{"id":56553,"date":"2017-03-06T17:21:35","date_gmt":"2017-03-06T23:21:35","guid":{"rendered":"https:\/\/www.pcmatic.com\/blog\/?p=56553"},"modified":"2017-03-05T17:22:12","modified_gmt":"2017-03-05T23:22:12","slug":"skeptical-whitelist-approach","status":"publish","type":"post","link":"https:\/\/www.pcmatic.com\/blog\/skeptical-whitelist-approach\/","title":{"rendered":"“I was skeptical of the whitelist approach…”"},"content":{"rendered":"

Houston County Schools, in Alabama, has been using PC Matic Pro<\/a> to protect America\u2019s most valuable asset, education. \u00a0Bob Blalock, Technology Coordinator for Houston County Schools, shared his experience with PC Matic Pro<\/a>, their whitelist technology and technical support.<\/p>\n

Bob Blalock, Technology Coordinator, Houston County Schools:<\/p>\n

\u201cWe were a Sophos customer for about 10 years and it was time for us to renew our contract. We were having two or three instances a month of getting infected with malware or some kind of crazy virus. That\u2019s a big deal when you have no more support than what we have; just me and another person. We have not experienced that with PC Matic Pro. We\u2019ve been using it for a year now and we\u2019re very pleased with the results.\u201d<\/p>\n

\u201cI was skeptical of the whitelist approach when we first started because we have several specialized products that aren\u2019t normal commercialized products. PC Matic Pro\u2019s technical support team worked very closely with me to get it customized and tailored to what we need it to be for the Houston County School System. We\u2019re allowing these products to work, and anything outside of that is being blocked. That stops a lot of junk that would normally come through on a daily basis. I\u2019m dealing with 6,400 students, and about 700 teachers, administrators and support people that are using their computers daily. I need to make sure bad things are blocked and good things are allowed to come through, especially for teachers. They need it to work properly and not give any hiccups during the time it\u2019s running. It\u2019s a big deal to us that it runs smoothly. PC Matic Pro has done a very good job for us.\u201d<\/p>\n

\u201cThe technical support has been great. We can email or call if we have an emergency and they respond very quickly. The PC Matic Pro tech support team created a custom script for us that would remove Sophos and push PC Matic Pro out to our systems. That by itself was a big issue, because we have me and one other guy doing everything. We can never get enough help, and it\u2019s very frustrating at times. \u00a0So when we run across a vendor like PC Matic Pro that\u2019s willing to help us out this much without charging extra, that\u2019s a big plus for us.\u201d<\/p>\n

\u201cThey bent over backwards to get the product working the way I need it to work here on our system, and to customize it to make it fit for us and our applications. All of the technical support that they provide me during the year and every day if I have problems, doesn\u2019t cost me anything extra. We\u2019ve been very pleased and we\u2019re going to renew the contract at least for a year, maybe even three years this time.\u201d<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"

Houston County Schools, in Alabama, has been using PC Matic Pro to protect America\u2019s most valuable asset, education. \u00a0Bob Blalock, Technology Coordinator for Houston County Schools, shared his experience with PC Matic Pro, their whitelist technology and technical support. Bob Blalock, Technology Coordinator, Houston County Schools: \u201cWe were a Sophos customer for about 10 years […]<\/p>\n","protected":false},"author":54,"featured_media":55214,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[4993,4987],"tags":[4999],"class_list":["post-56553","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pc-matic-pro-channel","category-spiceworks","tag-pc-matic-pro"],"yoast_head":"\n"I was skeptical of the whitelist approach..."<\/title>\n<meta name=\"description\" content=\"Skeptical of the whitelist approach? 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