{"id":49755,"date":"2014-12-02T02:49:29","date_gmt":"2014-12-02T02:49:29","guid":{"rendered":"https:\/\/www.pcmatic.com\/blog\/?p=49755"},"modified":"2014-12-02T02:49:29","modified_gmt":"2014-12-02T02:49:29","slug":"another-heart-breaking-data-loss","status":"publish","type":"post","link":"https:\/\/www.pcmatic.com\/blog\/another-heart-breaking-data-loss\/","title":{"rendered":"Another Heart Breaking Data Loss"},"content":{"rendered":"

<\/br><\/p>\n

Leo details yet another heartbreaking story of data loss – and the lack of back up.–PC Pitstop<\/i><\/font>.<\/i><\/font><\/p>\n

Another Heart Breaking Data Loss<\/h4>\n

By Leo Notenboom<\/p>\n

Last week I posted this on Facebook:<\/p>\n

Just had to break the news to a friend that the photos on the hard drive that failed \u2013 the contents of which we WERE able to recover thanks to some hard disk utilities \u2013 turned out to be encrypted by ransomware (CryptoWall), and we had no way to decrypt them. And no, they didn\u2019t have a recent backup. (And yes, there were some VERY important photos on there. I\u2019m hoping that they\u2019ll recover some at least from friends and family with whom they shared \u2018em.)<\/p>\n

This is why, folks. This is why I harp and harp and harp on backing up. Seriously. Sh*t happens. Sometimes its benign, and sometimes its downright heartbreaking. PLEASE back up.<\/p>\n

I want to go into that in just a little more detail, and expand on how this could have all been very close to a non-event.<\/p><\/blockquote>\n

I want to go into that in just a little more detail, and expand on how this could have all been very close to a non-event.
\n\u2022<\/p>\n

Hard drive failure<\/p>\n

The call I got was from a friend. He was at a local office supply store\u2019s computer service desk, a tad befuddled at the terms, and dollar amounts, the technicians were throwing at him.
\nThe situation turned out to be this:
\n\u2022The hard drive had some kind of physical failure \u2013 probably a bad sector or area.
\n\u2022The technicians had installed a replacement hard drive into my friend\u2019s computer.
\n\u2022The technicians were unable to backup the faulty drive with their normal tools.
\n\u2022The faulty drive contained important information that my friend wanted to recover.
\n\u2022The next step for this particular computer service organization was to send it out to data recovery, with costs quoted from $200 to $1600.<\/p>\n

My friend\u2019s question was simple: did he need this, or was he being taken for a ride. He put the technician on the phone.<\/p>\n

The bottom line was that, no, he probably wasn\u2019t being taken for a ride, and that yes, the situation was serious. They\u2019d just gone beyond what the in-store technician could do, hence the need to send it out.<\/p>\n

He brought the machine to me instead.<\/p>\n

Read more here<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Leo details yet another heartbreaking story of data loss – and the lack of back up.<\/p>\n","protected":false},"author":19,"featured_media":32544,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[49],"tags":[4120,4744,4363],"class_list":["post-49755","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-leo-notenboom","tag-data-loss","tag-online-back-up","tag-ransomware"],"yoast_head":"\nAnother Heart Breaking Data Loss<\/title>\n<meta name=\"description\" content=\"Another Heart Breaking Data Loss - 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