{"id":56408,"date":"2017-02-14T11:09:35","date_gmt":"2017-02-14T17:09:35","guid":{"rendered":"https:\/\/www.pcmatic.com\/blog\/?p=56408"},"modified":"2017-02-21T09:26:09","modified_gmt":"2017-02-21T15:26:09","slug":"is-your-internet-service-provider-giving-you-enough-bandwidth","status":"publish","type":"post","link":"https:\/\/www.pcmatic.com\/blog\/is-your-internet-service-provider-giving-you-enough-bandwidth\/","title":{"rendered":"Is Your Internet Service Provider Giving You Enough Bandwidth?"},"content":{"rendered":"<p>Is your internet service provider (ISP) giving you the bandwidth you&#8217;re paying for?\u00a0 How much bandwidth does the average household need?\u00a0 The use of internet for downloading music and video and other uses has exploded during recent years.\u00a0 More devices, such as smart TVs,\u00a0 game consoles and some household appliances are now making use of the household internet connection.<\/p>\n<p>Recently we covered a news article concerning the New York Attorney General Eric T. Schneiderman <a href=\"https:\/\/www.pcmatic.com\/blog\/2017\/02\/07\/just-long-time-warner-cable-ripping-off\/\">lawsuit against Charter<\/a>, and it\u2019s subsidiary Spectrum (previously Time Warner Cable \u2013 TWC). The primary premise of the lawsuit is that Charter and its subsidiaries provided\u00a0 internet speeds that were significantly slower than what the consumer is paying for.\u00a0 The article also identified consistent internet outages for those customers.<\/p>\n<p>We thought it would be interesting to use our database of bandwidth data to gain some insight into the actual download bandwidth test results from some of the more popular ISPs.\u00a0 Obviously, we don&#8217;t have visibility of the specific bandwidth plan levels for any given PC that completed our internet speeds test.\u00a0 However, a <a href=\"https:\/\/www.fcc.gov\/research-reports\/guides\/household-broadband-guide\">2014 post by the FCC<\/a> identified that the recommended minimum internet bandwidth for a household with 4 devices (such as a laptop, phone, tablet or game console) with high internet usage is 15 Mbps.<\/p>\n<figure id=\"attachment_56423\" aria-describedby=\"caption-attachment-56423\" style=\"width: 754px\" class=\"wp-caption alignnone\"><img fetchpriority=\"high\" decoding=\"async\" class=\"size-full wp-image-56423\" src=\"https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/FCCHHBWGuide.jpg\" alt=\"FCC Household Broadband Guide\" width=\"754\" height=\"460\" \/><figcaption id=\"caption-attachment-56423\" class=\"wp-caption-text\"><a href=\"https:\/\/www.fcc.gov\/research-reports\/guides\/household-broadband-guide\">FCC Household Broadband Guide<\/a><\/figcaption><\/figure>\n<p>Although the FCC report is several years old and internet usage has changed, we used the 15 Mbps as the base for our analysis.<\/p>\n<h4>Internet Speed Analysis Methodology<\/h4>\n<p>PC Pitstop has offered <a href=\"https:\/\/www.pcpitstop.com\/pcpitstop_new\/speed.asp\">free internet speed bandwidth testing<\/a> for years.\u00a0 Also, the speed tests are part of our PC Matic product which scans PCs internet performance settings.\u00a0 Basically the test measures how long it takes to download a specific sized test data.\u00a0 It then captures the speed in Mbps and also the IP address for each PC.\u00a0\u00a0 The IP address is a means to identify which ISP the tested PC is using to access the internet.\u00a0 Our analysis is based on approximately 1.9 million download speed test records across 252,000 unique PCs that were performed during the month of January 2017.<\/p>\n<h4>ISP Bandwidth Results<\/h4>\n<p>Our initial analysis shows the top 10 most popular ISP based on the number of unique PCs that ran our internet speed tests.\u00a0 The data shows a fairly pronounced separation of 5 ISP with average download speeds greater than 30 Mbps and the other 5 with less than half of that speed.\u00a0\u00a0 This type of analysis\u00a0 shows the average level of throughput each ISP provides.\u00a0 However, it is limited in the insight it provides.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-56485\" src=\"https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/Top10ISPBandwidth-1.jpg\" alt=\"Top 10 ISP Bandwidth\" width=\"702\" height=\"400\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Looking at the same data separated into prevalence of Mbps ranges again shows a separation of the two tiers.\u00a0 The top tier ISP each have 80 to 90 percent of the users with an average download speed over 15 Mbps.\u00a0\u00a0 Time Warner Cable trails the top tier group in its ability to provide 15 Mbps to approximately 80% of its customers.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-56483\" src=\"https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/Top10ISPAvgDownBW-1.jpg\" alt=\"Top 10 ISP Avg Download Speeds\" width=\"704\" height=\"415\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>In an attempt to gain a little more insight into the performance of each of the ISPs, we compared the average of all the test results for each PC to the average of the slowest speed reported for each PC.\u00a0 For example, if a given PC had 3 tests in our data set with speed values of 20, 15 and 10 Mbps, the average of all tests would be 15 Mbps. However, the slowest speed would be 10 Mbps.\u00a0\u00a0 The following chart compares the average of all speed tests to the average of the slowest speed tests for each PC tested.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-56484\" src=\"https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/Top10ISPLT15mbpsBW-1.jpg\" alt=\"Top 10 ISP with Less Than 15 Mbps\" width=\"704\" height=\"398\" \/><\/p>\n<p>In this chart, the lower the bar the better.\u00a0 Charter Communications and Time Warner Cable both lost about 20% of customers getting the 15 Mbps speeds when using the slowest speed analysis.\u00a0 Time Warner\u00a0 fails to deliver 15 Mbps to almost 39% or their customers when looking at the average slowest test results.\u00a0 The net take away one can draw from this is that when speeds slow down for Time Warner Cable\u00a0 and Charter customers, the slowdown is more pronounced than with any of the other popular ISPs.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Is your internet service provider (ISP) giving you the bandwidth you&#8217;re paying for?\u00a0 How much bandwidth does the average household need?\u00a0 The use of internet for downloading music and video and other uses has exploded during recent years.\u00a0 More devices, such as smart TVs,\u00a0 game consoles and some household appliances are now making use of [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":55224,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1913,12],"tags":[5173],"class_list":["post-56408","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-research","category-the-pit-blog","tag-isp-bandwidth-mbps-download-speed"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Internet service provider bandwidth ISP bandwidth<\/title>\n<meta name=\"description\" content=\"ISP bandwidth\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pcmatic.com\/blog\/is-your-internet-service-provider-giving-you-enough-bandwidth\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Internet service provider bandwidth ISP bandwidth\" \/>\n<meta property=\"og:description\" content=\"ISP bandwidth\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pcmatic.com\/blog\/is-your-internet-service-provider-giving-you-enough-bandwidth\/\" \/>\n<meta property=\"og:site_name\" content=\"PC Matic Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/pcmatic\" \/>\n<meta property=\"article:published_time\" content=\"2017-02-14T17:09:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2017-02-21T15:26:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/USBandwidthThumb.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"730\" \/>\n\t<meta property=\"og:image:height\" content=\"410\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" 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