4
10/18/2013 9:10:03 AM I like dell
 
  3.00 out of 4
12/10/2013 10:31:54 AM Its !&*$$# up
 
  3.00 out of 4
3/21/2014 9:10:39 AM little slow at times but overall i like it
 
  3.00 out of 4
3/31/2014 7:57:18 PM somewhat slower than when new in last few months. pop ups annoy.
 
  3.00 out of 4
5/1/2014 1:39:42 PM wish it had XP
 
  3.00 out of 4
8/26/2014 7:48:33 PM This computer, when new in 2011, performed extremely well with a solid state drive. Now, however, processing speed has really slowed down.
 
  3.00 out of 4
3/1/2016 8:28:35 PM It's Slow
 
  3.00 out of 4
8/17/2014 7:49:55 PM satisfied with hardware, but has begun to slow down
 
  3.00 out of 4
9/3/2014 3:29:03 PM it is a good computer but a bit heavy and runs somewhat slow and has lots of malware and popups on the system.
 
  3.00 out of 4
9/20/2014 10:10:54 PM Been using for 2 years.
 
  3.00 out of 4
7/16/2014 11:07:22 AM boots slowly, as well as blue screens of death
 
  3.00 out of 4
7/24/2014 11:46:35 AM run more efficiantly
 
  3.00 out of 4
7/24/2014 2:55:13 PM I just have issues with my pc not doing uodates and wanting me to always reboot. and always wants to reconfigure at the start once i start up my pc. I havent been able to update my grapics card in some time when i try it tells me i have no internet which in fact i do have internet on. when i have my charger unplugged it runs real slow, once i plug in the charger it seems to work fine. just issues here and there.
 
  3.00 out of 4
9/23/2014 9:22:07 AM also bluescreens also
 
  3.00 out of 4
10/30/2014 11:01:52 AM just installed it.
 
  3.00 out of 4
8/13/2014 9:15:54 AM newly installed not able to verify performance at this time.
 
  3.00 out of 4
7/15/2015 2:56:54 PM seems to be slowing down as more updates are auto instaled
 
  3.00 out of 4
8/23/2015 8:57:16 PM Currently using a slow and unreliable internet connection, but runs well with a good connection
 
  3.00 out of 4
5/18/2015 1:28:29 AM I get hacked a lot and have been unable to stop it. It is a good laptop and i am sure it would perform much better if i could stop the malware and hijacking.
 
  3.00 out of 4
2/21/2015 10:41:46 PM I have had this computer for 4 years and use it at least 3 to 4 times a week. I am having trouble though with facebook and foxnews.com videos.
 
  3.00 out of 4
3/9/2015 11:43:12 PM too new to tell
 
  3.00 out of 4
12/30/2014 6:53:00 PM Would really like it if i could keep the malware and viruses away.
 
  3.00 out of 4
11/5/2014 11:28:09 AM Just installed the sofware. Have not had a chance to evaluate it.
 
  3.00 out of 4
3/9/2016 8:51:04 PM fast and reliable
 
  3.00 out of 4
4/12/2017 12:55:26 PM slow for my needs - graphic design
 
  3.00 out of 4
4/18/2017 11:49:03 PM Windows 10 updates have bricked my laptop twice.
 
  3.00 out of 4
11/20/2016 1:41:25 PM flaky at times. Not extremely with Dell computers as I once was.
 
  3.00 out of 4
9/13/2021 5:32:49 PM Runs very slow.
 
  3.00 out of 4
5/29/2016 10:10:50 AM ease of use once its up and running
 
  3.00 out of 4
6/26/2016 7:53:20 PM just loaded have not had time to determine
 
  3.00 out of 4
6/30/2016 8:59:12 PM Runs good
 
  3.00 out of 4
7/3/2016 6:59:47 PM this computer had a virus. I ran a program that one of the service tech sent me for another computer I was having problems with. It seems to have cleared it up. We'll see?
 
  3.00 out of 4
12/17/2017 3:23:37 PM It seems like is running out of memory
 
  3.00 out of 4
6/26/2017 8:38:40 PM It's getting older, but I've enjoyed it so far.
 
  3.00 out of 4
10/20/2017 8:07:04 PM old computer but very good .
 
  3.00 out of 4
7/9/2017 7:56:39 AM windows 10 upgrade did not allow my printer driver to work. Attempted to load new driver without success.
 
  3.00 out of 4
7/18/2017 5:20:59 PM Just bought it
 
  3.00 out of 4
1/9/2018 10:28:16 AM can run slowly on occasion
 
  3.00 out of 4
11/13/2018 5:57:11 PM it's getting old...purchase date isapproximate otherwise it's good
 
  3.00 out of 4
8/1/2018 12:46:11 PM It is getting old. However, it still works.
 
  3.00 out of 4
4/26/2018 1:05:41 PM my system crashed was not able to recover lost ifo
 
  3.00 out of 4
8/16/2020 3:40:54 PM Difficult to add external monitor
 
  3.00 out of 4
4/30/2020 6:12:26 PM It is pretty old and I mainly use a work computer or my phone. There is some personal info I have on here that I want to keep it running.
 
  3.00 out of 4
2/24/2020 11:48:35 PM has not been used in several months
 
  3.00 out of 4
12/15/2019 6:50:07 AM Old but good Intel core I7. SSD installed afterwards
 
  3.00 out of 4
11/20/2020 5:04:21 PM It is slower than it should be
 
  3.00 out of 4
6/20/2020 2:40:09 PM It's old, and Win 7 is out of maintenance. Why we got PCMatic.
 
  2.00 out of 4
10/14/2012 5:20:35 PM connection to internet is inconsistent and frequently slow
 
  2.00 out of 4
10/19/2021 8:29:00 PM It has become very slow and some things won't load.
 
  2.00 out of 4
12/26/2019 10:54:30 PM Power supply issue, but work requires Windows 7 for some applications
 
  2.00 out of 4
9/2/2019 7:54:24 PM not sure. we just switced from McAffee to PC. Will let you know
 
  2.00 out of 4
3/19/2019 7:16:29 PM it runs slow especially when on the internet
 
  2.00 out of 4
1/11/2018 4:15:41 PM Has had performance issues and had to be wiped clean
 
  2.00 out of 4
1/17/2019 6:48:50 PM email and Uverse internet accounts are being hacked. They are changing my passwords for both and locking me out of the accounts.
 
  2.00 out of 4
1/19/2019 4:46:17 PM The screen gets all fuzzy and jumppy occationally and then goes back to normal.
 
  2.00 out of 4
7/20/2017 3:02:00 PM real slowand very slow often to boot, often restarting forexample was huge chore to add this laptopto my pc-matic account
 
  2.00 out of 4
7/20/2017 9:37:38 PM incredibly slow and used to be super fast. constant freezing, volume doesnt work sometimes, video seems to be the main issue, launching programs or browser seem to take forever
 
  2.00 out of 4
5/7/2017 3:18:16 PM startup is slow.
 
  2.00 out of 4
5/11/2017 8:18:07 PM Recent upgrada of hard drive and now reloading many programs
 
  2.00 out of 4
5/18/2017 11:49:03 PM This is an older computer that has lost its luster... 8 cores often rendered to a crawl as a result of being smother by left over "crap" hidden on the computer.
 
  2.00 out of 4
5/24/2017 8:54:43 PM It's slow, has issues requiring re-boots.
 
  2.00 out of 4
3/18/2017 10:32:27 PM I DON'T F...ING KNOW YET!!!
 
  2.00 out of 4
4/9/2016 7:50:56 PM Slow and could not load AVG IS 2016 kept failing. PC Matic had several flash failure to get to this point.
 
  2.00 out of 4
1/18/2015 11:12:11 PM Slow and needs rebooted often
 
  2.00 out of 4
4/1/2015 11:24:33 PM It is hard to keep it running. PCMatic really helps! I get hacked a lot by a neighbor here, and they get control of my User accounts and Group Policy i guess.
 
  2.00 out of 4
5/6/2015 7:41:56 PM its old and bad for gaming
 
  2.00 out of 4
8/26/2015 12:23:54 AM Too slow
 
  2.00 out of 4
9/6/2015 12:33:33 PM email issue
 
  2.00 out of 4
11/16/2014 4:40:03 PM takes forever to open internet sites. is slow on startup.
 
  2.00 out of 4
12/4/2014 7:43:06 PM I know IE has been hijacked and that my operating system has been changed by malware. I think PCMatic can help a lot. The pc runs great when it is free of malware changes.
 
  2.00 out of 4
10/15/2014 8:36:20 AM the last time computer crashed to the point needed to sent out for service. given this another chance.
 
  2.00 out of 4
10/20/2014 10:25:20 PM processor never spikes in use
 
  2.00 out of 4
10/24/2014 8:33:19 PM Problems with IE
 
  2.00 out of 4
10/28/2014 8:32:14 AM Hard usage is too high and it boots too slowly.
 
  2.00 out of 4
7/5/2014 2:20:18 PM It was hacked several months ago and i haven't used it much in the last 4-5 weeks. It's a great pc but i have been very concerned that hackers have been in control. I have a lot of confidence in PC Pitstop and am very hopeful you guys can get it all cleaned up with PCMatic!
 
  2.00 out of 4
8/28/2014 3:35:36 PM Mozzilla Firefox keeps locking up forcing a restart.
 
  2.00 out of 4
6/13/2014 12:11:16 AM This is an I7 core cpu and I don't see any speed incress.
 
  2.00 out of 4
1/28/2014 7:16:43 PM internet explorer crashes.. not worging good..crashes at logout 50% of the time :-(
 
  2.00 out of 4
8/2/2014 1:52:54 PM slow stars and slow programs
 
  2.00 out of 4
4/17/2014 8:55:29 PM It is freezing up a lot and running slowly at times.
 
  2.00 out of 4
12/13/2013 5:25:50 PM Runnig just a little slow after a new harddrive was installed.
 
  2.00 out of 4
12/20/2013 8:18:30 PM Slow at times and freezes hence requiring restarts.
 
  2.00 out of 4
11/23/2013 3:53:18 PM How can I answer this question when I can't see the results?
 
  2.00 out of 4
3/18/2013 1:12:11 PM just got it how would i know, ask agen in a month
 
  2.00 out of 4
6/29/2011 10:25:44 AM Won't install some hardware and does not find drivers properly.
 
  2.00 out of 4
4/22/2012 7:59:27 PM Slower than expected and only HDTV resolution
 
  2.00 out of 4
2/22/2012 8:12:14 PM keepsrunning slow and very very slow at opening any thing
 
  2.00 out of 4
11/26/2011 10:33:13 PM deletes reg files
 
  2.00 out of 4
8/21/2012 4:28:17 PM jumps off line
 
  1.00 out of 4
10/14/2012 11:45:26 AM The NVIDIA constantly fails and has to restart.
 
  1.00 out of 4
2/6/2013 10:42:10 PM dosn't work the way advertized, needs 140-150 wat power suply came with a 130w, can't use any of the fn key combows too turn off thr tunch pad
 
  1.00 out of 4
2/18/2013 12:55:21 PM slow; frequent freezes; frequent error messages; blue screen of death is not uncommon
 
  1.00 out of 4
4/2/2014 11:21:32 AM Still very slow
 
  1.00 out of 4
8/14/2014 7:05:29 AM I purchased this PC with the idea of being fast enough to run AutoCAD and Inventor with very little lag time. Since I have had it, it repeatedly freezes while doing things as simple as using the internet to watching video and using 3D modeling software. I allowed Dell to access the system and, of course, they could find nothing wrong.
 
  1.00 out of 4
11/8/2014 12:07:11 PM So far it hasnt helped at all and I've had to run it 3 times to get it to complete
 
  1.00 out of 4
11/8/2014 11:18:32 AM very slow
 
  1.00 out of 4
3/19/2016 6:45:19 PM when accessing the web, I am still having the problems that prompted me to get pc matic
 
  1.00 out of 4
12/8/2021 3:03:35 PM HAVE RUN PC MATIC MULTIPUL TIMES HAS NOT HELPED
 
  1.00 out of 4
8/25/2021 11:46:06 PM very very very slow
 
  1.00 out of 4
12/27/2020 4:34:25 PM .
 
  1.00 out of 4
9/16/2012 10:11:00 AM I'm a fan of Dell and have owned their computers since 2000. I have insurance on this pc as well both hard and software.
 
  1.00 out of 4
1/11/2015 5:07:08 PM internet explorer keep stopping
 
  1.00 out of 4




USA Based Support

Unlimited Calls With a Technology Expert

Support Unlimited from PC Matic includes support and tech coaching via Phone, Email, Chat and Remote Assistance for all of your technology needs on computers, printers, routers, smart devices, tablets and more.
Annual Price
$100
Learn More

PC Matic Newsletter

Our weekly newsletter is packed with computer tips & tricks. As a bonus, receive monthly emails with exclusive offers.