{"id":58217,"date":"2017-10-31T11:54:21","date_gmt":"2017-10-31T16:54:21","guid":{"rendered":"https:\/\/www.pcmatic.com\/blog\/?p=58217"},"modified":"2017-11-02T12:12:03","modified_gmt":"2017-11-02T17:12:03","slug":"playing-along-fake-support-technicians","status":"publish","type":"post","link":"https:\/\/www.pcmatic.com\/blog\/playing-along-fake-support-technicians\/","title":{"rendered":"Playing Along with Fake Support Technicians"},"content":{"rendered":"

Infinite Alert Hoax Exposed!<\/h3>\n

About a month ago, PC Pitstop created a public service announcement<\/a> to the general public regarding the infinite alert hoax.\u00a0 This is a common fraudulent tech support alert that informs PC users they need to contact a support technician to “fix” their PC.\u00a0 Examples of the alerts can be seen below:<\/p>\n

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If users choose to call these numbers, they will end up in a fake call center, talking to fake tech support technicians, who will “fix” a fake problem with the device.\u00a0 This may cost between $200 to $400, depending on the “issue” of course.<\/p>\n

PC Pitstop exposed this hoax, and encouraged readers to call the hoax numbers to tie up the phone lines.\u00a0 Individuals were encouraged to speak slowly, ask several questions, and act as if they had no idea this was a hoax.\u00a0 The idea was, if the fake technicians were spending their time with people who knew it was a hoax, they would have less time to scam unknowning victims.<\/p>\n

Playing Along with Fake Support Technicians…<\/h3>\n

Below is an example of a phone call we recorded while speaking to these individuals.<\/p>\n