PC Matic

Installing PC Matic on Multiple Computers

Installing PC Matic

When you purchased PC Matic, the license key you bought has the ability to be used on up to five devices.  These devices must have a Windows or Android operating system.  You can download PC Matic to these devices by doing the following:

  • On the device you wish to install PC Matic on, go to www.pcmatic.com
  • Click on “Free Download”
  • Follow the prompts for installation
  • After you have installed PC Matic, restart the PC
  • Launch PC Matic – upon doing so, you will see this screen: 
  • Click “Login” at the bottom left corner.  This will bring up this screen: 
  • Enter in the email address and password associated with your PC Matic account to have access to PC Matic
  • That’s it!  You’re done.


If you have any questions regarding the installation process, you can reach our support team at www.pcmatic.com/help.  Our technicians are available to assist seven days a week.

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39 thoughts on “Installing PC Matic on Multiple Computers”

  1. carlton waters

    I purchased PC Matic and started the download. I had to uninstall my previous protection to in pc matic. i had to restart my computer and lost the place i was at for installment. So, I’ve purchased pc matic but it isn’t installed. i cant find a place to log in either.

  2. I am unable to install the system. OI started using my MAC ans was unable TO TYPE ANYTHING IN THE FIELDS FOR PASSWORD. then thought I would try the PC and the same problem. Please advise information on how to install. the install information is not working

    1. Hi Kathie,
      Please notify our support team that you are having issues with the installation on your Mac device. You may fill out a helpdesk ticket here: http://www.pcmatic.com/help — when you’re doing so, please let them know what issues you’re having, as well as what operating system is installed on your Mac, and what browser (Chrome, Firefox, etc.) you’re trying to install through.

      Thank you.

    1. Hello Robert,
      If you need assistance with the installation of PC Matic on another device, please reach out to our support team at http://www.pcmatic.com/help They are available seven days a week and will be able to assist you further. Thank you!

  3. Judith Phillips

    Can i use pcmatic on my iphone i bought it on my main computer and am trying to install on my iphone. Doesnt s em to work

    1. Kayla Elliott

      There is not. You would need to buy an additional license key for $50 per year, which would provide coverage on another five devices.

  4. I have a windows 7 and want it up graded to windows 10and I need to put ur best package on my computer can you do that for me if so I want my computer back to factory settings

    1. Yes, you don’t need to make any changes to your PC Matic application after upgrading. If it’s still displaying your operating system as Windows 7 just run and scan and clean and then reboot your computer.

      1. Hi Tim, to add another computer you can visit http://www.pcmatic.com/consumer on the computer you want to install on. Then click the free download button and run the installer on that computer. Once installed, click login in the lower left corner and sign in with your PC Matic account! Then you’re all done!

  5. I cannot get pcmatic to load. First, I got the continuous reload. So I ran the registry app and now it is all messed up . I tried an uninstall and loading the free package and that did not work. Just bought the life time option.

  6. Can l load pcmatic on my cell phone and tablet? Both have Android operating systems. At the moment only my pc is protected by pcmatic.

    1. Absolutely! You’ll need to go to the Google Play Store, search PC Matic for Android, download the app, then sign in using your PC Matic login credentials. If you need additional assistance, you may reach out to our support team at http://www.pcmatic.com/help

  7. Jerry Strickland

    I have PC Matic on my pc but I don’t see the icon on my pc. could you check and see why. I have had work performed on my pc and the mother board had to be replaced please help.

    1. Jerry, please reach out to our customer support team at pcamtic.com/help for any assistance with reinstalling PC Matic on your computer. You can download the free download from pcmatic.com and after installing log in with your email and password used for purchase.

        1. PC Matic is available for Android devices from the Google Play Store. Just search PC Matic for Android to find it! Then log in with your PC Matic account.

    1. Linda, I’m sorry that you had an issue installing PC Matic on your computer. It looks like from your correspondence with our support team they issued you a full refund. We sincerely thank you for trying our product.

  8. Charles Zecman

    I have tried to download pc matic to my taplet using pcmatic.com/download and it does not work help

    1. Kayla Thrailkill

      What operating system are you trying to use PC Matic on? It is only compatible with Windows XP, Vista, 7, 8, 10 and Android. If you are using any of those operating systems and still experience issues, please contact our support team at http://www.pcmatic.com/help

      1. Charles Zecman

        windows 10
        and I forgot my user name and password
        Mu Id is 2881977
        date 4-26-2017

        1. Charles, please reach out to our support team and they can assist you in resetting your password. You can reach them by submitting a support request at pcmatic.com/help. You can also click “Forgot my password” underneath the login screen within PC Matic to reset your password.

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