{"id":59351,"date":"2018-07-31T10:43:55","date_gmt":"2018-07-31T15:43:55","guid":{"rendered":"https:\/\/www.pcmatic.com\/blog\/?p=59351"},"modified":"2018-08-28T12:30:00","modified_gmt":"2018-08-28T17:30:00","slug":"updates-pc-matic-pro-msp","status":"publish","type":"post","link":"https:\/\/www.pcmatic.com\/blog\/updates-pc-matic-pro-msp\/","title":{"rendered":"Software Updates for PC Matic Pro and PC Matic MSP Users"},"content":{"rendered":"<h3>The Second Quarter Leads to Additional PC Matic Pro and MSP Upgrades<\/h3>\n<p>Over the last three months, the PC Matic team has been working diligently to increase the efficiency and software functionality of PC Matic Pro and MSP.\u00a0 During this time, three significant changes have taken place.<\/p>\n<h4>Security Data Visualization<\/h4>\n<p>This specific\u00a0addition allows users to get the following information at a single glace:<\/p>\n<ul>\n<li>Device Security Status\n<ul>\n<li>Total Devices \u2013 Count of devices online each day.<\/li>\n<li>CIDs with Blocks \u2013 Count of devices with blocked executions.<\/li>\n<li>CIDs Known Bad Blocks \u2013 Count of devices with known bad executions blocked.<\/li>\n<li>Block CID% \u2013 Percentage of devices with executions blocked.<\/li>\n<\/ul>\n<\/li>\n<li>Process Executions\n<ul>\n<li>Total Runs \u2013 Total amount of processes running on all devices. (non-unique)<\/li>\n<li>Block % \u2013\u00a0Percentage of executions that were blocked from running.<\/li>\n<\/ul>\n<\/li>\n<li>Daily Files\n<ul>\n<li>Total Hashes \u2013 Count of unique hashes run across all devices.<\/li>\n<li>Unique Files Blocked \u2013 Count of unique files blocked across all devices.<\/li>\n<li>Bad Files \u2013 Count of bad files across all devices.<\/li>\n<li>Block % \u2013\u00a0Percentage of files that were blocked from running.<\/li>\n<\/ul>\n<\/li>\n<li>Malicious Scripts\n<ul>\n<li>Total Script Runs \u2013 Sum of scripts run across all devices.<\/li>\n<li>Bad Script Runs \u2013 Sum of bad scripts blocked across all devices.<\/li>\n<li>Block % \u2013 Percentage of scripts that were blocked from running.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h4>Interactive Tour<\/h4>\n<p>This new area in the Pro and MSP portals breaks out several different tours, including how to whitelist programs and schedule scans.\u00a0 This option can be found in the user portal by clicking on the bus icon.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"size-full wp-image-59352 aligncenter\" src=\"https:\/\/techtalk.pcpitstop.com\/wp-content\/uploads\/Screen-Shot-2018-07-09-at-5.06.18-PM.png\" alt=\"\" width=\"346\" height=\"251\" \/><\/p>\n<h4>Application Blocked by SuperShield Alert<\/h4>\n<p>Lastly, we addressed false positives.\u00a0 A false positive occurs\u00a0when PC Matic Pro or MSP classifies a non-malicious file as malicious.\u00a0 To make false positives more manageable, the PC Matic team developed a new, Application blocked by SuperShield, alert.\u00a0 Although this may be more of a minor addition, it gives the users a new alert to see when an application was blocked on a machine and how many times it was blocked.\u00a0 Therefore, allowing the appropriate officials the ability to stay on top of false positives!<\/p>\n<p><img decoding=\"async\" class=\"size-full wp-image-59353 aligncenter\" src=\"https:\/\/techtalk.pcpitstop.com\/wp-content\/uploads\/Screen-Shot-2018-07-09-at-5.08.20-PM.png\" alt=\"\" width=\"1114\" height=\"280\" srcset=\"https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/Screen-Shot-2018-07-09-at-5.08.20-PM.png 1114w, https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/Screen-Shot-2018-07-09-at-5.08.20-PM-768x193.png 768w\" sizes=\"(max-width: 1114px) 100vw, 1114px\" \/><\/p>\n<p>To read the full Q2 PC Pitstop Newsletter, click <a href=\"https:\/\/www.pcpitstop.com\/news\/Quarterly_Report\/default.asp\">here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Second Quarter Leads to Additional PC Matic Pro and MSP Upgrades Over the last three months, the PC Matic team has been working diligently to increase the efficiency and software functionality of PC Matic Pro and MSP.\u00a0 During this time, three significant changes have taken place. Security Data Visualization This specific\u00a0addition allows users to [&hellip;]<\/p>\n","protected":false},"author":54,"featured_media":57210,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[4993,5545],"tags":[5118,4999],"class_list":["post-59351","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pc-matic-pro-channel","category-q2-2018-newsletter","tag-pc-matic-msp","tag-pc-matic-pro"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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