{"id":25280,"date":"2011-10-26T12:58:53","date_gmt":"2011-10-26T17:58:53","guid":{"rendered":"https:\/\/www.pcmatic.com\/blog\/?p=25280"},"modified":"2011-10-26T12:58:53","modified_gmt":"2011-10-26T17:58:53","slug":"enterprise-cio-forum-the-cost-of-innovation-and-outsourcing-2","status":"publish","type":"post","link":"https:\/\/www.pcmatic.com\/blog\/enterprise-cio-forum-the-cost-of-innovation-and-outsourcing-2\/","title":{"rendered":"Enterprise CIO Forum: The cost of innovation and outsourcing"},"content":{"rendered":"<p>By Doug Goddard for Enterprise CIO Forum<\/p>\n<p>A recent Gartner report presented the results of an effort to measure the perceived level of satisfaction customers had with the \u201cinnovation\u201d being provided by their IT outsourcing vendors. The study claimed that the results were a measure of both technical and business innovation. From the perspective of outsourcing vendors the results were not flattering.<\/p>\n<p>As someone who works in the outsourcing sector, my inbox soon started filling up with invitations to webinars on how to add \u201cinnovation\u201d clauses to existing outsourcing agreements.  The confluence of the two events soon had several questions buzzing in my brain like \u201cHow does one become an expert in a new topic of general interest, in a matter of a few weeks?\u201d but recognizing how quickly the marketplace can produce and certify \u201cexperts\u201d I set it aside for more important questions. For example;<\/p>\n<p><\/br><\/p>\n<h3><a href=\"http:\/\/www.enterprisecioforum.com\/en\/blogs\/goddardd\/cost-innovation-and-outsourcing\" target=\"_blank\">Article continued here<\/a><\/h3>\n<p><\/br><\/p>\n<p>Article originally appeared at <a href=\"http:\/\/www.enterprisecioforum.com\/en\/blogs\/jdodge\" target=\"_blank\">EnterpriseCIOForum.com<\/a>. <\/br>Excerpt appears with permission from John Dodge.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><img decoding=\"async\" src=\"http:\/\/techtalk.pcpitstop.com\/wp-content\/uploads\/johnwp.jpg\" alt=\"john\" class=\"attachment wp-att-7167 alignleft\" \/><\/p>\n<p>A recent Gartner report presented the results of an effort to measure the perceived level of satisfaction customers had with the \u201cinnovation\u201d being provided by their IT outsourcing vendors.<\/p>\n","protected":false},"author":18,"featured_media":66012,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[689],"tags":[688,4874],"class_list":["post-25280","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-enterprise-cio-forum-2","tag-enterprise-cio-forum","tag-john-dodge"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Enterprise CIO Forum: The cost of innovation and outsourcing<\/title>\n<meta name=\"description\" content=\"A recent Gartner report presented the results of an effort to measure the perceived level of satisfaction customers had with the \u201cinnovation\u201d being provided by their IT outsourcing vendors.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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