{"id":58891,"date":"2018-03-23T15:47:03","date_gmt":"2018-03-23T20:47:03","guid":{"rendered":"https:\/\/www.pcmatic.com\/blog\/?p=58891"},"modified":"2018-03-24T10:46:44","modified_gmt":"2018-03-24T15:46:44","slug":"scammers-target-pc-matic-customers","status":"publish","type":"post","link":"https:\/\/www.pcmatic.com\/blog\/scammers-target-pc-matic-customers\/","title":{"rendered":"Scammers Target PC Matic Customers with Malicious Email"},"content":{"rendered":"<h3>Malicious Email Sent to PC Matic Customers<\/h3>\n<p>Today our tech support team received a help desk ticket from one of our a diligent customers inquiring about the email below:<\/p>\n<p><img decoding=\"async\" class=\"size-full wp-image-58893 alignleft\" src=\"https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/pcmatic-scam-from.png\" alt=\"\" width=\"659\" height=\"61\" \/><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"size-full wp-image-58892 alignnone\" src=\"https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/pcmatic-scam.png\" alt=\"\" width=\"716\" height=\"333\" \/><\/p>\n<p>They knew something wasn&#8217;t quite right, and our help desk team immediately knew it was a scam.<\/p>\n<p>PC Matic customers must be advised, this email is not legitimate, and do not click on any of the link within the email.\u00a0 If anyone clicks on the https:\/\/ link &#8211; it downloads a supremo.exe file which enables remote access control.\u00a0 This control would then be given to the hackers, portraying themselves as PC Matic employees. Supremo is a legitimate remote desktop tool so it will not be blocked by PC Matic as it is not malicious. It&#8217;s important to take advantage of the KnowBe4 security awareness training that is included in your PC Matic license to spot fake tech support scams like this one. If you need assistance getting access to the KnowBe4 security awareness training classes that come with your subscription, please contact our customer support team at <a href=\"http:\/\/pcmatic.com\/help\">pcmatic.com\/help<\/a>.<\/p>\n<p>It is important, if you receive this email, you delete it immediately.\u00a0 Please notify any other PC Matic users you know as well.<\/p>\n<p>If you have already clicked the link, downloading the file, we advise you to delete it immediately.\u00a0 To do so, you&#8217;ll need to go to your recent downloads, right click on the supremo.exe file, and select &#8220;delete&#8221;.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Malicious Email Sent to PC Matic Customers Today our tech support team received a help desk ticket from one of our a diligent customers inquiring about the email below: They knew something wasn&#8217;t quite right, and our help desk team immediately knew it was a scam. PC Matic customers must be advised, this email is [&hellip;]<\/p>\n","protected":false},"author":54,"featured_media":55334,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[5090,183],"tags":[108,133,5482],"class_list":["post-58891","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-slider","category-tips","tag-pc-matic","tag-scam","tag-scam-alert"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Scammers Target PC Matic Customers with Malicious Email<\/title>\n<meta name=\"description\" content=\"A malicious email is circulating, claiming to be from PC Matic offering a major refund. 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