{"id":52820,"date":"2016-03-14T20:44:43","date_gmt":"2016-03-14T20:44:43","guid":{"rendered":"https:\/\/www.pcmatic.com\/blog\/?p=52820"},"modified":"2021-06-08T19:07:49","modified_gmt":"2021-06-09T00:07:49","slug":"pc-matic-support","status":"publish","type":"post","link":"https:\/\/www.pcmatic.com\/blog\/pc-matic-support\/","title":{"rendered":"How to Get PC Matic Technical Support for Antivirus Online"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\">How to Get PC Matic Technical Support<\/h4>\n\n\n\n<p><strong>What kind of technical<\/strong> <strong>support is available for PC Matic?\u00a0<\/strong><\/p>\n\n\n\n<p>PC Matic offers technical support seven days a week from 8:00 a.m. to 1:00 a.m. EST. In our 16+ years of business, we have found online and email support to be the most effective and efficient for our consumers.<\/p>\n\n\n\n<p><strong>Does PC Matic support cost me anything?&nbsp;<\/strong> <\/p>\n\n\n\n<p>Absolutely not! Our trained technical support team is available to help you with all of your PC Matic related problems, free of charge! <\/p>\n\n\n\n<p><strong>5 Ways to Contact PC Matic <\/strong><\/p>\n\n\n\n<p>1. Online support can be accessed directly at <a rel=\"noopener noreferrer\" href=\"http:\/\/www.pcmatic.com\/help\" target=\"_blank\">www.pcmatic.com\/help<\/a> <\/p>\n\n\n\n<p>2. Direct support requests can be sent to <a href=\"mailto:csticket@pcmatic.com\">csticket@pcmatic.com <\/a><\/p>\n\n\n\n<p>3. A link to our support page can be found on <a rel=\"noopener noreferrer\" href=\"https:\/\/www.pcpitstop.com\" target=\"_blank\">www.pcmatic.com\/consumer<\/a> by clicking &#8220;Support&#8221; followed by &#8220;Customer Service&#8221;.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/Capture.png\" alt=\"\" class=\"wp-image-61543\"\/><\/figure>\n\n\n\n<p>4. A link to our support page can also be found within the PC Matic application.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/Capture2.png\" alt=\"\" class=\"wp-image-61540\" width=\"493\" height=\"352\" srcset=\"https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/Capture2.png 797w, https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/Capture2-768x548.png 768w\" sizes=\"(max-width: 493px) 100vw, 493px\" \/><\/figure><\/div>\n\n\n\n<p>5. You can also submit a product question through our <a rel=\"noreferrer noopener\" href=\"https:\/\/forums.pcpitstop.com\/forum\/29-pc-pitstop39s-paid-products\/\" target=\"_blank\">Forums<\/a>.<\/p>\n\n\n\n<p><strong>How do I submit a request for assistance for my PC Matic software?&nbsp;<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Go to&nbsp;<a rel=\"noopener noreferrer\" href=\"http:\/\/www.pcmatic.com\/help\" target=\"_blank\" title=\"Get help for PC Matic Antivirus Software\">www.pcmatic.com\/help<\/a> to begin.<\/li><li>You will then be prompted to answer questions based upon your assistance needs, as seen below.&nbsp; <figure><img decoding=\"async\" width=\"1141\" height=\"756\" class=\"wp-image-61287 size-full aligncenter\" src=\"https:\/\/techtalk.pcpitstop.com\/wp-content\/uploads\/Support1.png\" alt=\"\" srcset=\"https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/Support1.png 1141w, https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/Support1-768x509.png 768w\" sizes=\"(max-width: 1141px) 100vw, 1141px\" \/><\/figure><\/li><li>If you are still in need of technical assistance, select Technical Support, and choose the category that relates to your problem.&nbsp; <figure><img decoding=\"async\" width=\"1104\" height=\"473\" class=\"wp-image-61289 size-full aligncenter\" src=\"https:\/\/techtalk.pcpitstop.com\/wp-content\/uploads\/Support2.png\" alt=\"Get help for PC Matic Antivirus Software\" srcset=\"https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/Support2.png 1104w, https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/Support2-768x329.png 768w\" sizes=\"(max-width: 1104px) 100vw, 1104px\" \/><\/figure><\/li><li>If you do not see the specific issue that solves your problem, select &#8220;My Issue is Not Here!&#8221; at the bottom.&nbsp;<\/li><li>Log in with your PC Matic account, or select Non-Account Support.<figure><img loading=\"lazy\" decoding=\"async\" width=\"360\" height=\"318\" class=\" wp-image-61290 aligncenter\" src=\"https:\/\/techtalk.pcpitstop.com\/wp-content\/uploads\/LoginSupport.png\" alt=\"PC Matic Technical Support Online\"><\/figure><\/li><li>Fill out the support form and submit. You will receive a confirmation email from csticket@pcmatic.com upon completion.<\/li><\/ol>\n\n\n\n<p>To access the full PC Matic User Guide, click <a href=\"https:\/\/www.pcmatic.com\/userguides\/PCMatic_ref.pdf\">here<\/a>.<\/p>\n\n\n\n<p>PC Matic is America&#8217;s top antivirus protection software offering the best cyber-defense against malware, ransomware, trojans, worms and polymorphous viruses. Lastly, read more about the <a title=\"Cyber Security and Antivirus Technical Support\" href=\"https:\/\/www.pcmatic.com\/blog\/2018\/03\/21\/official-pc-matic-support-get-now\/\">cybersecurity support<\/a> you can get online.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>PC Matic Technical Support. Find out what PC Matic support services are available, and how to access them now. The best antivirus protection software for cyber-defense&#8230;<\/p>\n","protected":false},"author":54,"featured_media":61279,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[109],"tags":[4919,6095,6096],"class_list":["post-52820","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pc-matic-blog","tag-pc-matic-support","tag-pc-matic-technical-support","tag-tech-support-for-pc-matic"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Get PC Matic Technical Support for Antivirus Online<\/title>\n<meta name=\"description\" content=\"PC Matic Technical Support. 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