{"id":243,"date":"2007-10-11T13:29:37","date_gmt":"2007-10-11T13:29:37","guid":{"rendered":"http:\/\/70.86.87.84\/?page_id=243"},"modified":"2021-06-02T14:43:42","modified_gmt":"2021-06-02T19:43:42","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.pcmatic.com\/blog\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<p>FAQs. We&#8217;ve organized our frequent questions into pages based on categories. Find the link below that is the best match for your question. If you still have questions after checking here, try our <a href=\"http:\/\/support.pcpitstop.com\/\">support forums<\/a> for an answer.<\/p>\n<h3>Site FAQs<\/h3>\n<ul class=\"FaqIndex\">\n<li><a href=\"?page_id=244\">Your PC Pitstop account<\/a><br \/>\nHow to change or remove your account; login, email and password issues.<\/li>\n<li><a href=\"https:\/\/www.pcpitstop.com\/store\/service.asp\">PC Pitstop customer service<\/a><br \/>\nYou purchased a PC Pitstop product and need help.<\/li>\n<li><a href=\"?page_id=257\">Other purchases<\/a><br \/>\nYou purchased a product from a partner or advertisement and need help.<\/li>\n<li><a href=\"?page_id=247\">Cookies<\/a><br \/>\nBrowser cookies that we set, what they do, and our recommended settings.<\/li>\n<li><a href=\"?page_id=258\">Security settings<\/a><br \/>\nOur recommended settings for IE security and third-party firewalls.<\/li>\n<li><a href=\"?page_id=10\">PC Pitstop&#8217;s privacy policy<\/a><br \/>\nWhat data we collect at the site, and how we use it.<\/li>\n<\/ul>\n<h3>Testing FAQs<\/h3>\n<ul class=\"FaqIndex\">\n<li><a href=\"?page_id=262\">Problems testing your PC<\/a><br \/>\nWhat to do if you can&#8217;t complete PC Pitstop tests for any reason.<\/li>\n<li><a href=\"?page_id=259\">Sharing your results<\/a><br \/>\nHow to send a link to your test results so others can see them.<\/li>\n<li><a href=\"?page_id=254\">AutoFixes<\/a><br \/>\nWhat to do if an Autofix won&#8217;t run or doesn&#8217;t work the way you expect.<\/li>\n<li><a href=\"?page_id=263\">PC Pitstop&#8217;s utilities<\/a><br \/>\nWhat software we install, what it does, and how to remove it.<\/li>\n<\/ul>\n<h3>Technical FAQs<\/h3>\n<ul class=\"FaqIndex\">\n<li><a href=\"?page_id=248\">Central Processing Unit (CPU)<\/a><br \/>\nWhy processor speeds can be low and how they are affected by power management.<\/li>\n<li><a href=\"?page_id=249\">How to disable\/remove programs<\/a><br \/>\nHow you can stop intrusive system-hogging programs from running.<\/li>\n<li><a href=\"?page_id=260\">System Management BIOS (SMBIOS)<\/a><br \/>\nWhat the SMBIOS is and how it affects your test results.<\/li>\n<li><a href=\"?page_id=256\">PC Pitstop Optimize<\/a><br \/>\nThe most common questions on PC Pitstop Optimize.<\/li>\n<li><a href=\"?page_id=250\">PC Pitstop Disk MD<\/a><br \/>\nThe most common questions on PC Pitstop Disk MD.<\/li>\n<li><a href=\"?page_id=252\">PC Pitstop Exterminate<\/a><br \/>\nThe most common questions on PC Pitstop Exterminate.<\/li>\n<li><a href=\"?page_id=251\">PC Pitstop Erase<\/a><br \/>\nThe most common questions on PC Pitstop Erase.<\/li>\n<\/ul>\n<h3>Still need help?<\/h3>\n<p>The best place to ask for help is on our <a href=\"http:\/\/support.pcpitstop.com\/\">support forums<\/a>, also known as &#8220;The Pit&#8221;. You won&#8217;t get a single answer there&#8230;you&#8217;ll get dozens! The helpful, friendly, and knowledgeable people there can help you fix whatever ails your computer.<\/p>\n<h3>Contacting PC Pitstop<\/h3>\n<p><b>Most questions or feedback about the site, your computer results or your account should be answered in these FAQs.<\/b> If you have a question not covered here, post in our <a href=\"http:\/\/support.pcpitstop.com\/\">support forums<\/a>. For non-technical questions please use the <a href=\"https:\/\/www.pcpitstop.com\/faq\/contactwiz.asp\">contact wizard<\/a> so we can direct your issue to the right person at PC Pitstop.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>FAQs. We&#8217;ve organized our frequent questions into pages based on categories. Find the link below that is the best match for your question. If you still have questions after checking here, try our support forums for an answer. Site FAQs Your PC Pitstop account How to change or remove your account; login, email and password [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":66012,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-243","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs | PC Matic Blog<\/title>\n<meta name=\"description\" content=\"FAQs. 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