{"id":59645,"date":"2018-09-27T15:13:38","date_gmt":"2018-09-27T20:13:38","guid":{"rendered":"https:\/\/www.pcmatic.com\/blog\/?p=59645"},"modified":"2018-10-23T16:12:10","modified_gmt":"2018-10-23T21:12:10","slug":"symantec-faces-claims","status":"publish","type":"post","link":"https:\/\/www.pcmatic.com\/blog\/symantec-faces-claims\/","title":{"rendered":"Symantec, Makers of Norton, Faces Claims They Aren&#8217;t as &#8220;Industry Leading&#8221; as They Report"},"content":{"rendered":"<h3>Symantec Claims to be Industry Leading &#8212; But Are They Really?<\/h3>\n<p>According to a <a href=\"https:\/\/www.bloomberglaw.com\/public\/desktop\/document\/Beyer_v_Symantec_Corp_No_18cv02006EMC_2018_BL_343485_ND_Cal_Sept_?1538078636\">federal ruling<\/a>, Symantec Corporation will have to continue defending against class claims that its Norton and Enterprise products failed to protect its users against the latest online cyber threats.<\/p>\n<p>Edward Chen of the U.S District Court ruled Symantec&#8217;s statement that its software is &#8220;industry-leading&#8221; may create consumer belief that the company is adhering to industry best practices.\u00a0 However, an\u00a0investigation by Google&#8217;s cyber security team uncovered software vulnerabilities within the Antivirus Decomposer Engine held within Symantec software.\u00a0 Not only were there vulnerabilities noted, but Symantec allegedly failed to notify customers that it did not implement patches on particular third-party source code.<\/p>\n<p>Montgomery Beyer, the individual who brought claims against Symantec, is alleging the defects within the Symantec software\u00a0exposed his entire computer operating systems to multiple security vulnerabilities.<\/p>\n<h4>Surprised? You Shouldn&#8217;t Be&#8230;<\/h4>\n<p>Recently, PC Matic has been requesting public records on antivirus solutions used at the time of ransomware infections for public municipalities, school systems, and law enforcement agencies.\u00a0 Due to the time it takes to process each public record request, only a small percentage have been returned.\u00a0 However, of those which did respond disclosing which antivirus they were using, 34% reported a Symantec product.\u00a0 Those respondents include:<\/p>\n<ul>\n<li><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Department of Mineral Resources&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14464,&quot;10&quot;:2,&quot;14&quot;:[null,2,0],&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Department of Mineral Resources in Bismarck, North Dakota<\/span><\/li>\n<li><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;City of Yuba City&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14464,&quot;10&quot;:2,&quot;14&quot;:[null,2,0],&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">City of Yuba City in California\u00a0<\/span><\/li>\n<li><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;City of Farmington&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14977,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;12&quot;:0,&quot;14&quot;:[null,2,0],&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">City of Farmington in New Mexico<\/span><\/li>\n<li><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Monroe County School District&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:513,&quot;3&quot;:{&quot;1&quot;:0},&quot;12&quot;:0}\">Monroe County School District in Key West, Florida<\/span><\/li>\n<li><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Grant County Education Service District &quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14464,&quot;10&quot;:2,&quot;14&quot;:[null,2,0],&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:11}\">Grant County Education Service District in John Day, Oregon<\/span><\/li>\n<\/ul>\n<h4>Moving Forward<\/h4>\n<p>The cyber security industry is going to be held accountable for their marketing language.\u00a0 Different terms like &#8220;exceptional&#8221; or &#8220;outstanding&#8221; are still permitted, without necessarily having to &#8220;back up&#8221; those terms.\u00a0 However, if a company is going to use language like &#8220;industry-leading&#8221; &#8212; they must have data to back that up.<\/p>\n<p>This may include disclosing\u00a0independent third-party testing and scoring really well, or various third-party awards, or making product enhancements to address the latest attack methods used by cyber criminals.<\/p>\n<p>As a consumer, MSP, or\u00a0reseller, it is important you understand the marketing language security solutions are using.\u00a0 They can&#8217;t make big claims, unless they have ways to back it up.\u00a0 If you ever question the legitimacy of the claim &#8212; contact the company and ask for evidence to support it.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Symantec Claims to be Industry Leading &#8212; But Are They Really? According to a federal ruling, Symantec Corporation will have to continue defending against class claims that its Norton and Enterprise products failed to protect its users against the latest online cyber threats. Edward Chen of the U.S District Court ruled Symantec&#8217;s statement that its [&hellip;]<\/p>\n","protected":false},"author":54,"featured_media":55174,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[7,5090,183],"tags":[5562,4656,1242],"class_list":["post-59645","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-newsletter","category-slider","category-tips","tag-foia","tag-norton","tag-symantec"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Symantec, Makers of Norton, Faces Claims They Aren&#039;t as &quot;Industry Leading&quot; as They Report<\/title>\n<meta name=\"description\" content=\"Symantec Corportation, the makers of Norton antivirus solutions, is now facing claims they are not as &quot;industry leading&quot; as they&#039;ve portrayed...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pcmatic.com\/blog\/symantec-faces-claims\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Symantec, Makers of Norton, Faces Claims They Aren&#039;t as &quot;Industry Leading&quot; as They Report\" \/>\n<meta property=\"og:description\" content=\"Symantec Corportation, the makers of Norton antivirus solutions, is now facing claims they are not as &quot;industry leading&quot; as they&#039;ve portrayed...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pcmatic.com\/blog\/symantec-faces-claims\/\" \/>\n<meta property=\"og:site_name\" content=\"PC Matic Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/pcmatic\" \/>\n<meta property=\"article:published_time\" content=\"2018-09-27T20:13:38+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2018-10-23T21:12:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/lockBlueSlider.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"550\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Kayla Elliott\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@pcmatic\" \/>\n<meta name=\"twitter:site\" content=\"@pcmatic\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kayla Elliott\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/symantec-faces-claims\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/symantec-faces-claims\\\/\"},\"author\":{\"name\":\"Kayla Elliott\",\"@id\":\"https:\\\/\\\/www.pcmatic.com\\\/blog\\\/#\\\/schema\\\/person\\\/d4a11f480158af9f8090d8d90e0de8db\"},\"headline\":\"Symantec, Makers of Norton, Faces Claims They Aren&#8217;t as &#8220;Industry Leading&#8221; 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