{"id":261,"date":"2007-10-12T14:53:06","date_gmt":"2007-10-12T19:53:06","guid":{"rendered":"http:\/\/70.86.87.84\/?page_id=261"},"modified":"2007-10-12T14:53:06","modified_gmt":"2007-10-12T19:53:06","slug":"online-support","status":"publish","type":"page","link":"https:\/\/www.pcmatic.com\/blog\/online-support\/","title":{"rendered":"Online Support"},"content":{"rendered":"<p>Got problems? Or maybe just some feedback or constructive criticism? Well, you&#8217;ve come to the right place! No matter what your issue, big or small, we&#8217;re here to point you in the right direction.<\/p>\n<div class=\"FloatNoteBox\">\n<h3>Before You Post<\/h3>\n<p>PC Pitstop forums registration is <em>separate<\/em> from our main site; you need to register in both places. If you have questions about your test results, register here at our main site, test your computer, then register on our forums and provide a <a href=\"?page_id=259\">a link to your results<\/a> when posting your question on the forums.<\/div>\n<h3>PC Pitstop Support Forums<\/h3>\n<div style=\"padding: 4px; float: left\"><a href=\"http:\/\/support.pcpitstop.com\/\"><img decoding=\"async\" src=\"\/images\/q5.gif\" border=\"0\" height=\"72\" width=\"72\" \/><\/a><\/div>\n<p>If you&#8217;re having a particular problem with your PC or our tests, use our <a href=\"http:\/\/support.pcpitstop.com\/\">free online forum<\/a>. It has become one of the web&#8217;s favorite watering holes for novices and gurus alike. Whether it&#8217;s a spyware cleanup or a performance tweak, our forum regulars can help. We hope that you become a regular visitor as well. You might even make a new online friend! If you&#8217;re having trouble running the tests, please see our <a href=\"?page_id=243\">Frequently Asked Questions section<\/a> and <a href=\"https:\/\/www.pcpitstop.com\/pcpitstop\/trouble.asp\">troubleshooting page<\/a> before posting a question.<\/p>\n<h3>Email Results with <a href=\"https:\/\/www.pcpitstop.com\/techexpress\/default.asp\"><img decoding=\"async\" src=\"\/images\/techexpress_logo2110.gif\" border=\"0\" height=\"18\" width=\"110\" \/><\/a><\/h3>\n<p>Our <a href=\"?page_id=259\">TechExpress feature<\/a> lets you show your results to someone who can help you solve the problem. To use it, simply test your PC or load a set of results from the <a href=\"https:\/\/www.pcpitstop.com\/pcpitstop\/default.asp\">main test page<\/a>, then click the link to TechExpress in your Test Summary. TechExpress also offers a number of troubleshooting tips and info on specific Windows issues such as startup and shutdown problems.<\/p>\n<h3>Paid Support<\/h3>\n<p>We have discontinued sales to our paid support center. <a href=\"https:\/\/www.pcpitstop.com\/store\/livehelp.asp\">Click here<\/a> to login to your existing account.<\/p>\n<h3>Product Support<\/h3>\n<p>If you purchased a product directly from PC Pitstop, please go to our <a href=\"https:\/\/www.pcpitstop.com\/store\/service.asp\">customer service page<\/a> to make a request. For purchases you made through an ad on the site, please contact the company that sold the product.<\/p>\n<h3>Still have questions?<\/h3>\n<p>Check out our <a href=\"?page_id=243\">Frequently Asked Questions<\/a> section. Please remember that all questions about computer support or problems with the site are handled on our <a href=\"http:\/\/support.pcpitstop.com\">forums<\/a>.<\/p>\n<p>Thanks for visiting!<\/p>\n<p><strong>&#8212;The Pitstop Mechanics<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Got problems? Or maybe just some feedback or constructive criticism? Well, you&#8217;ve come to the right place! No matter what your issue, big or small, we&#8217;re here to point you in the right direction. Before You Post PC Pitstop forums registration is separate from our main site; you need to register in both places. If [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":66012,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-261","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Online Support | PC Matic Blog<\/title>\n<meta name=\"description\" content=\"Got problems? 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