Microsoft Windows

Computer Froze Mid-Update? Here’s How To Fix It

Stop Everything You’re Doing — Windows is Updating…

Is it just me, or does Windows update at the most inopportune times?!  It seems like that is the exact moment I need to use my PC, shut down the device, or I’m in a hurry to get the day going.  But then I get thrown into a “wait on Windows update” loop.

As annoying as the timing may be, these updates are important for the device.  Therefore, as the user, we are stuck waiting for the process to wrap up.  Although, there may be times that we cannot do this.  For instance, business travelers cannot exactly leave their computers on to update while flying, and there are certainly times these updates end up freezing the device.  What do you do then?

While the update screen is showing, users do not have access to power down their computer.  The only way to kill the power to the device is to do a hard-shutdown.  This means, manually holding down the power button for a few seconds until the machine shuts down.

But wait, the update often will specifically state “Do not shut down the device”.  Yes, yes it does.  However, if the device needs to be powered off for safety reasons, or because it is frozen, you don’t have any other option.

So, you’ve shut down the computer, mid-update.  Now what?  According to testing completed by How To Geek, what you see next will depend on how far the update got.  If the update did not yet begin, the user will be able to log back into their computer and will get a notification that the update was not completed.  Now, if the update started, any updates made prior to the shutdown will be reversed to the previous version.  The user will then be able to log in and will be notified the update was unable to complete.

During the testing completed by How To Geek, there were no negative effects of doing a hard-shutdown mid-update.  Although, that is not to say all devices will react the same.  If the update is not frozen, and the user can wait out the update, they most certainly should.  However, if the device freezes mid-update, a hard-shutdown is the only option.  Users are encouraged to maintain timely backups of the files on their computers to avoid any irreversible damage.

Stop Responding to Threats.
Prevent Them.

Want to get monthly tips & tricks?

Subscribe to our newsletter to get cybersecurity tips & tricks and stay up to date with the constantly evolving world of cybersecurity.

Related Articles