{"id":25513,"date":"2011-11-01T09:23:55","date_gmt":"2011-11-01T14:23:55","guid":{"rendered":"https:\/\/www.pcmatic.com\/blog\/?p=25513"},"modified":"2011-11-01T09:23:55","modified_gmt":"2011-11-01T14:23:55","slug":"windows-secrets-newsletter-scammers-windows-event-viewer","status":"publish","type":"post","link":"https:\/\/www.pcmatic.com\/blog\/windows-secrets-newsletter-scammers-windows-event-viewer\/","title":{"rendered":"Windows Secrets Newsletter: Scammers &#038; Windows\u2019 Event Viewer"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/www.pcmatic.com\/blog\/wp-content\/uploads\/20110126windowssecrets.jpg\" alt=\"windows secrets\" class=\"attachment wp-att-7167 alignleft\" \/><\/p>\n<p>By  Woody Leonhard\/Windows Secrets Newsletter<\/p>\n<p>Most of the Windows utilities we talk about in the Windows Secrets Newsletter help you work faster or better or smarter, but Windows Event Viewer doesn\u2019t fall into that category.<\/p>\n<p>A powerful diagnostic tool, Event Viewer is now being used by online support scammers who make big bucks preying on people\u2019s fears.<\/p>\n<p>As I explained in my Feb. 3 Top Story, scammers are cold-calling people in North America, Europe, Australia, and other locations, claiming to be Windows support technicians \u2014 in some cases, gaining access to users\u2019 PCs and personal information.<\/p>\n<p>The con I discussed back in February described how a caller, possibly from India, contacted a Windows Secrets reader in the U.S. and claimed to be working on behalf of Microsoft support. My reader had posted a support question on what he thought was a Microsoft site. It was a very good con: the scammer knew the reader\u2019s name, phone number, and the fact that he was having a problem with Windows XP. He cleverly convinced the reader to open Event Viewer and look at all the red and yellow flags indicating a malware attack. The con almost worked.<\/p>\n<p>Of course, any phone call to a household in North America stands a good chance of striking pay dirt when the topic is some sort of Windows problem. Call ten people in your town at random, and say you\u2019re calling on behalf of Microsoft (and sound like you know what you\u2019re talking about), and I bet at least one or two of your neighbors will take you up on the offer. In my neck of the woods, it would probably be closer to nine out of ten.<\/p>\n<p>In the case of my nearly duped reader, the scammer first tried to get money for the support, claiming the Windows warranty had expired. The reader was almost convinced to give the con artist direct access to the reader\u2019s home computer via Windows Remote Access. Fortunately, the intended victim smelled something fishy and cut off the conversation. But how many other people that day got snookered by that same wily scammer?<\/p>\n<p>It could be many. Lately, I\u2019ve received a rash of messages from people who have been approached in similar ways. There\u2019s even a post about it on the Windows Secrets Lounge. So be aware of this malicious con. To help you understand how it works, I\u2019ll dissect this specific scare technique \u2014 used to make you believe you need their help. It all hinges on Windows\u2019 Event Viewer, which I talked about briefly in my March 4 Top Story on the Windows Reliability Monitor.<\/p>\n<p><a href=\"http:\/\/windowssecrets.com\/top-story\/what-you-should-know-about-windows-event-viewer\/?utm_source=PCPitstop&#038;utm_medium=email\" target=\"_blank\">Here\u2019s the rest of the story.<\/a><\/p>\n<p>This post is excerpted with permission from Windows Secrets.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><img decoding=\"async\" src=\"http:\/\/techtalk.pcpitstop.com\/wp-content\/uploads\/20110126windowssecrets.jpg\" alt=\"windowssecrets_screen\" width=\"150\" height=\"150\" class=\"attachment wp-att-6330 alignleft\" \/><\/p>\n<p>A powerful diagnostic applicaton is being used to get cash from PC users.<\/p>\n","protected":false},"author":21,"featured_media":66012,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[19],"tags":[133,771,650],"class_list":["post-25513","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-windows-secrets","tag-scam","tag-windows-event-viewer","tag-windows-secrets-newsletter"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Windows Secrets Newsletter: Scammers &amp; 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