{"id":54170,"date":"2016-08-25T19:33:06","date_gmt":"2016-08-25T19:33:06","guid":{"rendered":"https:\/\/www.pcmatic.com\/blog\/?p=54170"},"modified":"2016-08-25T19:33:06","modified_gmt":"2016-08-25T19:33:06","slug":"breaches-result-19-customer-loss","status":"publish","type":"post","link":"https:\/\/www.pcmatic.com\/blog\/breaches-result-19-customer-loss\/","title":{"rendered":"Breaches Result in 19% Customer Loss"},"content":{"rendered":"<p>&nbsp;<\/p>\n<h3>We have all heard about the massive breaches that have occurred, but what impact does that leave with the retailers?<!--more--><\/h3>\n<p>A recent study done by <a href=\"https:\/\/info.kpmg.us\/content\/dam\/info\/consumer-loss-barometer\/pdfs\/CLB%20Full%20Report.pdf\">KMPG<\/a>, found that 19% of customers would avoid a specific retailer if that business had experienced a breach.\u00a0 Another 33% reported they would stop shopping at that business for at least three months due to the fear of their information being hacked.\u00a0 So what does this mean for retail businesses?<\/p>\n<p>First\u00a0they have to worry about the financial burden of the breach itself.\u00a0\u00a0Second, the\u00a0disaster recovery costs.\u00a0 Lastly they are also, according to this survey, going to see a dip in revenue as well.<\/p>\n<p>What can retailers do to stay safe from breaches?\u00a0 There are two major issues to think about.\u00a0 First, proper patch management.\u00a0 Businesses need to ensure every piece of their systems are up to date.\u00a0 If\u00a0companies leave\u00a0systems outdated, they&#8217;re leaving open doors for potential hackers to get in.\u00a0 Secondly, from a managerial perspective, they need to ensure proper access administration.\u00a0 Knowing what your employees have access to, and properly monitoring it will help to decrease the accessibility for rogue employees to gather information they should not have access to.<\/p>\n<p>Understandably, taking the time to ensure your systems are properly updated and your staff has the appropriate administration rights can be time consuming.\u00a0 However, look at the alternative.<\/p>\n<p>From a consumer standpoint, do you agree with the survey?\u00a0 If one of the businesses that you frequent were to experience a breach, would you shop elsewhere?<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; We have all heard about the massive breaches that have occurred, but what impact does that leave with the retailers?<\/p>\n","protected":false},"author":54,"featured_media":52414,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[12],"tags":[5036],"class_list":["post-54170","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-the-pit-blog","tag-breaches"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Breaches Result in 19% Customer Loss<\/title>\n<meta name=\"description\" content=\"A new study by KPMG found that 19% of customers would no longer frequent retail stores that have experienced a security breach...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pcmatic.com\/blog\/breaches-result-19-customer-loss\/\" \/>\n<meta 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