{"id":59776,"date":"2018-11-06T08:33:25","date_gmt":"2018-11-06T14:33:25","guid":{"rendered":"https:\/\/www.pcmatic.com\/blog\/?p=59776"},"modified":"2018-11-07T07:57:25","modified_gmt":"2018-11-07T13:57:25","slug":"david-austin-pc-pitstop-family","status":"publish","type":"post","link":"https:\/\/www.pcmatic.com\/blog\/david-austin-pc-pitstop-family\/","title":{"rendered":"David Austin, Forever a Member of PC Pitstop Family"},"content":{"rendered":"<p>It is with a heavy heart that we announce the loss of David Austin.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignleft wp-image-59777\" src=\"https:\/\/techtalk.pcpitstop.com\/wp-content\/uploads\/david-headshot.png\" alt=\"\" width=\"300\" height=\"260\" \/><\/p>\n<p>Over the last decade, David has been an irreplaceable member of the PC Pitstop community.\u00a0 He began as a strong member of the PC Pitstop forums, a virtual community for people to share their computing experiences.\u00a0 His commitment to the forums never wavered, even after he began full-time employment at PC Pitstop in October 2014.<\/p>\n<p>He originally began working as a customer service representative with our PC Matic home users.\u00a0 David consistently brought great insights on how to improve our customer satisfaction and was soon promoted to our business support team for PC Matic Pro and PC Matic MSP.\u00a0 Not only did PC Pitstop lose an irreplaceable team member, but our business customers also lost a huge asset.<\/p>\n<p>Going forward, our team will continue to provide the same high-quality support that David worked tirelessly to deliver to each PC Matic customer &#8211; everyday.<\/p>\n<p>If you&#8217;re a user of PC Matic Pro or PC Matic MSP and need assistance, please reach out to our professional support staff at business-support@pcmatic.com.<\/p>\n<p>Our thoughts and prayers remain with David&#8217;s family during this incredibly difficult time.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It is with a heavy heart that we announce the loss of David Austin. Over the last decade, David has been an irreplaceable member of the PC Pitstop community.\u00a0 He began as a strong member of the PC Pitstop forums, a virtual community for people to share their computing experiences.\u00a0 His commitment to the forums [&hellip;]<\/p>\n","protected":false},"author":54,"featured_media":56303,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[7],"tags":[5576,5160,73],"class_list":["post-59776","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-newsletter","tag-david-austin","tag-employee","tag-pc-pitstop"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>David Austin, Forever a Member of PC Pitstop Family<\/title>\n<meta name=\"description\" content=\"It is with a heavy heart that we announce the loss of one of our great customer service representatives, David Austin.\u00a0\u00a0Over the last decade, David has...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pcmatic.com\/blog\/david-austin-pc-pitstop-family\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"David Austin, Forever a Member of PC Pitstop Family\" \/>\n<meta property=\"og:description\" content=\"It is with a heavy heart that we announce the loss of one of our great customer service representatives, David Austin.\u00a0\u00a0Over the last decade, David has...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pcmatic.com\/blog\/david-austin-pc-pitstop-family\/\" \/>\n<meta property=\"og:site_name\" content=\"PC Matic Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/pcmatic\" \/>\n<meta property=\"article:published_time\" content=\"2018-11-06T14:33:25+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2018-11-07T13:57:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/pcPitstop-thumb.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"730\" \/>\n\t<meta property=\"og:image:height\" content=\"410\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Kayla Elliott\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@pcmatic\" \/>\n<meta name=\"twitter:site\" content=\"@pcmatic\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kayla Elliott\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/david-austin-pc-pitstop-family\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/david-austin-pc-pitstop-family\\\/\"},\"author\":{\"name\":\"Kayla Elliott\",\"@id\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/#\\\/schema\\\/person\\\/d4a11f480158af9f8090d8d90e0de8db\"},\"headline\":\"David Austin, Forever a Member of PC Pitstop Family\",\"datePublished\":\"2018-11-06T14:33:25+00:00\",\"dateModified\":\"2018-11-07T13:57:25+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/david-austin-pc-pitstop-family\\\/\"},\"wordCount\":207,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/david-austin-pc-pitstop-family\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/wp-content\\\/uploads\\\/pcPitstop-thumb.jpg\",\"keywords\":[\"David Austin\",\"employee\",\"PC Pitstop\"],\"articleSection\":[\"Newsletter\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/david-austin-pc-pitstop-family\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/david-austin-pc-pitstop-family\\\/\",\"url\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/david-austin-pc-pitstop-family\\\/\",\"name\":\"David Austin, Forever a Member of PC Pitstop Family\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/david-austin-pc-pitstop-family\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/david-austin-pc-pitstop-family\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/wp-content\\\/uploads\\\/pcPitstop-thumb.jpg\",\"datePublished\":\"2018-11-06T14:33:25+00:00\",\"dateModified\":\"2018-11-07T13:57:25+00:00\",\"description\":\"It is with a heavy heart that we announce the loss of one of our great customer service representatives, David Austin.\u00a0\u00a0Over the last decade, David has...\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/david-austin-pc-pitstop-family\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/david-austin-pc-pitstop-family\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/david-austin-pc-pitstop-family\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/wp-content\\\/uploads\\\/pcPitstop-thumb.jpg\",\"contentUrl\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/wp-content\\\/uploads\\\/pcPitstop-thumb.jpg\",\"width\":730,\"height\":410},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/david-austin-pc-pitstop-family\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"David Austin, Forever a Member of PC Pitstop Family\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/\",\"name\":\"PC Matic Blog\",\"description\":\"Tech Tips and Tricks\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/#organization\",\"name\":\"PC Matic - Top Antivirus Company in the USA.\",\"url\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/techtalk.pcmatic.com\\\/wp-content\\\/uploads\\\/PC-MaticLogo-e1472689639222.png\",\"contentUrl\":\"https:\\\/\\\/techtalk.pcmatic.com\\\/wp-content\\\/uploads\\\/PC-MaticLogo-e1472689639222.png\",\"width\":1535,\"height\":483,\"caption\":\"PC Matic - Top Antivirus Company in the USA.\"},\"image\":{\"@id\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/pcmatic\",\"https:\\\/\\\/x.com\\\/pcmatic\",\"https:\\\/\\\/www.instagram.com\\\/pcmaticusa\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/pcmatic\",\"https:\\\/\\\/www.youtube.com\\\/c\\\/PCMaticVideo\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/#\\\/schema\\\/person\\\/d4a11f480158af9f8090d8d90e0de8db\",\"name\":\"Kayla Elliott\",\"url\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/author\\\/kayla\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"David Austin, Forever a Member of PC Pitstop Family","description":"It is with a heavy heart that we announce the loss of one of our great customer service representatives, David Austin.\u00a0\u00a0Over the last decade, David has...","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.pcmatic.com\/blog\/david-austin-pc-pitstop-family\/","og_locale":"en_US","og_type":"article","og_title":"David Austin, Forever a Member of PC Pitstop Family","og_description":"It is with a heavy heart that we announce the loss of one of our great customer service representatives, David Austin.\u00a0\u00a0Over the last decade, David has...","og_url":"https:\/\/www.pcmatic.com\/blog\/david-austin-pc-pitstop-family\/","og_site_name":"PC Matic Blog","article_publisher":"https:\/\/www.facebook.com\/pcmatic","article_published_time":"2018-11-06T14:33:25+00:00","article_modified_time":"2018-11-07T13:57:25+00:00","og_image":[{"width":730,"height":410,"url":"https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/pcPitstop-thumb.jpg","type":"image\/jpeg"}],"author":"Kayla Elliott","twitter_card":"summary_large_image","twitter_creator":"@pcmatic","twitter_site":"@pcmatic","twitter_misc":{"Written by":"Kayla Elliott","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.pcmatic.com\/blog\/david-austin-pc-pitstop-family\/#article","isPartOf":{"@id":"https:\/\/www.pcmatic.com\/blog\/david-austin-pc-pitstop-family\/"},"author":{"name":"Kayla Elliott","@id":"https:\/\/www.pcmatic.com\/blog\/#\/schema\/person\/d4a11f480158af9f8090d8d90e0de8db"},"headline":"David Austin, Forever a Member of PC Pitstop Family","datePublished":"2018-11-06T14:33:25+00:00","dateModified":"2018-11-07T13:57:25+00:00","mainEntityOfPage":{"@id":"https:\/\/www.pcmatic.com\/blog\/david-austin-pc-pitstop-family\/"},"wordCount":207,"commentCount":0,"publisher":{"@id":"https:\/\/www.pcmatic.com\/blog\/#organization"},"image":{"@id":"https:\/\/www.pcmatic.com\/blog\/david-austin-pc-pitstop-family\/#primaryimage"},"thumbnailUrl":"https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/pcPitstop-thumb.jpg","keywords":["David Austin","employee","PC Pitstop"],"articleSection":["Newsletter"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.pcmatic.com\/blog\/david-austin-pc-pitstop-family\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.pcmatic.com\/blog\/david-austin-pc-pitstop-family\/","url":"https:\/\/www.pcmatic.com\/blog\/david-austin-pc-pitstop-family\/","name":"David Austin, Forever a Member of PC Pitstop Family","isPartOf":{"@id":"https:\/\/www.pcmatic.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.pcmatic.com\/blog\/david-austin-pc-pitstop-family\/#primaryimage"},"image":{"@id":"https:\/\/www.pcmatic.com\/blog\/david-austin-pc-pitstop-family\/#primaryimage"},"thumbnailUrl":"https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/pcPitstop-thumb.jpg","datePublished":"2018-11-06T14:33:25+00:00","dateModified":"2018-11-07T13:57:25+00:00","description":"It is with a heavy heart that we announce the loss of one of our great customer service representatives, David Austin.\u00a0\u00a0Over the last decade, David has...","breadcrumb":{"@id":"https:\/\/www.pcmatic.com\/blog\/david-austin-pc-pitstop-family\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.pcmatic.com\/blog\/david-austin-pc-pitstop-family\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.pcmatic.com\/blog\/david-austin-pc-pitstop-family\/#primaryimage","url":"https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/pcPitstop-thumb.jpg","contentUrl":"https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/pcPitstop-thumb.jpg","width":730,"height":410},{"@type":"BreadcrumbList","@id":"https:\/\/www.pcmatic.com\/blog\/david-austin-pc-pitstop-family\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.pcmatic.com\/blog\/"},{"@type":"ListItem","position":2,"name":"David Austin, Forever a Member of PC Pitstop Family"}]},{"@type":"WebSite","@id":"https:\/\/www.pcmatic.com\/blog\/#website","url":"https:\/\/www.pcmatic.com\/blog\/","name":"PC Matic Blog","description":"Tech Tips and Tricks","publisher":{"@id":"https:\/\/www.pcmatic.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.pcmatic.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.pcmatic.com\/blog\/#organization","name":"PC Matic - Top Antivirus Company in the USA.","url":"https:\/\/www.pcmatic.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.pcmatic.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/techtalk.pcmatic.com\/wp-content\/uploads\/PC-MaticLogo-e1472689639222.png","contentUrl":"https:\/\/techtalk.pcmatic.com\/wp-content\/uploads\/PC-MaticLogo-e1472689639222.png","width":1535,"height":483,"caption":"PC Matic - Top Antivirus Company in the USA."},"image":{"@id":"https:\/\/www.pcmatic.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/pcmatic","https:\/\/x.com\/pcmatic","https:\/\/www.instagram.com\/pcmaticusa\/","https:\/\/www.linkedin.com\/company\/pcmatic","https:\/\/www.youtube.com\/c\/PCMaticVideo"]},{"@type":"Person","@id":"https:\/\/www.pcmatic.com\/blog\/#\/schema\/person\/d4a11f480158af9f8090d8d90e0de8db","name":"Kayla Elliott","url":"https:\/\/www.pcmatic.com\/blog\/author\/kayla\/"}]}},"_links":{"self":[{"href":"https:\/\/www.pcmatic.com\/blog\/wp-json\/wp\/v2\/posts\/59776","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pcmatic.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.pcmatic.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.pcmatic.com\/blog\/wp-json\/wp\/v2\/users\/54"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pcmatic.com\/blog\/wp-json\/wp\/v2\/comments?post=59776"}],"version-history":[{"count":0,"href":"https:\/\/www.pcmatic.com\/blog\/wp-json\/wp\/v2\/posts\/59776\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.pcmatic.com\/blog\/wp-json\/wp\/v2\/media\/56303"}],"wp:attachment":[{"href":"https:\/\/www.pcmatic.com\/blog\/wp-json\/wp\/v2\/media?parent=59776"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.pcmatic.com\/blog\/wp-json\/wp\/v2\/categories?post=59776"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.pcmatic.com\/blog\/wp-json\/wp\/v2\/tags?post=59776"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}