{"id":56311,"date":"2017-02-03T17:35:44","date_gmt":"2017-02-03T23:35:44","guid":{"rendered":"https:\/\/www.pcmatic.com\/blog\/?p=56311"},"modified":"2017-02-03T17:35:44","modified_gmt":"2017-02-03T23:35:44","slug":"views-top-letter-pc-pitstop-ceo","status":"publish","type":"post","link":"https:\/\/www.pcmatic.com\/blog\/views-top-letter-pc-pitstop-ceo\/","title":{"rendered":"Views From The Top &#8211; Letter From PC Pitstop CEO"},"content":{"rendered":"<p><img decoding=\"async\" class=\"size-full wp-image-53621 alignleft\" src=\"https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/rob.png\" alt=\"\" width=\"123\" height=\"121\" srcset=\"https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/rob.png 123w, https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/rob-50x50.png 50w\" sizes=\"(max-width: 123px) 100vw, 123px\" \/>The last three months have been powerful and eventful. \u00a0Since the last newsletter, we made public the results of a ground breaking security test in cooperation with AV Comparatives. Many security products avoid public testing, and this test was the first to include all security products in one comprehensive test. \u00a0The test broke out ransomware as a separate category so one could see which products protected against this emerging threat.<\/p>\n<p>The feedback has been astounding. \u00a0At this point, close to a quarter million unique visitors have seen the report with an average of six minutes on the page. \u00a0To drive the conversation, we left comments open and over 500 comments have been submitted.<\/p>\n<p>Two companies, Malwarebytes and Webroot, had either limited or no public testing, and neither company did well on this test. \u00a0The day after the results were public, Malwarebytes began detecting PC Matic as PUA (potentially unwanted application). \u00a0\u00a0For our customers, it meant that PC Matic was removed from the hard drive, and more importantly, Super Shield, our white list real time protection, was deleted leaving our customers unprotected. \u00a0This was unprecedented since both Malwarebytes and PC Matic are Microsoft certified. \u00a0No Windows certified AV engine had ever detected and removed the components of another.<\/p>\n<p>I am pleased to announce that after 30 days of the first detection, Malwarebytes stopped recognizing PC Matic as PUA. \u00a0I want to thank Malwarebytes during this episode. \u00a0Once we found the correct people, they were professional and responsive including working during the Christmas holiday. \u00a0I also want to thank the PC Pitstop employees who worked on modifying PC Matic to Malwarebytes specification, dealing with our surprised and frustrated customers, and working with the public at large. \u00a0It was incredible to see a group of professionals working together for a common goal. \u00a0No one person could have got the job done. \u00a0It took a team. \u00a0Most of all, I want to thank our customers. \u00a0The outpouring of public support was humbling and inspiring. \u00a0Thank you.<\/p>\n<p>While all that was going on, we received a perfect score on the Virus Bulletin RAP test. \u00a0It is historic, since no product had ever come close to a perfect score. \u00a0In April 2016, we launched with little fanfare our Super Shield 2.0 engine. \u00a0This Virus Bulletin is the first test result using Super Shield 2.0. \u00a0\u00a0This VB RAP result is validation of the power of white listing. \u00a0After all, don&#8217;t we all want an AV that identifies all the malware it encounters? \u00a0I am even more proud that Super Shield 2.0&#8217;s false positive rate was negligible (1.5%).<\/p>\n<p>The Virus Bulletin RAP test is the security industry&#8217;s most rigorous test throwing 50,000 pieces of malware at each engine, and an additional 850,000 good files in the false positive test. \u00a0\u00a0The proactive portion disconnects the internet connection for two weeks before running against the most current samples. \u00a0This test is so difficult that many products, including those with big market share, decline to participate.<\/p>\n<p>I&#8217;ve saved the best for last. \u00a0Another aspect of Super Shield 2.0 is enhanced analytics that give our research team a unique view of the emerging threats our customers face. \u00a0In December, we found a whopper. \u00a0Windows has a variety of scripting engines such as Powershell, WScript, Cscript, and others. \u00a0The problem is that more often than not, these engines are used for distribution of malware. \u00a0Frequently it is to drop a bad file on the hard drive for subsequent execution, but in some instances, the malware executes without a file. \u00a0Some in the industry call it fileless infections and we call it dark scripts. \u00a0Not only can Super Shield 2.0 detect dark scripts, our new architecture prevents them. \u00a0Super Shield 2.0 is the only technology that protects against today&#8217;s threats and emerging ones.<\/p>\n<p>For our current customers, you have been upgraded automatically to Super Shield 2.0. \u00a0You now have the highest detection rate security in the industry as well as dark script protection. \u00a0For prospective customers, please look at detection rates when considering a security product.<\/p>\n<p>The end of 2016 marked a final validation of the superiority of our technology, Super Shield 2.0. \u00a0We can&#8217;t wait to see what all these results mean for 2017.<\/p>\n<p>You can read the full PC Pitstop fourth quarter newsletter <a href=\"https:\/\/www.pcpitstop.com\/news\/Quarterly_Report\/default.asp\">here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The last three months have been powerful and eventful. \u00a0Since the last newsletter, we made public the results of a ground breaking security test in cooperation with AV Comparatives. Many security products avoid public testing, and this test was the first to include all security products in one comprehensive test. \u00a0The test broke out ransomware [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":55354,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[5161],"tags":[5163,5162],"class_list":["post-56311","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-q4-2016-newsletter","tag-pc-pitstop-ceo","tag-q4-newsletter"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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