Software Icon

Satisfaction

And Performance Reviews

Welcome to the PC Matic Satisfaction Reviews. We have the largest PC customer satisfaction database in the world consisting of user performance ratings as well as comments related to PC satisfaction. We hope this helps everyone make more informed PC purchase decisions.

Welcome to the Dell Satisfaction Reviews

See below results for reviews relating to DELL studio xps 1640.

Search For Computers By Brand

Dell

DELL studio xps 1640 Satisfaction Reviews

Average Satisfaction
 
  3.24 out of 4

Percent Freezing
24%

Percent Slow
41%
Make
DELL
Model
studio xps 1640
PC Type
Portable
Total Votes: 1542
3%
 
10%
 
48%
 
40%
 


Date Comments Satisfaction
10/3/2009 11:26:18 PM Im very satisfeid with the performance of de pc, but it gets hot a little bit when its runs at max performance
 
  4.00 out of 4
10/4/2009 12:46:28 PM Runs fine for the most part, but way slower than it's supposed to when I try to run anything.
 
  4.00 out of 4
11/21/2009 12:46:00 PM Very, very cool
 
  4.00 out of 4
11/9/2009 4:59:52 AM Just installed Windows7 Home Premium 64Bit over Vista 64Bit.
 
  4.00 out of 4
1/4/2010 8:12:28 AM Cursor freezes after system hibernates and can't be unfrozen without waiting hours or rebooting.
 
  4.00 out of 4
12/14/2009 9:02:43 PM new dell xps laptop with win 7, runs great so far
 
  4.00 out of 4
6/29/2009 12:39:39 AM Other than Vista normal complaints and that it wont work with a customer's Cisco VPN not alot, wish it was Windows 7
 
  4.00 out of 4
5/31/2009 9:04:49 PM DELL XPS STUDIO M1640 LAPTOP
 
  4.00 out of 4
9/11/2021 1:31:08 PM Thank You for your help.I have had McAfee Protection, but needed to upgrade.....so I went with PCMatic / USA.
 
  4.00 out of 4
11/9/2017 7:30:59 PM i've had this PC for 7 years .I love it
 
  4.00 out of 4
9/4/2017 1:55:00 AM I love my dell XPS 1640 , It has some issues but its been very good to me
 
  4.00 out of 4
6/16/2017 5:50:50 PM This has been the BEST anti virus I have ever used
 
  4.00 out of 4
12/4/2012 5:46:24 PM I have no problems with the PC
 
  4.00 out of 4
10/29/2012 12:29:32 PM =
 
  4.00 out of 4
7/4/2014 3:32:49 PM It usually does a good job. The past eight months or so have been challenging since I have been unable to install Windows updates without hosing the system and having to restore, etc.
 
  4.00 out of 4
4/22/2014 2:51:21 PM None - it's great!
 
  4.00 out of 4
3/22/2011 10:49:22 PM It seems much faster thank you
 
  4.00 out of 4
2/5/2011 9:51:53 PM muy satisfecho con el equipo
 
  4.00 out of 4
1/10/2011 8:29:26 PM It has some issues with the web browsers. Error messages 7 and 105 frequently come up on Google Chrome and sometimes on Internet Explorer. Also has problems shutting down sometimes and in this case, I would have to do a force shut down.
 
  4.00 out of 4
10/30/2010 4:54:21 PM no
 
  4.00 out of 4
9/29/2010 9:20:33 PM Fast laptop with large HD and 4 meg memory
 
  4.00 out of 4
9/30/2010 9:33:25 PM Great Computer just install window 7
 
  4.00 out of 4
10/1/2010 7:11:42 AM Brand New - ery fast - recently having issues on browsers - related to Flash video sites (ie YouTube)
 
  4.00 out of 4
8/4/2010 8:18:17 AM Brand new Dell Studio XPS. Bought PC Tune-up upon recommendation from Dell to avoid future problems.
 
  4.00 out of 4
7/17/2010 5:52:45 PM I love everything except the battery life is quite low and the computer gets very hot to the touch
 
  4.00 out of 4
8/4/2010 9:37:42 AM Brand new Dell Studio XPS. Bought PC Tune-up upon recommendation from Dell to avoid future problems.
 
  4.00 out of 4
7/1/2013 4:59:56 PM 1
 
  4.00 out of 4
4/18/2010 1:30:55 AM ddffff
 
  4.00 out of 4
4/26/2010 5:12:32 AM Dell XPS 1640 Studio Lapster with BluRay.
 
  4.00 out of 4
4/26/2010 5:48:24 AM Dell XPS 1640 Studio Lapster w/BluRay
 
  4.00 out of 4
5/18/2010 12:25:17 AM Es una maquina de gran capacidad y facil manipulacion y ademas super rapida
 
  4.00 out of 4
5/22/2010 7:59:50 AM i have to use restore at lease two times a week
 
  4.00 out of 4
2/25/2013 5:53:09 AM Very good
 
  4.00 out of 4
12/10/2009 3:56:05 AM I haven't read the reports yet but I still need to see.
 
  4.00 out of 4
12/10/2009 10:25:37 PM can be used as my desktop or to go.
 
  4.00 out of 4
3/12/2010 9:48:45 PM The best!! Would buy all over again.
 
  4.00 out of 4
12/21/2009 4:38:39 PM looks as good as it works...
 
  4.00 out of 4
9/26/2009 5:26:55 PM You can trust Dell
 
  4.00 out of 4
11/20/2009 1:38:37 PM stability
 
  4.00 out of 4
9/12/2009 11:30:54 AM You can trust Dell
 
  4.00 out of 4
9/13/2011 4:40:40 AM Dell Studio XPS with 6gig of pc1033 memory
 
  4.00 out of 4
7/17/2010 6:44:06 AM Dell XPS Studio 1640 Laptop with 6Gigs of PC-8500 Memory.
 
  4.00 out of 4
10/2/2009 5:05:45 PM Connected to wired internet
 
  4.00 out of 4
10/3/2009 12:15:04 AM Fine when idle, but CPUs seem to ramp up to max anytime I do something. Used to run fine, but now can't run the same games with all the bells-&-whistles shut-off.
 
  4.00 out of 4
2/27/2013 4:14:31 PM This computer is easy to use, and very user-friendly. I have no problems with it at all.
 
  3.00 out of 4
6/21/2011 3:25:15 PM The internet seems to be slowing down.
 
  3.00 out of 4
8/3/2012 5:17:39 PM Chrome is running slowly. Other browsers are fine.
 
  3.00 out of 4
12/24/2010 9:32:13 AM Internet speed is inconsistent
 
  3.00 out of 4
7/29/2011 1:04:17 PM Somewhat underpowered...don't regret, but wouldn't endeavor the same knowing then what I know now.
 
  3.00 out of 4
9/11/2009 9:09:13 PM Laltely is has started to run slow.
 
  3.00 out of 4
8/28/2010 3:22:50 PM Internet freezes up alot
 
  3.00 out of 4
1/8/2013 9:33:54 AM I really like the graphics on this computer. I has served me well but has been crashing A LOT: the internet won't start so I'll have to reboot, or it will just crash during start up.
 
  3.00 out of 4
2/27/2010 3:28:53 PM Its fine' as far as i know.
 
  3.00 out of 4
11/29/2009 10:38:19 AM This computer is relatively new and I want to make sure it continues to work well.
 
  3.00 out of 4
12/5/2009 8:26:13 AM This computer is relatively new and I want to make sure it continues to work well.
 
  3.00 out of 4
12/9/2009 11:40:27 AM It's slow!
 
  3.00 out of 4
12/19/2009 4:02:21 PM the 64 bit Visata is sure better than the 32 bit version
 
  3.00 out of 4
4/28/2010 6:00:00 PM I believe it has a virus. Can't start any programs.
 
  3.00 out of 4
2/23/2013 1:08:42 PM na
 
  3.00 out of 4
6/11/2010 1:26:48 PM I just had the hard drive replaced so it is running okay now, but before it was slow and locked up.
 
  3.00 out of 4
5/10/2010 8:35:19 AM It appears to be very slow on boot cycle and searching for web sites.
 
  3.00 out of 4
6/11/2010 6:25:13 PM its only a year old
 
  3.00 out of 4
4/26/2010 10:18:49 AM Sometimes it lags a little.
 
  3.00 out of 4
4/7/2010 2:05:37 AM but its running a bit slow lately
 
  3.00 out of 4
1/30/2010 5:29:36 PM never ran right
 
  3.00 out of 4
6/1/2013 8:36:50 AM mostly satisfied
 
  3.00 out of 4
6/27/2013 2:19:27 PM My computer was having all problems I have just gotten a new hard drive installed. I will know more once I start using it again.
 
  3.00 out of 4
6/3/2010 3:07:51 PM Having used it very much at all
 
  3.00 out of 4
7/23/2010 12:48:00 PM There have been many issues with this machine. The foreign tech support is terrible. I was upset that having bought software protection they expected me to buy additional software drivers for the equipment supplied by them on this machine.
 
  3.00 out of 4
9/20/2010 7:29:18 PM
 
  3.00 out of 4
8/14/2010 1:19:13 AM It's had errors since day one. I have contacted Dell several times. I ended up putting a different system on here. Origionally it was Windows7 Ultimate 64 bit. Now I have the 32 bit program on here.
 
  3.00 out of 4
8/18/2010 12:53:14 AM volume goes off and internet freezes
 
  3.00 out of 4
12/24/2010 10:41:40 AM Internet performance is sporadic
 
  3.00 out of 4
11/20/2010 10:17:26 AM Internal speakers do not work.
 
  3.00 out of 4
11/26/2010 4:17:12 PM windows brakes down
 
  3.00 out of 4
11/27/2010 11:37:01 PM gets very hot sometimes slowe
 
  3.00 out of 4
12/12/2010 12:19:15 AM idont know that if its display is wled or rgbled
 
  3.00 out of 4
5/5/2011 11:57:36 PM Heats up way too hot!
 
  3.00 out of 4
3/17/2011 3:46:22 PM Some how something get into my Email address book and sends out a popup to several people.....always the same popup and same prop[le
 
  3.00 out of 4
7/28/2011 5:30:06 AM Slow downloads, slow videos
 
  3.00 out of 4
8/23/2014 2:00:04 PM Has ad ware virus waiting to see if pc matic took care and removed it.
 
  3.00 out of 4
11/3/2011 4:43:23 PM Having some video complaints with Skype using this computer and a wireless connection
 
  3.00 out of 4
2/11/2012 9:23:52 PM Recently the computer has been extremely slow and sometimes stops running programs half way through.
 
  3.00 out of 4
11/28/2011 7:59:45 AM Haven't tested it yet
 
  3.00 out of 4
12/5/2012 2:23:02 PM .
 
  3.00 out of 4
8/10/2012 8:48:14 PM l
 
  3.00 out of 4
7/20/2012 8:59:12 PM none at this time
 
  3.00 out of 4
6/27/2014 10:19:48 PM It keeps doing crash dumps on me
 
  3.00 out of 4
9/11/2014 10:53:11 AM Each time after I reboot the computer I get a small box that says Error but doesn't give any details & then I have to click on the X to close the box.
 
  3.00 out of 4
9/14/2014 4:32:10 PM I like this computer, just running slow
 
  3.00 out of 4
1/6/2016 7:05:37 PM Runs slowly
 
  3.00 out of 4
12/10/2015 7:53:40 PM nothing
 
  3.00 out of 4
8/23/2015 4:07:02 PM I will make that assessement after using your software at least for one month ....
 
  3.00 out of 4
9/17/2015 10:24:57 PM A phone number to call would be great for support.
 
  3.00 out of 4
9/5/2016 10:52:29 AM No longer supported by Microsoft---Windows Vista
 
  3.00 out of 4
7/28/2015 8:29:27 PM satisfied
 
  3.00 out of 4
8/10/2015 3:28:10 AM COMPUTER IS OLD AND SLOW
 
  3.00 out of 4
3/16/2015 5:14:47 PM Error messages frequency has increased. Internet Explorer will not allow downloads. Runs very slowly.
 
  3.00 out of 4
4/19/2015 6:45:10 PM Over time, the computer has significantly slowed down.
 
  3.00 out of 4
4/25/2015 8:45:06 PM
 
  3.00 out of 4
2/25/2015 5:25:12 PM Don't have the money to replace it right now.
 
  3.00 out of 4
12/5/2014 12:41:15 PM way too much spam
 
  3.00 out of 4
11/12/2014 11:18:46 AM sometimes after downloading updates - the User Registry doesn't work...entering password to load Windows. I've had to go in in Safe Mode to do a System Restore using an earlier date
 
  3.00 out of 4
5/1/2017 11:17:59 AM I had CARBONITE AND HAD a crash with this COMPUTER. CARBONITE WAS UNABLE TO RESTORE THIS COMPUTER..
 
  3.00 out of 4
9/27/2017 5:18:09 PM AVG is out of controll and I cannot remove it.
 
  3.00 out of 4
11/14/2017 1:26:12 PM Not sure...just downloaded it
 
  3.00 out of 4
4/15/2021 2:02:39 PM this device needs clean up, it is not used very much
 
  3.00 out of 4
2/15/2019 10:16:42 AM seems slow to process inputs
 
  3.00 out of 4
1/8/2019 3:39:28 PM Doesn't run as fast as it did new.
 
  3.00 out of 4
2/2/2019 3:16:28 PM Older Dell Laptop just upgraded from windows Vista to Windows 10.
 
  3.00 out of 4
4/12/2018 10:10:54 AM I have norton antivirus and would like to remove it but do not know how
 
  3.00 out of 4
12/17/2009 5:02:12 AM Running Win7 64bit Home Premium Edition!
 
  3.00 out of 4
10/7/2009 8:47:34 PM New (refurbished) Dell XPS Laptop
 
  3.00 out of 4
9/1/2009 7:28:47 PM Great system but Cannot use Roxio Creator 10.2 de without locking up the system. Working on doing a delete and clean install
 
  3.00 out of 4
10/1/2011 12:59:54 PM Recent OS update to Windows 7 64 Bit
 
  3.00 out of 4
3/3/2010 11:08:49 PM Dell sent this "refurnished" machine to replace a troubled XPS M1530. This one hasn't been able to run properly since I received it 6 days ago. Dell is sending a replacement for the replacement!! This time, a NEW machine!
 
  2.00 out of 4
3/10/2010 9:39:28 PM Last Dell product I'll buy from Dell!!!!
 
  2.00 out of 4
7/10/2009 11:47:55 AM The screen has an annoying bluish tint to the color scheme.
 
  2.00 out of 4
1/8/2018 9:25:36 PM needs rebooting sometimes
 
  2.00 out of 4
3/29/2018 10:29:23 AM there is some problem with pcmatic and my windows explorer that causes pcmatic to shut down. I have tried to download windows explorer and pcmatic both but there still seems to be problem with it.
 
  2.00 out of 4
1/25/2019 10:20:11 AM load slow sometimes
 
  2.00 out of 4
2/25/2019 4:11:55 PM Very slow
 
  2.00 out of 4
3/9/2017 10:28:28 PM Runs very slow and seems like programs are running all the time?
 
  2.00 out of 4
3/22/2017 12:05:10 PM My laptop is 8 years old. I have a new one coming soon
 
  2.00 out of 4
8/6/2016 7:25:29 PM very slow
 
  2.00 out of 4
11/13/2014 9:46:49 PM wont recognize wi fo signal. need ethernet to connect.
 
  2.00 out of 4
1/7/2015 7:04:34 PM my sons old computer that I'm trying to repair
 
  2.00 out of 4
2/13/2015 6:45:01 PM can't use web cam
 
  2.00 out of 4
8/10/2015 7:12:47 PM will not connect to comcast.net or Yahoo.com other sites work fine. 2) At start up there is an eeeor that a file cannot be found.
 
  2.00 out of 4
3/20/2016 6:12:31 PM It's slow and freexes up a lot.
 
  2.00 out of 4
9/29/2015 8:24:47 PM pop ups for spam companies
 
  2.00 out of 4
7/7/2015 2:14:43 PM It's just slowed down significantly.
 
  2.00 out of 4
10/11/2014 4:00:33 PM I have a twitter pop up that keeps coming up every time that I am on Explorer
 
  2.00 out of 4
10/12/2014 7:28:25 PM This computer hardly works, so I bought a new one.
 
  2.00 out of 4
12/2/2011 12:04:17 PM The program is asking me questions before I have the chance to check it out.
 
  2.00 out of 4
2/12/2012 5:02:54 PM slow internet speed
 
  2.00 out of 4
5/9/2012 12:48:35 PM Screen saver stoped working
 
  2.00 out of 4
4/15/2011 7:29:40 PM slow and sluggish
 
  2.00 out of 4
12/12/2010 12:42:25 PM It worked well for the first nine months. Since then, it has been a nightmare.
 
  2.00 out of 4
2/9/2011 3:33:21 AM ????????
 
  2.00 out of 4
3/28/2011 8:57:27 PM very slow and getting slower, best malware protection continues to pop up every few minutes, have to reboot computer 2 or 3 times a day, most times takes numberous times to connect to internet
 
  2.00 out of 4
2/25/2011 8:27:23 AM ????????
 
  2.00 out of 4
10/15/2010 7:51:46 AM Has become slow downloading and pauses every few seconds when streaming video. Occasionally display blacks out and refreshes. error message indicates driver problem
 
  2.00 out of 4
10/16/2010 12:03:14 PM its slow and always frezes
 
  2.00 out of 4
11/3/2010 5:00:17 PM keyboard VERY annoying - repetitive keystrokes make it very difficult to input passwords
 
  2.00 out of 4
7/31/2013 4:15:42 PM I have been satisfied until recently. Started slowing down about 3 months ago.
 
  2.00 out of 4
11/29/2010 10:23:33 PM calendar pops up all over screen, won't always power up, screen turns black whenever a notification is requested (as when downloading), takes at least a minute to minimize anything on screen
 
  2.00 out of 4
1/24/2010 6:44:10 PM Never ran right
 
  2.00 out of 4
3/2/2010 11:17:29 PM It is a repplacement from DELL and it hasn't run properly yet.
 
  2.00 out of 4
3/11/2010 10:29:55 PM it takes too long to think, even with 8 gigs of ram...I'm talking about pulling up web pages
 
  2.00 out of 4
6/2/2010 7:02:20 PM internet connection slow
 
  2.00 out of 4
12/25/2012 3:37:58 PM Cannot use windows update consistently as it fails to update.
 
  2.00 out of 4
2/24/2010 7:05:51 PM software was corrupt when it left the factory.. a software tech admitted it to me on phone..
 
  2.00 out of 4
2/11/2010 9:44:51 AM Its gotten slower at doing the same stuff.
 
  2.00 out of 4
9/18/2010 2:34:43 PM Dell sucks
 
  2.00 out of 4
9/15/2012 3:51:52 AM Words on banners across webpages are blurred. Keyboard input lags. Too hot. Multiple LCD display replacements.
 
  2.00 out of 4
2/20/2010 8:12:00 PM This new laptop has been fixed by dell 9 times and is just now running most of the time. It has had several problems with the volume control application locking up which requires a restore operation to clear. I bought the CA S/W mostly to update drivers and keep the registry clean.
 
  1.00 out of 4
8/7/2010 5:59:30 PM pc still slow and is still showing errors after 10 restarts
 
  1.00 out of 4
11/8/2010 10:57:11 AM Dell has the worse drivers and absolutely crap support.
 
  1.00 out of 4
1/16/2011 1:42:03 PM 1 year and done...warranty over do the research on this on the dell boards...looks nice but what the use if it doesnt run...
 
  1.00 out of 4
8/18/2011 1:39:15 PM only 1 year old and its compleatly not working right
 
  1.00 out of 4
7/21/2014 12:04:01 PM Frequently freezes; is quite slow
 
  1.00 out of 4
11/15/2012 8:47:56 PM Great
 
  1.00 out of 4
9/16/2014 12:19:58 PM This computer is only about three years old but was freezing up and very slow when it was working. This started about four months ago and has become increasingly worse.
 
  1.00 out of 4
1/17/2022 2:11:30 AM It's an older model and is slow.
 
  1.00 out of 4
12/10/2010 9:07:47 PM it's a damn lemon
 
  1.00 out of 4
4/7/2010 11:09:53 PM This computer is a replacement for a replacement for another DELL that DELL techs attempted to fix over a 4 or 5 month period and did nothing but make it worse. The original replacment was no better and now this new laptop is showing signs that DELL has fallen to the bottom of my "next laptop" picks.
 
  1.00 out of 4
3/22/2010 3:53:57 AM it is dissapointing to buy a fast new Dell and find out that it is not.
 
  1.00 out of 4




USA Based Support

Unlimited Calls With a Technology Expert

Support Unlimited from PC Matic includes support and tech coaching via Phone, Email, Chat and Remote Assistance for all of your technology needs on computers, printers, routers, smart devices, tablets and more.
Annual Price
$100
Learn More

PC Matic Newsletter

Our weekly newsletter is packed with computer tips & tricks. As a bonus, receive monthly emails with exclusive offers.