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Questions from PC Matic customers – recently answered by The PC Matic Support Team.<\/p>\n
Q:I use programs like OBS (Open Brodcaster) to live stream to Twitch.tv and ever since I bought PC Matic I can not use the software and I dont see anything I can click to say dont block this or this. I definitely need help.<\/strong><\/p>\n A:<\/strong>You can click on the green shield icon in the lower right corner of the Windows desktop screen by the time display and pause the protection for ten minutes, one hour, or leave it off until the next reboot, or you can set the Protection Level to Industry Standard (Blacklist only) to turn off Super Shield and just leave the Real Time protection running, or you can select SuperShield Protection, then set the Blocking Notification Method to Prompt for Override (Advanced), open the program in question again, and when the SuperShield blocking screen appears, add the programs to your local white list by clicking on the red “Always Allow” button, provided that you know for sure that these are legitimate programs, or add them to the local black list by clicking on the green “Always Block” button to avoid seeing the warning screen for that specific executable.<\/p>\n